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-   -   eBay Is Inept and Ineffective at Monitoring (http://www.net54baseball.com/showthread.php?t=350461)

robw1959 06-19-2024 10:11 AM

eBay Is Inept and Ineffective at Monitoring
 
1 Attachment(s)
Last night I reported a listing that is in violation of eBay's policies - a seller pawning off a counterfeit item that is being described as "Authentic." I have done this many, many, many times before, but this is the first time I received a reply from eBay. At first, I thought my report had made a difference, and that the listing would be taken down. But no! Instead, they decided that there was no merit to my report, even though it's an obvious reprint, and even states "reprint" right on the bottom of the reverse! I would prefer to think this is a one-off, and that they are normally far more effective at monitoring listing violations like this, as I have seen many removals in the past, but I'm not so sure any more. Has anyone else had a similar experience?

https://www.ebay.com/itm/37547393933...Bk9SR6a_1ZOGZA

ajjohnsonsoxfan 06-19-2024 10:15 AM

Just filed another report. Maybe if they get a bunch of these, someone will wake up

Exhibitman 06-19-2024 10:37 AM

In other news, the sun rises in the east and the sky is blue.

ChasingPaper 06-19-2024 10:41 AM

Filed as well.

vintagerookies51 06-19-2024 10:46 AM

Love how they just randomly call it SGC Authentic

Leon 06-19-2024 11:24 AM

I am pretty confident that department is AI driven ie: dooesn't have a clue about reality. I have made reports like this one and always have gotten the in essence, "we investigated and don't see any issues". I don't know if reporting actually helps at all any longer.
.

BillyCoxDodgers3B 06-19-2024 12:20 PM

I find it more infuriating when they remove listings of my extremely authentic autographs as being counterfeit. Who is making these judgment calls? I'll take my own knowledge of my offerings over the word of anyone else, thank you very much. It's of utmost personal concern and priority to not sell anything remotely questionable.

The material in question has always been of the rare, non-HOF type. Very few people are familiar enough with the subject matter to be playing judge, jury and executioner. I'd love to know whose word they are taking to have the items pulled. Please, have them call me personally and explain their reasoning. I'm all ears. I just relist the stuff shortly thereafter.

philliesfan 06-19-2024 12:21 PM

What? He must be legit. He is donating 10% of the sale to the ASPCA.

philliesfan 06-19-2024 12:28 PM

Well I just reported my first listing.
Hooray for me.

Eric72 06-19-2024 05:13 PM

FWIW, I filed a report as well.

prestigecollectibles 06-20-2024 09:23 AM

The listing was finally taken down by eBay.

kengoldin 06-20-2024 10:52 AM

I had the listing taken Down
I still read the forums and send it to the right person at ebay to remove.
The account has also been put on notice.
Regards
Ken goldin

Fballguy 06-20-2024 11:11 AM

If a 20 year old female customer service rep in the Philippines isn't an expert authenticator of 75 year old baseball cards I don't know who is.

Snowman 06-20-2024 11:36 PM

Quote:

Originally Posted by kengoldin (Post 2442361)
I had the listing taken Down
I still read the forums and send it to the right person at ebay to remove.
The account has also been put on notice.
Regards
Ken goldin

Ken F*ing Goldin - Now we know why ebay forked out the big bucks for you!

danmckee 06-24-2024 02:46 AM

Ebay is a comical joke for having bad listings removed now.... They just don't care. It was much better when they had the EMR program. I worked for them for about 6 years. I had a different set of screens when reporting fakes being passed as real or scumbags trying to steal from people with made up junk. never got paid, all free work but I enjoyed helping to keep the pre 1930 cards category clean. They canned me 1 day with no reason nor communication. I think Leon may have worked for them too for a while like this, we used to compare notes often.

I say I never received any payment but every Christmas I would get a gift from them and a Thank You letter. Best gift was a large Ebay blanket 1 year.

BillyCoxDodgers3B 06-24-2024 03:10 AM

Quote:

Originally Posted by danmckee (Post 2443251)
Ebay is a comical joke for having bad listings removed now.... They just don't care. It was much better when they had the EMR program. I worked for them for about 6 years. I had a different set of screens when reporting fakes being passed as real or scumbags trying to steal from people with made up junk. never got paid, all free work but I enjoyed helping to keep the pre 1930 cards category clean. They canned me 1 day with no reason nor communication. I think Leon may have worked for them too for a while like this, we used to compare notes often.

I say I never received any payment but every Christmas I would get a gift from them and a Thank You letter. Best gift was a large Ebay blanket 1 year.

I did something similar pre-EMR in the autograph realm. Got a little tired of helping a multi-billion dollar operation without even being offered any money for my work. I brought up the crazy idea that I'd like to be compensated. "Oh, our legal team wouldn't like that idea...". I never talked to them again.


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