The emails probably have some kind of characteristics of the way they are written that make them go to some users junk mail. When anyone gets a PM on the board they should get an email stating so. You might be able to white-list the sender, or add it to a safe list, to help but I am not sure.
One other very important thing, which will fall on deaf ears to many, is that you shouldn't respond to that form generated email you get. If you do, then your reply comes to me and I don't want it. It says on the email that you are NOT supposed to reply to it, but follow a link, or something like that. I get an email or two a day that is not intended for me. And if you do that your email recipient probably isn't getting your response. I just delete those emails when I get them. If ya' can't read then I am not taking more time to deal with it, quite honestly. Of course if I ever see a disaster happening I will help....but generally it's just me hitting the delete button.
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Leon Luckey
www.luckeycards.com
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