This surprises me so much...with Memory Lane's previous customer service policies and practices, I would think that they would have then billed you for the phone calls, a restocking fee, a relisting fee, and a handling fee. Then decided to block you from future auctions while adding your name twice to their mailing lists to make sure you get both catalogs, sales calls, and email. I am shocked that they did not call you names and threaten to sue. Their customer service reps must have had an off day with you.
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