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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Danny</b><p>Hello Everyone..<br /> Today I got a package from a good friend, Nathan who helped expanding my collection in past few years on Dummy Hoy, Dummy Taylor. Anyway, He won this item from Mastro Auctions for me. <br /><br /><img src="http://images.mastroauctions.com/images/Auction36/photographs/52475.jpg"><br /><br />Once I opened it and knew it wasnt Dummy Hoy at all. He never played for New York team. Nathan and I will contact them to see what happened. Is there something they can do?<br /><br />Auction Link-<br /><br /><a href="http://www.mastronet.com/index.cfm?action=DisplayContent&ContentName=Lot%20 Information&LotIndex=59084&CurrentRow=1" target="_new" rel="nofollow">http://www.mastronet.com/index.cfm?action=DisplayContent&ContentName=Lot%20 Information&LotIndex=59084&CurrentRow=1</a><br /><br /><br />Any comment will be appericated..<br /><br />Danny Gabel<br />Deaf Baseball Collector
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Seth B.</b><p>Could it be Dummy Taylor, he played for the Giants for most of his career. Understandable but stupid mistake, maybe...
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Bob</b><p>That's Dummy Taylor.
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Danny</b><p>Yes it's Dummy Taylor!! What should Mastro do about it?<br /><br />auction link-<br /><br /><a href="http://www.mastronet.com/index.cfm?action=DisplayContent&ContentName=Lot%20 Information&LotIndex=59084&CurrentRow=1" target="_new" rel="nofollow">http://www.mastronet.com/index.cfm?action=DisplayContent&ContentName=Lot%20 Information&LotIndex=59084&CurrentRow=1</a>
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Judge Dred (Fred)</b><p>This isn't a small error (if it's Taylor and not Hoy). If there is an error like this then I'd be willing to bet money that Mastronet will "make good" on rectifying the situation.
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>davidcycleback</b><p>Obviously Hoy would be more valuable, but it's an interesting<br />series of photos nicely framed.
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>anthony</b><p>mastros needs to offer full refund including juice, or offer a percentage off of the sale price and you can keep the dummy taylor photos for the discounted price...then if relisted, clarify that it is taylor and not hoy as previously described.
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Brian C Daniels</b><p><img src="/images/happy.gif" height=14 width=14><br /><br />
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Nathan</b><p><br />I'm still amazed this item was described incorrectly...<br /><br />From Mastro's auction description...<br /><br />"Presented is a series of four original photos of Dummy Hoy, which have been doubled-matted and framed to 9-5/8" x 20-1/2" overall dimensions. Each photo (3" x 3-3/4" to 3-3/4" x 3-3/4" visible portions) exhibits apparent EX/MT display properties. Hoy, a deaf-mute, enjoyed a 14-year career (primarily with the Reds) that culminated in 1902."<br /><br />When we bid on the item, the pictures were not as detailed as they could be on the website. Then when it arrived in the mail, we knew right away it was not Hoy as he never played for a New York Team. This simple information could be easily verified by Mastro and they even said he played "primarily with the Reds". Here's the teams he spent all of his career with.<br /><br /> 1888 26 WHS NL<br /> 1889 27 WHS NL<br /> 1890 28 BUF PL <br /> 1891 29 STL AA <br /> 1892 30 WHS NL<br /> 1893 31 WHS NL<br /> 1894 32 CIN NL<br /> 1895 33 CIN NL<br /> 1896 34 CIN NL<br /> 1897 35 CIN NL<br /> 1898 36 LOU NL<br /> 1899 37 LOU NL<br /> 1901 39 CHW AL<br /> 1902 40 CIN NL <br /><br />I have contacted Mastro...I haven't gotten a reply yet with it being the weekend. Will keep you all posted.<br /><br />Nathan<br />
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Griffin's</b><p>I had a small issue with a lot I won about 6 months ago. I talked to the receptionist about it, and within 5 minutes Doug had left a meeting, called me back, and made it right. I"m sure he'll take care of you as well.
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Joe D.</b><p>but I would think a reputable firm like mastro would give you a choice of a refund or a discount.<br /><br />kind of stinks.<br /><br />I know I was looking for hoy stuff, and if I found / bid / and won something I thought was hoy only to find out it was taylor I would be disappointed.<br /><br /><br /><br /><br />
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>dan mckee</b><p>I am having an issue as well with a lot in the last Mastro auction. I am waiting on Doug to call me. I had to email a few times then finally stated that I didn't want anything but I wanted to voice my disappointment. Doug did then email me back and just said he was swamped. Made sense with the National going on. <br><br>My issue is with the large T207 lot I won in the last auction. 20 of the 51 cards had paperloss and/or writing on back. They did state 33% were lesser than good so technically they are covered I guess. But I still feel that paperloss and/or writing should be mentioned as either is the kiss of death for resale. Dan.
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>JimB</b><p>I think they should be given a chance to rectify problems before they are brought to a public forum.<br />JimB
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>leon</b><p>I agree.....
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Julie Vognar</b><p>you want to accept the lot at a (much) lesser price. The mistake was undoubtedly an honest one, but boy, it sure was Dumbby Mastro.<br /><br /><img src="http://www.network54.com/Realm/jphotos/033102jump_1_prv.gif">
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Guess what Mastro Auctions did to me? WOW
Posted By: <b>Nathan</b><p><br />Good seeing you around, Julie...<br /><br />Update...I talked to Sara at Mastro - they want us to return the frame and they will give a full refund.<br /><br />However, I still need to return Brian's call at Mastro but am travelling this week so once I get the chance, I will give him a call and see where we all can go on this.<br /><br />Nathan<br />
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