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"Upon presentation to PSA by the current owner of a PSA authenticated and graded card (“Card”), if PSA concludes that the Card was erroneously awarded the PSA grade assigned or fails PSA’s authenticity standards, and provided that the Card had an active certification number on the cert lookup feature of the PSA website at the time it was purchased by the person submitting the Guarantee request, then PSA in its sole discretion will either:" https://www.psacard.com/about/financialguarantee |
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Bottom line, if the slab appears to be older, does that "ding" the value of the card to collectors? |
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And then there's this... :D 401. Flipper-Swiffer A person getting a long-ago graded card reholdered in a clean new slab, for the express purpose of tricking potential buyers into thinking it was newly graded under ‘stricter’ guidelines. |
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It is corporate business tactics, coupled with and using legal language, to protect TPG interests, and pocketbooks, as much as possible, and give them as much of an advantage and control over their customers in case they make a mistake and screw up, or otherwise provide or do a disservice to their customers. For example, with regard to the issue with damaged cases somehow possibly absolving a TPG of standing by their earlier opinion and potentially harming the value of the customer's card, remember it was the TPG that created the case used to encapsulate the card and decided what materials would be used to make it and how it is designed in the first place. Now granted, someone could drop it and accidently damage the case and/or card. And in that situation, it seems that under the current types of TPG agreements and such that we're reading and learning about in this thread, that accident can possibly remove further financial liability and risk to the TPG in case of changes to the card's condition, even if the difference was a screw-up in how the TPG originally graded the card. But what is really the difference between accidently dropping a graded card, which ends up damaging the card and/or the holder, or driving an old American made car that was later found to have been made with an inferior or defective gas tank that could explode if you got into an accident? Based on what some of these TPG agreements seem to all be saying, one would think that if you applied the same logic and position to the exploding cars, the car manufacturer would not be at fault or risk at all because THEY didn't cause the accident, someone else did, so the explosion isn't their fault or financial responsibility for personal injury and property damage somehow. And before one of the trolls or naysayers jumps on to tell me I'm crazy or how that is ridiculous, really think about it first. The TPGs decide and pick the design and materials used for these slabs, which they market and advertise as protecting the card and its grading integrity. But if you accidently drop it, which everyone knows is going to happen many times to many cards over the years, the TPGs are somehow given a free pass to decide what and how they can react, and have it basically absolve them of potential liability for any issues arising from the damaged card or holder? Maybe had the TPGs picked better materials, and/or had a better design for their graded card slabs, the potential damage to a card and its condition from being accidently dropped maybe would not have been happening, and the TPG could be held to stand behind their original grade. Gee, how did that work out in the car manufacturers situation though? They weren't responsible for the accidents that caused their cars and not-so-great gas tanks to blow up, were they? So, like a TPG, shouldn't they also not really be financially responsible for any damage or costs from gas tanks exploding from an accident that they didn't initiate or cause, right? LOL :rolleyes: Hopefully some people will see and realize the connection between the two situations, and how at a basic level, they really are the same thing/issue. As I said back in post #5 of this thread, if you start getting enough harmed people together, either combining cases or maybe initiating a class-action suit, you may be able to start to go back against these types of organizations in the hobby industry, and their one-sided and somewhat biased contracts and agreements, and see about getting some more fair treatment and be compensated where appropriate. At worst, it would expose more people in the hobby to the potential issues and problems they can encounter by choosing to work with/employ some of these entities and companies in the collecting industry, and bring some of these intentional disadvantages in their contracts/agreements, and the way they treat their customers, to light. As most always seems the case though, the TPGs and their seeming control of the collectors in the hobby will likely override any real change or improvements in how hobby customers/collectors are treated in such contracts/agreements. |
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I know it may sound like a stretch, but what about the SGC Mantle 9.5 that sold for 12.5 or so. What if a few years down the road the case becomes damaged and SGC decides to re-grade to put in a new holder and the rocket scientist that's doing the grading decides it is now a 9? Could the .5 of a point cost the owner a Million or so?
When a grading company charges a fee to grade a card - they should stand behind that grade and not arbitrarily decide to regrade it at a later date - period. Maybe start putting the date of grading on the label? What if, like Beckett, the data is compromised, lost, or manipulated in some way? Where's the liability? |
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Not sure if they stand behind their product harming a card. I just took it as a learning experience and moved on. |
They seem to have no culpability or liability whatsoever (all of the TPGs, that is).
I wish they'd be hit with a class action suit, that would ultimately force some accountability and make for even footing between the 3rd party and the customer. I won't use any of them until something like that happens. |
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"Upon re-holdering the card, we will review the card to confirm it meets the current grade 1.5" They are saying that due to the slab damage they will review the card to look for damage to the card AS WELL AS review it to confirm it meets the current grading standards for a PSA 1.5. |
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I guess my question is what criteria do they use to determine a card's value?I think most would agree that their SMR is sorely out-of-date, so do they refer to VCP? And wouldn't there be a conflict of interest that the grader might push a valuable card's grade a smidge higher over the threshold mark in order to generate more fees? |
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Still would like to see some accountability directed towards these shielded/protected "opinion peddlers". |
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Here is what their website says about their reholdering service. "All items will be automatically reholdered UNLESS (1) the sonic weld on the PSA case shows signs of tampering or (2) the PSA case is fractured over the item itself. If the case is fractured over/near the item, it will be examined raw to ensure it has not sustained damage and that the original grade is still valid." Obviously damage to the card could invalidate the grade, but I guess so could changing grading standards or outright mistakes. |
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Originally Posted by Rad_Hazard
Incorrect, the exact wording from PSA was: "Upon re-holdering the card, we will review the card to confirm it meets the current grade 1.5" Quote:
The most parsimonious explanation is that the CSR was playing a little fast and loose with his/her verbiage -- and not that PSA has a new policy of examining every Reholder submission to see if it deserves the grade the flip carries. At any rate, I have a PM out to the VP of Customer Experience for PSA/CU, David Sternberger, to get something straight from the horse's mouth. Hope to hear something, and will post it verbatim here if I do. | | |
Haha, and just like that... I'd messaged him this morning. From David Steinberger:
"I'm escalating your request for an official policy statement on Reholders. Typically, a grade will only change on a Reholder if the case has been damaged/compromised, or in the rare instances of the new discovery of a previous error, like a pencil mark." Will share whatever else comes down the road. | |
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If one has any flaw whatsoever on the slab and you feel it would not meet the grading standards of today I would be very very careful...I have a couple of older graded cards with chips in the back of the slab up by the label with zero impact on the card. After reading this whole thread I’m going to error on the side of caution in not taking the risk..I’ll keep it in the old holder. I’m still very happy with PSA and My Cards.
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From the way it seems TPGs word their agreements and contracts, if you agree to have them do work/provide services for you, you may be giving up the right to any fair and impartial determination of values and damages, and basically give them all the power to decide what and how they want a situation to be decided, if an issue ever arises. |
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“or in the rare instances of the new discovery of a previous error, like a pencil mark” I would love to see the official policy statement when it comes out. I think others on this thread do as well. |
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Attached is a screenshot the message. I've removed any personal info and any info relating to the name of the PSA person I was dealing with.
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It’s obviously an important distinction, and it’s not clear to me that the author was all that precise in their wording. |
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Sent from my SM-S906U using Tapatalk |
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I wouldn't believe these stories at face value without evidence or more information.
AGREED!
I recently sent in one card for a label correction. Came back to me within about two weeks. Corrected and of course n/c. I have done dozens of re-holders over the years mostly for damaged cases. Never one single issue. Obviously, they can not change the grade on a re-holder order, only a review, and it can only stay the same or go up. Doesn't everyone know this? |
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I've never submitted a re-holder to PSA or anyone else. However, when the CS representative at Beckett told me that my card was subject to regrading it gave me pause. My Braun was initially graded in 2002 - that's a long time ago. Why would it be subject to regrade if the case hasn't been tampered with, no sign of manipulation in any way, and it was there error in the data base compromise? Should they not have done due diligence at the initial time of grading? Isn't that why people have cards graded? Maybe I'm missing something here. If a legitimate graded card owner simply wants to re-holder their card - which they pay for - why does it become questionable at all. Why not just simply re-holder the F'n card! |
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If enough people got together to bring action against things like this, it would be very interesting to see how a TPG would answer in court when asked to explain how someone that they charged to perform a service could later be told that the work they had previously done was now no good anymore. In other words, the original service those people paid for is basically being deemed worthless by the very party that originally performed the service/work. Would be interesting to then see these same customers now asking for their money back from the TPG, through the courts, since the TPG itself is apparently admitting their work and original assigned grades cannot be relied upon. Would love to see an impartial jury made up of mostly non-collectors weigh the basic issue of charging people for something that is basically not worth anything then. The snake-oil salesman aspect of TPGs, and what they actually do, would hopefully become even more apparent to the public at large, especially those in the hobby itself. But unfortunately, this will likely never happen, at least not anytime soon. Too many people/players in the collecting industry, supported by their lawyers, have too much money and value tied up in TPG graded cards and the concept of grading to let this happen. But on the other end of the spectrum, not enough money and value is involved for any government to see a potential risk to our overall economy, and therefore be willing to step in to actually regulate and correct the issues we're seeing and experiencing in the collecting hobby today. Just look at what is happening in the crypto-currency realm today, and the number of people now being negatively affected (ie: the amounts they're losing), and how it is actually starting to impact some of our overall economy. And even so, the governments are still somewhat slow to start acting to do something about it, that they should have jumped on to do something about a while ago. I can't believe I'm going to say this, but I actually have to applaud China and their central bank for refusing to accept or allow any transactions in digital currencies, and banning all digital tokens, such as Bitcoin, effectively making crypto-currencies illegal in China. Had the same previously been done in the U.S., there would probably be a lot more happy people around today, including the likes of Robert Kraft, Giselle Bundchen, and Tom Brady, along with countless others. Having said all that, it seems the only real possibility for any true correction of abuses in our hobby can only now be achieved by those that are in the hobby (true hobby collectors) banding together to form an overriding group/organization to force the other players in the hobby industry to now abide by the rules that the collectors propose and set down, not the other way around like it has been for decades now. But again, as I said earlier in this post, that will never happen any time soon either as too many people have too much money/value tied up in their graded card collections to want to chance that being negatively affected by something like that. The parties that have stepped into the hobby industry to manipulate the people involved so as to make money, have at least done one very, very smart thing, whether it was intentional or just pure dumb luck on their part. They allowed enough of the profit being made from the manipulations and such in the hobby to also be passed on or pour over to many people that are actual true collectors in the hobby, and thus make them liable for personal losses if the hobby industry "players" were to suddenly become subject to rules and regulations they did not set for themselves. By sharing a little bit of the wealth, so to speak, they effectively protect and preserve their own way of doing things, and the control they have over it. |
Just in case anyone would like to read my PSA reholdering fiasco with before and after pictures.
https://net54baseball.com/showthread.php?t=323198 |
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That sucks. And also, once again demonstrates the arbitrariness a TPG can exhibit towards their customers. How can they explain with a straight face that they originally graded a card a certain way (w/blue streak designation), then suddenly decide not to grade it that way (which they did with your card's initial submission), and then suddenly change back again to how they grade it (including the blue streak designation again)? That makes absolutely no logical sense, and appears to show how no one at such a TPG really knows what they are doing, and/or that there isn't any centralized, common order or control over how things are done, and absolutely shows their lack of any consistency and inability to accurately perform services they claim to be experts in. Yet they had absolutely no problem or consistency issues in asking you for $25 for something they should have done correctly in the first place. Would love to see how a TPG would respond in court, under oath, if enough people having experienced the disregard and mistreatment you experienced got together and decided to take them to court, and ask for all their money back from the useless, worthless, and redundant services they were originally sold. Companies, like this, count on the fact that they are only getting $25, or some other somewhat nominal amount for things like this, and figure that no single individual will bother trying to go through the time and expense to fight them (and their corporate/business mercenaries....errrrr, lawyers) to try and get their money back. The trick is having companies like that, pissing off and taking unfair advantage of enough people, at a bad enough level, to the point that those people being harmed and taken advantage of finally decide to get together and do something about it. One can only hold out hope that that point is reached sooner, as opposed to later. |
Ben that is totally amazing that PSA mucked that up. Seriously. I have no words.
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Disclaimer: please don’t hate me for the following thoughts. I promise I’m not trying to suggest, promote, or celebrate the notion that PSA is somehow amazing and/or even merely competent. At the same time, this specific situation seems to be less about PSA reholdering in general generating serious problems with potential re-grades, and instead seems to be more about PSA’s schizophrenic approach to this print variation, which happens to be wrapped up in a reholdering scenario. |
This is a pretty straight-forward policy. I don't understand the confusion. If a slab shows any signs of damage, it is more than reasonable to think that the card inside may have been damaged as well. If you drop a card in a PSA holder and it lands on a tile floor, cracking the corner of the slab, there's a pretty decent chance that the card inside might have sustained damage as its edges were jolted against the bumpers inside. I've seen countless cards inside PSA holders where the edges were damaged by the bumpers. If PSA receives a damaged slab from a customer, regardless of the extent of that damage, they are more than within their rights to want to examine the card again. And once they crack it out, the card just goes into grading without the bias of the label. A grader receives it raw just like any other card and gives it a grade.
The real problem here is that PSA has moved its own goalposts, not that they regrade cards in cracked slabs. Just one more reason I own ~0 PSA holders with old certs. I buy the cards, not the holders. And nearly every single card in an old holder has been over-graded even by yesterday's standards, let alone today's. |
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https://img.comc.com/i/Baseball/1967...inal&side=back 1967 Topps - [Base] #150 - Mickey Mantle [PSA 4 VG‑EX] Courtesy of COMC.com |
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Sent from my SM-S906U using Tapatalk |
Speaking of class action suits and PSA reholdering:
https://www.sportscardradio.com/card...ction-lawsuit/ |
Here's a video on the class-action lawsuit. The guy's delivery may be a bit obnoxious for some, but pertinent information is contained within. At issue is the fact that PSA removed the card from its "10" slab prior to handing it over to the FBI. The re-holdering of the Bird/Erving/Magic card was conducted under Joe Orlando's tenure...
https://www.youtube.com/watch?v=4iLQK1zcB3o |
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Unless there was a specific clause included in the original purchase/sales agreement that gives the purchasing party a window to somehow go back and still make the true offending party that actually caused the problem to pay for it to the new corporate owners, the new owners may be SOL. |
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And actually like the Sportscard radio guy. he doesn't pull any punches, and seems pretty much right on the money for the various issues and such he talks about. |
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