Quote:
Originally Posted by calvindog
I had the same problem last week. took me 3 minutes to get it resolved. not a whodunit. contact sgc.
jeff
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not looking to only get it corrected so its probably not a 3 minute problem...but to actually understand how it even happens. you put the cards into a system and they provide a place to search. it wouldn't seem like there is a whole lot of room for error if you know how a query language works. its either catalouged or it isn't. i can guarentee that they don't have a sophisticated database design going on.
the fact that there are more slabs there with this problem, and based on the responses that its quite common, suggests a larger issue. what is the point if they retro fit their numbers to the items they let leave the door?
"sure, look the cert number up after i put it into my system after you reminded me that it should be in there?"
kevin