What is your basis for saying they need to step up their game? Don't you think in a competitive market they already are doing the best they know how? And if you don't think they are and have no faith in them, why do you continue to buy their product?
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Net 54-- the discussion board where people resent discussions. 
My avatar is a sketch by my son who is an art school graduate. Some of his sketches and paintings are at
https://www.jamesspaethartwork.com/
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