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Heritage- wow
I won a 48 Bowman set on Sunday night. I then went to pay yesterday morning with e-check. When I hit the button, I realized that it was a closed checking account from a couple of years ago (closed due to ID theft). I called about noon yesterday and they were able to void the transaction to ensure no NSF fees. I then paid on the new account about 2pm yesterday.
Overnight I received notification that my package had shipped. At 9:23 this morning it was at the front door. The shipping fees and taxes are pretty heavy and add on to the sales price - but, I couldn’t be happier with the service. I had not bought from them in at least 2 years, yet they got it right out and even helped me fix my blunder. Thanks to Peter and crew! |
You got a super deal on the Bowman set. I know I used to buy from Heritage all the time. Since they started charging me sales tax though, I haven't really given them a second look. I know it's not their fault, but in my mind, it is really stupid, especially considering how not every state pays the extra tax. I'm sure I am not alone in this.
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Congrats on your purchase and on your superlative customer service experience!!!
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Kevin, that is awesome they did such a great job at customer service for you.:) |
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How many freakin' times do we have to go over this? If your state has sales tax you owe it regardless of whether it is collected as sales tax by the seller or whether you are supposed to pay it as a use tax with your own tax returns. Please stop whining that the government is somehow treating you unfairly by making Heritage collect sales tax; it is finally policing the tax obligation that you have been dodging. I for one am happy that the states are finally going after the tax evaders who are free-riding on the rest of us who pay our taxes.
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We don't pay sales tax when we buy stocks, bonds, etc.. The same should apply to other investments as well. |
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Heritage excellence
To the OP I have to agree that Heritage is the best in the business when it comes to customer service. The shipping is extraordinary. It's as if they have their own expedited shipping service which is an extension of their AH's excellence. It would be nearly impossible to improve upon Heritage's entire process from bid to delivery.
Five stars or 10/10 all day. |
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