Quote:
Originally Posted by Exhibitman
I differ with most on the partial refund issue. If it is a buyer's remorse issue, that's one thing, but sometimes there is a good basis for the request... If it makes you feel better as a seller to know that you will never be victimized by a 'refund fisher' than it does to issue a partial refund for a genuine issue you caused, that's entirely your decision.
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FWIW, with my "no partial refunds" policy statement, that was with the understanding that I can and do make exceptions when I screw up. I've also been doing this long enough to know when I'm either being falsely or improperly blamed for something that was fabricated or not my fault.
As others have said, approach me with a legitimate complaint and without cursing in your e-mail, and I'm far more likely to work with you than if you open your message with "Hey dummy!"