I have consigned two major cards with Bill and am not worried in the least. Per my experience, Bill does read his email, but can't respond to it all. Some people really don't like email and my guess is that Bill is one of them. When you think of it, there are some good reasons for that as it can be impersonal.
It is definitely a different style than using an auctioneer who is constantly on his toes, trying to make you happy. But if you can understand the laid-back vibe, then the one thing you can be pretty certain of it that eventually you will get your cards/check. So my advice is, no worries. Hakuna Matata!!!
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