If you want eBay to pay attention, find out who their largest shareholders are and send those companies/people a message letting them know that this is going on and that eBay management is brushing this off as no big deal.
Give specifics to show that the computer system has been hacked or that someone on the inside is giving out private information.
You moaning and complaining to a low ranked employee wont cut it. Complaining to a large shareholder will get more attention to a possibly major problem.
David
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