Quote:
Originally Posted by conor912
I know I am both going slightly off topic and making an assumption for this particular case, but I have never considered a seller's willingness to accept a return in exchange for a refund "making it right", particularly when there is misrepresenting involved, malicious or not.
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We can certainly agree to disagree. I disagree with you.
If you aren't making mistakes you aren't doing enough. It's how mistakes are handled that makes the difference, to me. And to me it DOES matter if they are malicious and/or intentional mistakes. If they are intentional or malicious I have less patience for them.