If I could ever get in I would be there.

This is on my list of things to change on the site because we get no support whatsoever and my hands are tied on it. It is a completely different hosting company and software. I won't change without having a solution in place though. This ones functionality is great but I can not handle the support (which is almost none) that the company gives us. And it actually costs a fair bit for them to host it.... I just haven't had the time to investigate new s/w yet.