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Selling on Ebay -- Absolutely Unbelievable
I just tried listing some items on ebay. I've sold plenty of items before, but not for the last 3 months or so. Well, I wasn't able to list my items. I called ebay customer support and they told me the problem is that I am using some obscure browser called "Internet Explorer." They told me that ebay no longer supports Internet Explorer (at least not version 10 or above) so I simply can't list on ebay.
I also noticed something else along the way. I was partially able to list one item, and noticed that ebay automatically calculates the shipping for me. This is the shipping that I must charge, whether I want to or not. Customer support told me that's just the way it is now. Absolutely bizarre. Has anyone else had these absurd experiences with ebay? |
It's almost like you were on some tv or radio prank phone call show.
I don't believe any of the things that are mentioned in your e-mail are true about what you can and can't do in ebay. |
I don't know about the browser issue, but the mandated shipping charge could be true depending on what category you are selling in (most media categories, perhaps others, can't recall exactly off the top of my head). Just another step in the long march to morph eBay into an Amazon clone.
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Paul
Hi Paul,
I sell on ebay all of the time and I don't have a problem with shipping charges. I sell mostly in the sports cards and other collectibles category. I can charge whatever you want to for shipping. Amazon is another story. Not much flexibility for sellers on Amazon. I used to have a lot of problems with eBay and IE. 4-5 years ago I downloaded Google Chrome for free and it has been great. I haven't used IE in years except for a few websites that aren't compatible with Chrome. Good luck, Rick |
Well, I was able to list my items with Google Chrome. But ebay still fixes the shipping charge at $2.32 per item. I don't know what's going on. I listed all the items in the baseball card category.
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That enforced shipping charge does not sound right.
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I sold a couple of things in a different category last month. It gave me a suggested shipping price, but I was able to modify it
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I've been listing all week long with no problems at all...never a mandated shipping charge...the only recent change I've seen is that ebay now has a shipping center for international bidders so if you don't like to send internationally they will do it for you. I will send internationally, but hadn't realized that I'd had the box checked on some of my listings...everything goes through Kentucky, and they seem to be pretty fast at getting stuff out as I got feedback from my buyers quickly.
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The ebay game now is free shipping BIN's. They will shove us down that path one way or another.
I would prefer to see ebay take a more reasonable cut and not offer discounts for high ratings - that way sellers could choose whatever strategy they wished, and bad sellers with low feedback would simply sell less. But the pez dispenser days are long gone. Hi Dan - hope you are doing well today. |
A lot of companies don't support IE10. Small percentage of users are on it.
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Internet Explorer: The browser you use to download a better browser.
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Feebay :D
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No problems here, double check & you can calculate your own shipping fees, I'm running vista 7
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Joe |
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