I have only had one card graded by psa... it was in person at the national... while I waited... and the customer service was fine. All of these stories I'm hearing are totally unacceptable to me. But what are your options?
PSA's grading/service is much more generous than SGC... if you want a higher grade you send it to PSA.
With the registry heads paying ungodly sums for high-grade commons... sending your cards to PSA is almost like printing money for free.
So apparently if you want free money... you'll have to deal with poor customer service.
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