I used this when I purchased an SGC 60 card on ebay and after receiving the card discovered there was a small ink mark on the back. The seller refused a refund so I sent it along with a sub I had going into SGC to have them look at it. They agree they missed the mark and downgraded the card to an SGC 20 and offered a more than fair choice of cash or even more in free submissions to make up for the grade difference. I took the subs. Very happy with the outcome.
Now I had another purchase and sent a PSA 4 I had that had 2 spots of paper loss and a stain on the back to them for review and they said the grade was deserved, really got me upset so I was forced to sell the card at a loss. Worst 4 I have ever seen.
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