Its the sellers problem, the buyer purchased a card that did not arrive. Seller could have purchased insurance if they wanted to cover any possible shipping issue. Mail does get lost and will sometime show up down the road, its happened to me twice, I once had cards show up that I purchased 8 months prior that were lost, I have sold and refunded only to be contacted by the buyer 5 months later that they showed up and they sent them back to me. I think the USPS does a good job as these are the only 2 times I have had this happen to me from over 2000 transactions.
To me I see it as the risk you take as a seller and its your choice if you want to buy insurance to cover that risk or not.
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