Quote:
Originally Posted by Forever Young
That is great to hear. I have heard of situations where both psa and jsa have made things right too though.
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Ben, I was reading this thread and trying to figure out how it turned into another thread about PSA. If you are going to take a thread about PSA and try to use it to make them sound better than Lelands, then you must expect some rebuttals. I think both PSA and Lelands have authenticated enough autographs that we have plenty of evidence for our opinions, just as you do.
I applaud Lelands for not using PSA, not because I hate PSA, but rather because I have more faith in Lelands. I think that you are correct that it is about money - everything is when it comes to business like this. It makes sense that if authenticators cause trouble for your customers through their mistakes, to at least consider getting the expertise in your own house. The benefits go beyond simply removing the cost of paying for authentication - for one thing, it's easier to clean up your own messes, especially if there are fewer of them.
I'm sure you are also correct that there are 'some' people who have had enough bad experiences with PSA that they have looked at auction houses such as Lelands that make their own autograph assessments. If Lelands screws up enough, that could change, but I think their attitude about returns is such that they are safe.