I've been in business over 10 years and have dealt with many customers. From my experience I have found that buyers prefer to have their cards protected in a top loader and a bubble envelope. So, that's how I ship. This will satisfy most customers and will protect their investment.
As I mentioned in my post, eBay requires that you upload the tracking information. By using their shipping labels that solves the problem for me.
If this customer wanted me to change my shipping methods for them, they should have contacted me before they bid on the item and work something out. Don't win an auction and then say I am cancelling the transaction because you the seller didn't want to ship the item the way that I wanted it.
As far as taking out time and standing in line at my PO just to mail this one card. Sorry, but that's not happening. Each visit to my PO is a 45 minute ordeal. My business runs quite smoothly as of now.
I can't please every customer but I try my best. Still 99% of my customers are the greatest.
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