Invoices
I went in and sent out all of my invoices tonight but it was unclear if they were already sent to the buyers automatically? The reason I ask is because one seller paid me already before I went into the system and another requested combined shipping on multiple lot winnings.
So I went in and sent out the invoices and I hope I did not offend any of my buyers if they already had the invoice. :) Thanks, Michael |
To add to what Michael said, I did not receive an invoice or even a notification that I had won an auction via email. I am not sure if I am the only one that had this problem. I checked my spam folder and nothing there either.
Rob |
Rob - did you ever check if you're getting messages from the system as we discussed the other day? I see you have been sent both "won item" emails and invoices from sellers....
You can email me at admin@grandslambids.com to get the exact times the emails were sent to your hotmail account. |
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Yea I checked my spam folder and I didn't receive the "won item" emails or the invoice from Michael. Obviously if its only me having this issue then it is something on my end with Hotmail. Although I did receive an outbid email... Sorry for the headache, if anything I can always use my other email account. Thanks so much - Rob |
Rob - the invoice was only sent last night, and if I recall, you don't check your hotmail account until after work today, correct? That's why you haven't seen it. Please email me offline admin@grandlsambids.com if you want to continue this discussion so I can help troubleshoot with you.
It's not a hotmail issue as best I can tell as I know of at least 2 other users using their hotmail account who have correctly received all emails sent. |
Thanks for the reply Matt. All invoices for me were sent and all have been paid! I will ship all cards that I did not ship today, in the morning.
Regards, Michael |
I got a won item and a invoice for both the auctions I won.
One thing I noticed was that the pay button on the invoice page was small. Also is there a place the buyer can mark an item as paid. For the first item I won, I couldn't find the pay button through the site and the seller sent me a message so I just paid directly. As such the item is still listed as unpaid when the deal is done (I have the card and the seller is paid). Beyond that I was happy overall with the buying side. James G |
James - thanks for the feedback!
One of our "todo" items is to have the invoicing process flow a little smoother. |
Won an item...
nevermind, situation resolved...
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