sgc employee/representative
 

is there an sgc employee/representative who is a board member. i have a cert number which is in question. it doesn't show up on the population report or show as a valid number.

trying to get to the bottom of this.

thanks,
kevin

why don't you just call them tomorrow?

Sgc
 

Pete's right but you can send a note to:

Earlsworld

He is with SGC but not sure how often he visits the board. Good guy though.

Sgc
 

There was a post on Net54 a few months ago about SGC's site not recognizing certain cert #'s. I have had good luck sending the cert # to info@sgccardregistry.com. Usually the problem is corrected in a short amount of time.

naturally i had thought that before asking. was hoping maybe i could get an answer before then about something. never know. might get one. might not.

sitting here doing nothing so figured, why not talk to someone on the board.

kevin

maybe SGC has an emergency...on call grader for situations such as this?!

I had the same problem last week. took me 3 minutes to get it resolved. not a whodunit. contact sgc.

jeff

Some registry sets don't seem to take any cards at all. Like the T206 backs set. I've had a couple not go through if I copied and pasted the number and changed the last digit. But typing the number worked fine. (And the SL set won't recognize blank backs.)

Steve B

not looking to only get it corrected so its probably not a 3 minute problem...but to actually understand how it even happens. you put the cards into a system and they provide a place to search. it wouldn't seem like there is a whole lot of room for error if you know how a query language works. its either catalouged or it isn't. i can guarentee that they don't have a sophisticated database design going on.

the fact that there are more slabs there with this problem, and based on the responses that its quite common, suggests a larger issue. what is the point if they retro fit their numbers to the items they let leave the door?

"sure, look the cert number up after i put it into my system after you reminded me that it should be in there?"

kevin

It might really be a 3 minute question. For example, I had something similar with a PSA card where the cert # was invalid in the system. However, when I asked PSA about it, it was because the card was graded during their onsite grading services during National, and evidently, they just write these down on paper or something, with the cert #'s and the grades. Then after National, PSA has to manually enter all of the onsite grading that they did at National into their system. The seller of the card did have the invoice, however, and when he gave me the invoice #, PSA was able to manually confirm that the cert # was good over the phone through that invoice #.

Not sure if it's the same thing w/ SGC here, but it might be.

I had a very bad weekend and thought I would catch up on what happened on the board over the last couple of days. This was the first thread I opened. I found the comment above hilarious and thank you, Peter, for starting my Monday off on a funny note. :D

:D Glad I could help, David!

I guess whoever drew the short straw at SGC will be manning the phones today.

My vote is Earl! :D