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-   -   I can't believe Ebay listened (http://www.net54baseball.com/showthread.php?t=61367)

Archive 02-28-2002 04:32 PM

I can't believe Ebay listened
 
Posted By: <b>leon</b><p>their reponse today:<BR><BR>Hello Leon,<BR><BR>Thank you for writing us regarding the recent change to the Featured <BR>Items category listings.<BR><BR>We have received a number of comments from members regarding the recent <BR>changes to Listings results. In particular, members have complained <BR>about the way Category Featured Items are displayed and the removal of <BR>buyers' sorting tools like "New Today". We apologize for not <BR>appropriately communicating these changes to you and will re-double our <BR>efforts to ensure that proper notification is given whenever we make <BR>changes to our site.<BR><BR>Leon, after considering the effect these changes have had on sellers who<BR>utilize Featured Items, and on buyers who used specific browsing tools <BR>that are no longer available, we are reinstating the previous format. We<BR>will return to the way we used to display Featured Items in Listings and<BR>we will provide buyers the ability to sort by "New Today", "Going, <BR>Going, Gone" and "Ending Today". The new "Buy it Now" tab we announced <BR>two weeks ago will remain. <BR><BR>Again, we apologize for the inconvenience that these changes have caused<BR>our members. Have a great day, Leon!<BR><BR>Regards, <BR><BR>Scott F. S.<BR>eBay Customer Support

Archive 02-28-2002 04:48 PM

I can't believe Ebay listened
 
Posted By: <b>HalleyGator</b><p><BR>Another example of the STRENGTH of our board !!!<BR><BR>Just two days ago they refunded my money because I complained about this (along with many other "power sellers")... so maybe now I am getting some "featured" auctions for free? <img src="/images/happy.gif" height=14 width=14>

Archive 02-28-2002 04:51 PM

I can't believe Ebay listened
 
Posted By: <b>HalleyGator</b><p><BR>as of 7:54 EST ... I don't see the old format yet.<BR><BR>Maybe I will see it when I wake up in the morning?

Archive 02-28-2002 05:02 PM

I can't believe Ebay listened
 
Posted By: <b>leon</b><p>they might have a certain time to reset their system.....might be on their next scheduled downtime which is about 3am on some night or another....I forget the specifics.... am pretty sure it will happen though....at least according to the note.....regards

Archive 03-02-2002 04:03 AM

I can't believe Ebay listened
 
Posted By: <b>HalleyGator</b><p><BR>I am awake now ... and I don't see any changes ...<BR><BR>but I will defer to the computer guru Leon and cross my fingers!

Archive 03-02-2002 06:19 AM

I can't believe Ebay listened
 
Posted By: <b>leon</b><p>I didn't make up the letter...trust me....I just copied, cut, and pasted.....the gentleman's name is on it at the bottom if you want to know when....He really didn't say "when" it would happen although I believe if you read their scheduled maintenance/downtime it is in the wee hours of the morning....and I believe on the weekend......although I am not positive.....again, if you have questions just email him....best regards

Archive 03-02-2002 07:20 AM

I can't believe Ebay listened
 
Posted By: <b>runscott</b><p>...

Archive 03-02-2002 08:45 AM

I can't believe Ebay listened
 
Posted By: <b>HalleyGator</b><p><BR>Believe me ... I am not doubting YOU in any way, shape or form ... but I AM doubting that EBay will get the problem fixed in time before my "Featured" auctions end in 3 days!!! <img src="/images/happy.gif" height=14 width=14>


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