I definitely agree with the "no partial refunds, only returns for full refund" policy. Not only does it weed out the partial fishers, but also at least some of the bums with just enough energy to type an e-mail but not enough to actually pack it back up and go to the post office. It doesn't work every time, and I've had to eat the return shipping costs in a few instances (paid upon return of the item), but more often than not informing them of my return policy is the last e-mail I have to send.
Interestingly, eBay sent an e-mail not too long ago letting me know about a new no-hassle-returns program they were launching. In short, the buyer could opt to return the item and have eBay print a return shipping label and deduct the return shipping cost from the seller's account, all without ever having to contact the seller. They suggested I should opt in (thankfully it's not mandatory, yet) as it would "minimize necessary communication" between the buyer and seller. Shya right! Sounds like an awesome program if you want to operate a lending library and prop up the postal system with extra shipments! I went ahead and deleted that e-mail so that I don't even accidentally click on anything that looks like ACCEPT.
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