Quote:
Originally Posted by sdkammeyer
I guess I am failing to see the heroism here. PSA f*cked up ..... PSA saw their fault before the rest of the world had a chance to bash them (thanks to you) and then PSA fixed their screw up.
Why is this becoming a more popular story?
All-in-all this is yet another negative strike against PSA .....
If they screw up 100,000 times and fix the problem 100,000 times are they considered a legit company?
It's the screw ups that concern me .... not the fixes.
I am glad that in your case you got a resolution that suits you ..... but that does NOT help the next guy.
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I definitely understand where you are coming from. I was just letting everybody know that at least PSA agreed that they effed up and are correcting the problem without any hesitation.
They are refunding me the difference in the SMR value between a PSA 5 and a PSA 4. In this situation it works for me but I can see where it might not especially if SMR is not even closely accurate. So I guess I got lucky in that regard.
This post was not meant to prove PSA is the best. Just to express that in my situation I felt they did the right thing and I was treated fairly. I will buy and support PSA, SGC and BVG if I like the card. I'm not a registry guy so I really try and adhere to buy the card not the holder montra.
Just wanted to add that I read your last post and you have very legitmate arguments.