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-   -   Net54baseball outage last night and this morning (http://www.net54baseball.com/showthread.php?t=197128)

Leon 11-19-2014 07:12 AM
Net54baseball outage last night and this morning
 
Hey guys and girls
IF you experienced an outage on our site last night or this morning it was due to a server upgrade. It had been planned and I thought it was one day later than it was or I would have alerted everyone......thanks

ps....the site could act a bit strange for the rest of the day too......so if you see a banner or forum not acting correctly, it is sort of expected. Once the server is fully propagated there won't be anymore issues...

4815162342 11-19-2014 09:42 AM
Leon, will you be providing prorated membership refunds for the month of November? I'll take my $0.00 in bitcoin please. :p

Fred 11-19-2014 09:57 AM
Is there a customer service line so we can call to bitch at some poor foreign sole? :eek: :p

Leon 11-19-2014 10:38 AM
Yes guys, part of the membership dues will be credited to your account.

And as far as a number to call to bitch..... it's busy. :)

ps....hopefully almost everyone is back now, the site just came up for me, in the normal mode, an hour or two ago.

RichardSimon 11-19-2014 01:56 PM
Quote:
Originally Posted by Fred (Post 1345970)
Is there a customer service line so we can call to bitch at some poor foreign sole? :eek: :p
Fred,
You are going to talk to a foreign fish about this? :D:D

EvilKing00 11-19-2014 03:45 PM
Please make sure when u send my refund to my paypal its, friends and family!

vintagetoppsguy 11-19-2014 04:08 PM
Quote:
Originally Posted by Leon (Post 1345980)
And as far as a number to call to bitch..... it's busy. :)
That's not good customer service :D

You should have a Customer Service Representative. I have a great CSR. Her name is Helen Waite. Those wanting service can go to Helen Waite. :D

gnaz01 11-19-2014 04:57 PM
Quote:
Originally Posted by vintagetoppsguy (Post 1346095)
That's not good customer service :D

You should have a Customer Service Representative. I have a great CSR. Her name is Helen Waite. Those wanting service can go to Helen Waite. :D
Yeah, must be related to mine, Helen Bach :D

BlueSky 11-19-2014 05:25 PM
I thought it was some type of Pavlovian experiment. I kept hitting the refresh button on my browser all morning long. :)

Fred 11-19-2014 06:04 PM
Richard,

I didn't think we talk to those customer service people , I thought we call them to listem to them tell us how sorry they are for our expectations not being reached or fulfilled....

Marty,

Is that why there's slobber all over my keyboard...?

familytoad 11-19-2014 08:43 PM
After continually trying to connect, I gave up and talked to my wife.

I sure hope the server upgrade was worth it:rolleyes:

conor912 11-19-2014 09:06 PM
Quote:
Originally Posted by familytoad (Post 1346202)
After continually trying to connect, I gave up and talked to my wife.

I sure hope the server upgrade was worth it:rolleyes:
:)

Bocabirdman 11-21-2014 09:15 AM
Am I alone in the fact that I no longer receive PM notification e mails since the outage/upgrade?

Leon 11-21-2014 09:17 AM
Quote:
Originally Posted by Bocabirdman (Post 1346558)
Am I alone in the fact that I no longer receive PM notification e mails since the outage/upgrade?
No you aren't alone. A service ticket was opened for this issue this morning with our hosting company. We are working on it. Thanks for your patience....LL

the 'stache 11-21-2014 10:33 AM
Quote:
Originally Posted by BlueSky (Post 1346125)
I thought it was some type of Pavlovian experiment. I kept hitting the refresh button on my browser all morning long. :)
Yes, but is their drooling involved?

Hi Marty :)


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