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-   -   REA Service! (http://www.net54baseball.com/showthread.php?t=85007)

Archive 04-11-2007 09:10 PM

REA Service!
 
Posted By: <b>MVSNYC</b><p>just thought i would share this with you all...<br /><br />i left a message for REA at around 7:15pm, stating i had a quick question, and whenever someone has a chance to give me a buzz back.<br /><br />well at 10:45pm my phone rings, and it is Robert Lifson, personally calling me to answer my question...we ended up speaking for almost a half hour, and had a great discussion about some of the lots in his auction...<br /><br />now if that isn't incredible customer service, then i don't know what is.<br /><br />Michael Sarno

Archive 04-11-2007 09:13 PM

REA Service!
 
Posted By: <b>Wesley</b><p>Rob Lifson is one of the true gentlemen in this hobby. Always accessible and always patient even for small collectors like myself.

Archive 04-11-2007 09:28 PM

REA Service!
 
Posted By: <b>Kyle</b><p>I like Rob for obvious reasons....<br /><br /><a href="http://www.robertedwardauctions.com/site/bidplace.aspx?itemid=9748" target="_new" rel="nofollow">http://www.robertedwardauctions.com/site/bidplace.aspx?itemid=9748</a><br /><br /><br />I only wish I could afford some of those items!

Archive 04-11-2007 09:32 PM

REA Service!
 
Posted By: <b>MVSNYC</b><p>whata good looking T206 PSA 4 Clymer... <img src="/images/wink.gif" height=14 width=14><br /><br />very classy of Rob to make it the last lot in the auction.

Archive 04-11-2007 09:35 PM

REA Service!
 
Posted By: <b>Jeff Lichtman</b><p>Rob is top-notch. Honest, dedicated, respects the cards and is not a pig. Can't beat that.

Archive 04-11-2007 09:59 PM

REA Service!
 
Posted By: <b>Cat</b><p>I got my bid in on the Painted Turtle lot.

Archive 04-11-2007 10:41 PM

REA Service!
 
Posted By: <b>Julie Vognar</b><p>Rob always returns my calls; he's so great....and my lot is doing great, too. <br />Hey, you're not going to let me take that Hoy Cameo Pepsin (1222) for $350, are you?...ridiculous!

Archive 04-12-2007 04:56 AM

REA Service!
 
Posted By: <b>barrysloate</b><p>Rob loves to talk about the hobby. He always returns phone calls and he always gushes with enthusiasm.<br /><br />One of the stories I like to tell about Rob is during the year I worked at Sotheby's with him cataloguing the Halper collection he would be tugged in six different directions on a daily basis with an endless string of questions, as most of the cataloguers had never seen much of the material before. In that entire year I never saw Rob lose his temper once or even get the least bit testy. I never understood how he kept so even keeled under all the daily stress of coordinating that sale.

Archive 04-12-2007 06:07 AM

REA Service!
 
Posted By: <b>Joe D.</b><p>I filled out their contact or consignment form online and began to detail an item that really did not belong in an REA auction.<br /><br />That day, I received a phone call from Rob Lifson personally. <br /><br />He thanked me for my interest and began to explain that the item was not really suited for his auction. He went further and gave me suggested people to contact. <br /><br />The conversation was enjoyable, cordial, informative, and a breath of fresh air.<br /><br /><br />Imagine giving such a quick and personal response to a person who has an item you have absolutely no interest in.<br /><br /><br />Rob Lifson is a true professional and gentleman.<br /><br />

Archive 04-12-2007 10:29 AM

REA Service!
 
Posted By: <b>John H.</b><p>Rob was terrific to deal with during my email exchanges with him regarding the inventory of free catalogs he offered us a couple of months ago. He genuinely cares about customer service and the hobby and it really shines through.<br /><br />John

Archive 04-12-2007 12:32 PM

REA Service!
 
Posted By: <b>peter chao</b><p>Guys and Gals,<br /><br />I could never have Rob Lifson's patience. When client's call at 6:00 P.M., I'm like, "...come on, hurry up, get to the point...you mean to tell me you've got nothing new to tell me." <img src="/images/happy.gif" height=14 width=14><br /><br />Peter


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