Peter- if it's a balanced system, where a card mistakenly given a numerical grade is now deemed to be trimmed, and reholdered as such, I too am okay with this system. But if it's a one-way street, where cards only go up but are guaranteed never to go down, then it's no more than a handout to good customers.
Last edited by barrysloate; 07-18-2012 at 06:03 AM.
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