[travrosty]

their website lists 4 authenticators, grad, rullo, low, and sobrero. the rest are consultant authenticators.

so who is at the new east coast office? they must have authenticators they are not listing, why? afraid we might figure something out?

when i offered to help them out i insisted no picture or bio on their site. too embarrassing, maybe if i had a bag on my head? the unknown authenticator.

If they only listened to suggestions and retooled and reformed their business model. I would have a business model of accuracy first and not volume first. I would want volume, but not at the expense of accuracy.