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-   -   Am I wrong to be mad? Ebay (http://www.net54baseball.com/showthread.php?t=89856)

Archive 05-20-2008 10:15 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt. Joy</b><p>Ok, this is part making sure I am not overreacting and part venting. I won 20 auctions for single raw vintage cards last week, exhibits. The total amount was $380 plus I was charged $24 dollars for shipping and insurance. I get the package yesterday I notice its a small bubble mailer with insurance, total paid $7.57. I open it up to see all 20 cards had been put in one 5 x 7 top loader and just inserted into the bubble mailer. This leaves the card nearly freefloating, corners not protected and now I have 3-4 cards with corner damage. I have emailed the seller and I am awaiting his answer.<br /><br />I am upset on many levels, one I paid $24 for shipping and insurance and the seller looks to have spent at max $8. Hell I would not have even minded paying the extra shipping if the cards had been securely send and packaged well. Two, now I have a few cards that were damaged and most that made it ok. What should I do about feedback? I will wait to see what they say but I am leaning towards leaving at least one negative as this to me was just too much.<br /><br />I also think this person is a poster here and has had items on the bst before.<br /><br />Any advice appreciated.

Archive 05-20-2008 10:41 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Todd C</b><p>I can see the extra shipping charge, but to see all of the cards in one card holder is disappointing when spending the money you did.

Archive 05-20-2008 10:44 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Mark T</b><p>you CAN NOT leave negative feedback even though you were the buyer. I left feedback yesterday (positive) and when i clicked on Leave Feedback tab a screen came up saying buyers are no longer aloud to leave negative feedback.

Archive 05-20-2008 10:46 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>That's some fuel surcharge!<br /><br />Scott,<br /><br />Sorry about your plight. Yes, I would be PO'd. Communication is the key, the Neg would be a last resort IMO. <br /><br />You have several options, Compensation for the downgrades, a full return or, return damaged ones for partial refund, the postal insurance route?.. <br /><br />Incidentally, just because someone posts to the VBC, that doesn't exclude he or she from being a sloppy seller. To the untrained observer, in the hobby boards exist a seemingly, prevalent loyalty in appearance, but in reality there's very little kinship -shh, our secret.<br /><br />Good luck with your situation. Steve F

Archive 05-20-2008 10:53 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>I am under the impression that only buyers can leave negative feedback.<br /><br />Sellers no longer can.<br /><br />For that money your seller should have sent priority mail (boxed) for 7.00 max.<br /><br />Not sure what I would do at this time, (I'd wait for the seller to reply)<br /><br />Good luck and sorry this happened to you.<br /><br /><br />Steve

Archive 05-20-2008 11:19 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Martin Neal</b><p>If the shipping was clearly stated in the listing, then I would not be upset at the cost of shipping. I always check the shipping costs and reflect it in my bid. Occasionally a seller will reduce the shipping costs for multiple items without asking them to. I would be upset at the way they were shipped. Regardless of what a seller charges for shipping, you have a expectation it will arrive undamaged.

Archive 05-20-2008 12:03 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>David Poses</b><p>I had an experience like that once- the seller did not discount shipping even though I had won 10 individual card auctions. <br /><br />After I won the auction and received the invoice, I asked if he discounts shipping for multiple auctions- he pointed out that nowhere in the auction did it state that he would discount for shipping and that I should understand that shipping and packaging takes time and money, etc. <br /><br />I understand the economics, but I was mad, as there was a $4 for each card (these were about $10 cards each). So replied to his reply saying that if he wouldn't discount shipping, etc, I would like each card mailed individually since I'm paying for it anyway. He didn't respond to that, and about a week later, the package showed up. <br /><br />The package was standard bubble package with 5 toploaders (2 cards each). Total costto ship was (i think) about $3. <br /><br />Needless to say, I was not happy, and just thinking about it now makes me mad. <br /><br />The seller is no longer on ebay.

Archive 05-20-2008 12:16 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Alan</b><p>Scott -<br /><br />If the seller is a member of this forum, then things have the potential to get ugly. Like buying a used car (which is a lemon) from a friend...

Archive 05-20-2008 12:34 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt. Joy</b><p>Thanks for all the replies. I am still waiting their reply and hoping things will be taken care of.<br /><br />I really am just baffled that someone who collects cards (the seller has a lot of expensive cards in their ebay store) could mail them the way they did. They had about zero chance to get to me undamaged, I'm guessing the person was just too busy or had someone who doesnt understand cards package and ship them. Either way, no excuse in my book.

Archive 05-20-2008 03:08 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Frank Wakefield</b><p>Well I hope this works out well. Packaging should have been better. And shipping charges less.<br /><br /><br />Realistically, if a buyer can't leave a negative, what's a buyer to do when dissatisfied with a purchase?? Must we now always use Paypal, send the items back, and force a refund? I think it probably should have been changed so a seller couldn't leave a negative, if it was to me changed for one only. After all, once a buyer has paid and sent an address, what is left for them to perform?

Archive 05-20-2008 03:49 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>Buyers can still leave negatives, Sellers can no longer.<br /><br /><br />Steve<br /><br />

Archive 05-20-2008 03:53 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Mark T</b><p>The pop up told me "buyers can no longer leave negative feedback"<br /><br />Anyone else see this when they are about to leave feedback?

Archive 05-20-2008 03:54 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Pcelli60</b><p>Yes.

Archive 05-20-2008 04:10 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Anthony S.</b><p>Buyers can still leave a negative. The pop-up is worded awkwardly, but it reads:<br /><br /><br />"Buyers, you can no longer receive negative or neutral Feedback from sellers."

Archive 05-20-2008 04:43 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>boxingcardman</b><p>Forget the charge, there is no excuse for shipping as you've described. What's so hard about a card saver for each card and a couple of slices of cardboard? <br><br>Sic Gorgiamus Allos Subjectatos Nunc

Archive 05-20-2008 04:49 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Matthew</b><p>I dont think he should charge that much. $24 shipping looks like he spend $8 in total. thats a profit of $16. Thats a total rip off to the person buying. The selling is totally robbing you with out a gun. I would hope he atleast wears a mask while he is on ebay selling. Thats my opinion. Have nice day

Archive 05-20-2008 04:58 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason</b><p>While I'm not defending the seller. Its not really 16 dollars profit. There would be costs involved in purchasing the bubble pack, top loaders, gas to the post office, etc.<br /><br />

Archive 05-20-2008 05:00 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Frank B</b><p><br /> I don't think some sellers grasp that when they gouge on shipping it's a<br />big turn-off to many. I can see leaving yourself some room for error but charging<br />two and three times what gets spent is lame. Had a guy charge $5 a card and refuse <br />to combine shipping on four cards won. Since he wouldn't bend I instructed him to<br />send one to my dad, one to my office, one to my home and one to a friend. He ignored <br />my shipping instructions and shipped them all in one package. Cost him $4 and he pockets <br />the other $16. I'd have left him a neg but he became an "unregistered user " soon after.<br /><br /><br /><br />

Archive 05-20-2008 05:03 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>jim</b><p>If it is who I think it is, I had the same shipping and handling problem. 3 cards stuffed into one bubble mailer; lucky the cards were graded or they would have been damaged also. He also wasn't very happy that I called him out on his shipping overcharge. He did change the charge but only after I pointed out to him that he was wrong in trying to charge me $12 for shipping. Funny thing was, that before I proved him wrong about the overcharge, he told me to walk away from the deal! This astute business person said I should be happy for getting the cards so cheap. If it hadn't been for my bids, he would have even made less! Needless to say, I will never bid on his items again. I will leave it to Scott to out the guy.

Archive 05-20-2008 08:27 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Alan</b><p>Someone please say WHO the seller was. The suspense is killing me.<br /><img src="http://vbbc.forumotion.com/users/17/23/61/smiles/136179.gif"><br />

Archive 05-20-2008 08:44 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Rawn Hill</b><p>This should be interesting. I love watching a train wreck.<br /><br />Rawn

Archive 05-20-2008 09:05 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>john w</b><p>Shipping properly is the responsibility of the seller. I charge either $3 or $4 for the first card plus an additional $1 for each additional card. Sometimes someone wins a dozen cards and I may or may not discount the shipping and handling depending upon value and mood - my discretion. Everything is spelled out, but the bottom line is the safe and secure delivery of the product - not price. It seems that people put a premium on the cost (hopefully clearly spelled out) as opposed to delivery competence. <br /><br />edited to add: in my diatribe, I forgot to answer the OP's question - yes, you should be mad, not at the cost, but at the improper shipping practices.<br /><br />John

Archive 05-20-2008 09:24 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Matthew</b><p>John, I dont think they are putting a price on it. How much better can a seller pack something by charging 24$ compared to a normal fee of i dont know 5$. I am sure it wont sit right what you paying 24$ for item and after it arrives you see it says 3$ on package. I dont care how good it is packed. to pay 24$ is totally nuts. Thanks Matthew

Archive 05-20-2008 09:27 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>george &quot;bulldog&quot; adams</b><p>vintage*investments is the seller. bulldog

Archive 05-20-2008 09:36 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>john w</b><p>Matthew,<br /><br />Respectfully the charge is shipping and handling - at least on the paypal notes. I feel that a company has the right to charge the customer an appropriate fee to "handle" the card. I will now get flamed beyond belief - lol. Really, if everything is spelled out in the auction descriptions, after the fact negotiating or complaning is innapropriate. Factor the cost into the bid. $24 to pack a box IS excessive, but don't bid, win, and then bitch. I usually cap the P&H cost but do not advertise because of several potential factors.<br /><br />Again, the responsibility to deliver the product safely, regardless of charge, is totally upon the seller.

Archive 05-21-2008 05:03 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>howard</b><p>You probably will get flamed by some, John, but I agree with you.

Archive 05-21-2008 05:17 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Bilko G</b><p> The shipping charge would not bother me so much, as you say you won 20 auctions and paid $24 for shipping. So really, even though the seller only paid $8, you only paid $1 dollar and change per auction, for the cards to arrive to you. Id pay that all day for shipping of cards from ebay. But, sticking ALL the cards in one top loader? C'mon, that is totally unacceptable and id be very upset as well. You would think someone selling vintage (or any cards worth more than a dollar) would know way better than this. Unless i got a substantial refund, that I was happy with, a (or numerous) negative(s) are in order, IMO.

Archive 05-21-2008 05:47 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Eric B</b><p>Cost is OK as it was agreed upon. Not taking proper consideration to deliver all cards safely is not OK. Many negatives are in order if you are not Significantly compensated. I don't mean just partial refund for 3-4 items.

Archive 05-21-2008 06:28 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>PC</b><p>No excuse for poor packaging. Especially when you pay a high shipping price.<br /><br />I once had four graded cards sent in a single bubble envelope. That's little flimsy, but ok. The real problem was the clear packing tape that the seller wrapped directly around the stack of slabs. The front of the first slab and the back of the last slab still have glue residue. <br /><br />I know, I can use a glue remover or WD40, but how hard would it have been to wrap the stack with a sheet of newspaper and then tape over that. I got the impression the guy did it on purpose, perhaps because he expected more for the cards.<br /><br />Give him a negative if he doesn't offer you something for the damage.

Archive 05-21-2008 06:45 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>leon</b><p>The packaging is the main issue to me....One time I won 8 $1100 cards from an auctioneer and they all got sent, one on top of the other, in one single top loader...no penny sleeves no nothing...One top loader with all of the cards in it......ah, the good ole days <img src="/images/happy.gif" height=14 width=14>

Archive 05-21-2008 07:45 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt. Joy</b><p>Well got a reply-<br /><br />Scott-<br /> <br />I am a very busy person and have just added help with my auctions. I will look into the matter. Let me know if you want to return the lot.<br /> <br /> <br />Jason<br /><br /><br />My reply-<br /><br />Hi thanks for the reply and looking into this. Since the majority of the lots I won are fine I am only looking for a resolution on the 4 cards damaged and the poor packaging (20 cards in one top loader and charged $24 for this) that caused this mess. Waiting to hear your reply. Thanks Scott<br />

Archive 05-21-2008 07:53 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>dan mckee</b><p>Steve is correct, I just clobbered someone yesterday with a negative and I was the buyer. I paid with paypal and had received nothing 10 days later. I called the seller and he said he shipped a few days prior. I wait another week and filed a paypal complaint. I then receive the item post marked the day after the paypal complaint was filed. I was lied to and it was a hassle to get my item = negative.

Archive 05-21-2008 08:17 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason Duncan</b><p>As the seller vintage*investments:<br><br>Scott-<br><br>I am very disappointed that you didnt contact me before starting this thread. I am a very busy person so I will make it quick. <br><br><br>1)- I CLEARLY state the shipping and handling charges in all my descriptions. It was not a big shock when you won these cards. Yes if you would have emailed me I would have given you more of a break, but I recently hired help (about 1 month ago) to run my auctions on ebay for me. <br><br>2) As far as packaging, I package things really well, check out my feedback. Now, the fact that I have someone doing it for me may and could be an issue, but I doubt the cards arrived as bad as you say they did. I will look into it. Also did you turn down insurance?<br><br><br>3) I would have been MORE than happy to refund you completely if you would have just emailed me first before posting. <br><br>It really cracks me up how ebay buyers want to complain about shipping cost when they win multiple items EVEN THOUGH THEY CLEARLY SEE THE DESCRIPTION. I charge $3+ 50 cents per additional item for shipping and hanlding because it helps offset gas, holders, mailers, hired help, etc. I never see anyone bitching when they win an item ver y cheap for 99 cents complain because it goes for 10% of book or something. You knew the terms which were reasonable. If you want to return the cards feel free even now, but please email me before starting a thread. I could start many threads on bad buyers but I like to take care of the issue myself like a big person. <br><br><br>Oh and yes I buy as well. I also pay higher shipping rates than I charge, but before I bid on an item, I READ and do the math on the shipping and figure it in my bid. Maybe this is a method you can try and have great success with! Let me know your intentions with this package. I would gladly receive it back.<br><br>Jason<br>816-294-9847<br>

Archive 05-21-2008 08:29 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>Jason, In Scott's defense the Buyer never outed you -it was that annoying little ankle biter. <br /><br />Hope it works out for you Scott. Steve F

Archive 05-21-2008 08:31 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>dan mckee</b><p>I sell as well Jason as darby-s and I would never charge $24 for a bubble mailer no matter what is in it. I don't charge extra per each additional item and never really understood that. I do add extra if the weight increases from multiple items and if it gets heavy enough, I will ship it in a priority box. Priority is great for heavy stuff. As you stated, you clearly posted your terms and as a buyer myself, I would have read them and either figured your shipping into my bids or not bid. I think you did well to stop by and give your input. You have won my vote as a good Joe! Dan.

Archive 05-21-2008 08:32 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Chris_Long _Mgmt</b><p>There are a few new undocumented rules going into effect on ebay as well as the ones you have all noticed already recently implemented. <br /><br />The last poster who mentioned leaving a negative after communicating with the seller on many levels is completely warranted and within his rights. On the other hand, a buyer who simply leaves a negative for a seller because he was upset over shipping and never communicated those facts to the seller or gave them an opportunity to resolve the issue might see some "scolding" from ebay over that action. <br /><br />In addition, there is now (or will arrive very shortly) a "cooling off" period before leaving a POWER SELLER a negative. A message will be indicated also prior to the negative that instructs you to be sure you communicated with the seller in attempts to resolve the situation instead of just being in a bad mood that day and BAM he gets it where you think he deserves it. The warning message will be the catalyst for ebay to go back and remove the negative you left them if in fact you DID NOT exhaust all your options before leaving the negative, specifically for Power Sellers, since their satisfaction rating is now part of their financial model for paying fees and staying in the PS program.<br /><br />Simply asking the seller what their shipping policy was and asking for a brief explanation of how the cards would be shipped and packed would have also led to a better understanding of the upcoming transaction for you. Communication is the key! If you don’t get a response from them, you can always bid on a single item, request their user info, give them a call and ask in person. This method is not the “devil” and is encouraged by ebaY as well as top level sellers. When calling a seller be sure to be kind and maybe say something like “Hi, I am one of the bidders of you ebaY items and had a few more questions about your items”. Please don’t do something like block your incoming number, refuse to give your name and be rude, that is why some buyers just shouldn’t call.<br /><br />Good luck and try and give the sellers an option to resolve the problem prior to leaving a negative feedback…or low DSRs for that matter. They seem to be even more important now than the negatives. ebaY is sneaky<br /><br /><br />

Archive 05-21-2008 08:45 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>dan mckee</b><p>I don't know about this Chris: "Simply asking the seller what their shipping policy was and asking for a brief explanation of how the cards would be shipped and packed" As a buyer, I shouldn't have to ask every seller of every item I win of how they are going to package it. Dan.

Archive 05-21-2008 08:51 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Fudd</b><p>anonymous post......you need to put your name out here to post like this, Fudd.....Nothing personal against you but it's the rule....<br /><br />Brian M- you are correct..... (leon)

Archive 05-21-2008 09:49 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>shammus</b><p>Fudd,<br /><br />Fair warning, you need to have your name and email address next to each post you make on a controversial topic such as this one. Nothing personal but we don't allow anonymous posts in any thread that is of a controversial or confrontational nature.<br /><br />Another thing, watch the name calling. We don't allow personal attacks here either.<br /><br />Brian

Archive 05-21-2008 10:09 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt. Joy</b><p>OK Jason, thanks for posting.<br /><br />To clear up a few things.<br /><br />One I did send you an ebay message before posting here, I waited half a day then made the post.<br /><br />Two as I stated above I paid your shipping fee and while I think its very expensive for 24 raw cards, I would have been fine with the price if each card would had been say in a card saver IV and shipped securely in a box. I normally dont contact a buyer for a special discount on shipping, I usually expect to see it on the invoice when I purchase multiple items. I also sell and I always give my buyers a discount on the invoice, I dont make them send me a message. Im busy, your busy, why have to create extra work?<br /><br />Three, As I said i got 20 cards and 4 are damaged (corners bent) so you think they didnt show up that bad??? I felt lucky that only that few were damaged. I could have easily said the whole lot was messed up but I didnt. Come on, 20 raw exhibits in one 5x9 bubble wrap and all the cards in one 4 x 6 top loader. Also my invoice was marked Insurance included so I did pay for it. Granted, the cards were damaged because of the negeliance of the person packaging them not the post office. Sounds like you need to sit down with your help and show them how to properly package and send cards because all of this could have been avoided.<br /><br />You state- "but before I bid on an item, I READ and do the math on the shipping and figure it in my bid. Maybe this is a method you can try and have great success with!" I did READ your auction and did figure on the shipping cost, I paid that cost and expected to recieved my cards in the condition they were auctioned in, that didnt happen so please dont say this is somehow my fault.<br /><br />Oh and as someone stated I didnt out you.

Archive 05-21-2008 11:09 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>leon</b><p>Do you really think half a day is long enough for a response before you post a thread, seriously?

Archive 05-21-2008 12:51 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt. Joy</b><p>Your probably right Leon, more time for a reply would have been warranted but my first post was more to see if my thinking was wrong in being upset, get ideas from the board on what I should do and to vent a little, I also said I was still waiting to hear from the seller and was not taking any action till then. Then later the seller claimed I made my post without contacting him first which was not true.

Archive 05-21-2008 01:51 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason</b><p>Scott-<br><br><br>I cannot figure out why how this makes sense. So help me. You say that 20 of the 24 were ok as advertised but you say 4 were creased. You also claim I sent these all in one toploader and that they were damaged by the sender, not the PO. I am not contesting how they were sent, however. Now your claim would make more sense if in fact ALL cards were damaged and not just 4 out of 24. This is what I have a problem with believing your story. I still in fact would be willing to refund you completely on the lot if this helps. Just think about what you are claiming before posting me out in a forum as a bad seller. I have done numerous transactions with folks on this forum and never had any issues. Just ask around. Next time contact me and give me a reasonable amount of time. Again I am extremely busy so it may take a few days.<br><br><br>Thanks<br>Jason<br>

Archive 05-21-2008 01:53 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Dan Bretta</b><p>I'm still trying to figure out how it's even possible to cram 24 exhibits in to one 5 x 7 toploader.

Archive 05-21-2008 02:01 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>leon</b><p>They folded 4 of them in half <img src="/images/happy.gif" height=14 width=14>

Archive 05-21-2008 02:45 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt. Joy</b><p>I won 20 cards, of those 4 were damaged. The top two cards, one near the middle that came loose and the bottom card. The 4 cards had corner damage, not creases. The reason they had the corner damage was they were pressed in one top loader and they were way to thick to fit putting too much pressure on the corners, thats why they had damage. These were exmt-nm cards so corner damage makes a big difference. If the cards had been all creased and badly damaged and the bubble mailer was in bad shape then I would agree that the damage was done by the Post Office. That was not the case, the bubble mailer showed up looking full with normal wear, nothing that would have lead me to believe the cards inside were damaged.<br /><br /><br />If you still dont understand how they could be damaged then I will try and post pictures so you can see.<br /><br /><br />As far as refunds, if this had been one auction/lot, then returning it would be my choice. This was 20 auctions and 16 of the auctions showed up fine. So I am only looking for a resolution on the 4 auctions that were damaged and the shoddy packaging, prefer to send the 4 back to you but open to any idea. I will get back with you on the exact 4 auctions tonight (the cards are at my home).<br />

Archive 05-21-2008 03:18 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p> None of this surprises me.<br /><br /><br />Steve<br /><br /><br />

Archive 05-21-2008 03:36 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>george &quot;bulldog&quot; adams</b><p>hey steve winpitcher did you buy goji juice from this kid. bulldog

Archive 05-21-2008 03:45 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>It really cracks me up how ebay buyers want to complain about shipping cost when they win multiple items EVEN THOUGH THEY CLEARLY SEE THE DESCRIPTION.<br /><br /><br /><br />What cracks me up is how you are attempting to blame the buyer. He wasn't complaining about the cost, he <br />was complaining about the service provided for said cost. Also, he didn't out you Bulldog did, lastly <br />he did pay for insurance (why that even matters) is beyond me. <br /><br />What cracks me up is sellers that blame employees when something goes wrong instead of just accepting responcibility.<br /><br /> <br />Steve<br /><br /><br />Edited to add: Na Bull he did though try to push it on me.<br /><br />oh yeah that and a free T 206 card.<br /><br /><br /><br /><br /><br />

Archive 05-21-2008 06:06 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Anonymous</b><p>Ok, this post broke a couple rules so I'm striking it. No personal attacks allowed and you need to put both your name and Email address next to your posts. Nothing personal, but I did warn everyone up above. If you have an experience that relates to this thread, great, please feel free to share it but please do so in a constructive manner.<br /><br />Thx,<br />Brian

Archive 05-21-2008 06:24 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Ted Sherman</b><p>Sorry Bri<br /><br /><br />Does not surprise me in the least form Jason, BTW how much do you spend on "hired help"..lol what a joker! check the PSA forums to se what he did to me! Sold my card to someone OFF ebay for more money, then promised me a t205 for my troubles IF I left him a positive! I left a positive and he NEGGED ME!!! What a loser move!!! He alos promised everyone on the boards a free t206, but we knew he was lying. <br /><br /> The NEW ebay rules are SPECIFICALLY made for sellers like vintage*investments, feedback hostage, poor shipping, etc all will be noted for no fear of retaliary negatives! I bet this is one of his first transactions with the new rules and he is SCARED!! I would neg him, he MORE than deserves it. BTW search the legendary thread on the PSA boards!

Archive 05-21-2008 09:14 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Anonymous</b><p>Negative feedback CAN BE left for a SELLER - there has been no change to the rule for this type of feedback.<br /><br />Negative feedback will have a small waiting period when leaving NEGATIVE for a Power Seller to ensure communication is made prior to any negative.<br /><br />Negative or Neutral feedback CANNOT be left for a BUYER.

Archive 05-21-2008 10:28 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason</b><p>Steve-<br> <br>You and bulldog are both noobs that have nothing positive to contribute to this forum. Go back to your PSA board and trolling ways. Your presence here has done nothing but taint a perfectly good vintage forum. <br> <br>Leon-<br> <br>Please shut this one down before it gets out of hand and infested with CU Forum trolls.<br> <br><br>Jason

Archive 05-21-2008 10:32 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>leon</b><p>As always I am very slow to step in where all posters are known. That being said if "Ted" doesn't email me he will be banned and his posts deleted, per the forum rules.....and nothing personal...I don't really want to get into this fray.....just trying to keep anonymity out of this thread.....regards

Archive 05-21-2008 10:33 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>josh</b><p>The last thing you want is the immaturity of the CU board over here. The net54 is top notch and it doesn't need to be infested with the CU members starting trouble.

Archive 05-21-2008 10:48 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason</b><p>Josh-<br><br>Well said. This is a topnotch forum and we can see the beginnings of parasites like these leaching into here. I welcome those who come and share but not stir trouble. Leon does a great job moderating and I am sure he will weed them out. <br><br>Going back to the original reason for the post, I came on and gave my response and will make it right with Scott however he chooses. I thought that was enough said.<br><br><br>Jason

Archive 05-21-2008 10:53 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>leon</b><p>All you can do (and have done)is offer to make it right....Any bashing after that will look bad on the person doing it..Stick to the high road and scr** the other stuff..nuff said..

Archive 05-22-2008 12:47 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Mark</b><p>The fact that Scott had to explain the situation (and resulting damage) time and again is rather disturbing. This was a no-brainer, in which the seller should have apologized, and immediately asked the buyer how he could make it right. There is no question that compensation was due as a result of the ridiculously inferior packaging. I cannot believe the seller would even question that 4 of the cards were damaged, given the packaging method. <br /><br />And once the "additional help" was hired, what type of training took place, pertaining to how to package/protect extremely valuable pieces of cardboard? Not that training should even be necessary... shouldn't this be something a complete novice would instinctively know to do (especially given the price paid?)<br /><br />I would have been extremely irritated if this happened to me, and I think Scott showed tremendous restraint by not "outing" the seller.

Archive 05-22-2008 06:31 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>Jason maybe you should act like a top notch seller.<br /><br />Steve

Archive 05-22-2008 07:02 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>leon</b><p>I do want to say a few quick things since I had already chimed in with view or two. NO doubt it was a deplorable job of shipping and Jason needs to have a talk with his person(s) doing the shipping. Kudo's to Scott M. for not outing the seller....it was Bulldog that did that....IN the end the seller, Jason, offered to do the right thing....regardless of how we got there...we did. <br /><br />Steve "Winpitcher".....get off Jason's arse.....move on to more positive contributions you have been known to do.....lets get some positive vibes going again on this board....pretty please...I really don't see the need for this parting jab you made....and I am not going to argue about it or ban you blah blah blah....it's just some requests.....take care

Archive 05-22-2008 07:06 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Matt</b><p>I would suggest we try and avoid sarcasm on this board moving forward as it seems to only serve to antagonize.

Archive 05-22-2008 07:38 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>dan mckee</b><p>Matt if I can't be sarcastic, I guess I will have to move on. Sorry, I liked being back. Dan.

Archive 05-22-2008 08:02 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Rick McQuillan</b><p>I have to add my two cents. Jason, I just bought a lot of 7 33 Goudeys from you. The shipping was six bucks. I have no problem with the shipping charges and your service was excellent. I am very happy with the cards, but all 7 of the Goudeys were stuffed into one flimsey CardSaver and the Cardsaver was put in a bubble mailer with no other protection.<br /><br />I also bought a lot of 23 cards from you. The shipping was $14, which I thought was high, but I knew from your description what the charges would be so I have no problem with the shipping charges. Again, your service was excellent and the cards were great, but the cards were stuffed into 3 CardSavers and put in a cheap bubble mailer. <br /><br />I would like to buy from you again because I feel that you are a good seller and you offer some great products, but I would feel more comfortable if you would take a little more care with the shipping.<br /><br />Thanks,<br /><br />Rick<br /><br />

Archive 05-22-2008 08:13 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>A little advice. If a person is going to charge 7 or more dollars for shipping<br />why not use USPS priority mail? BOXES are free. For 8.95 you can send pounds of stuff.<br /><br />I ship 1st class mail too at times but even then I make sure that the item is well protected.<br /><br />On items over 100.00 I use priority mail.<br /><br />Steve

Archive 05-22-2008 08:48 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason Duncan</b><p>Hey guys. I have handled the shipping issue. I agree it was not up to par of what I do personally so it has been dealt with. I purchased thousands of toploads from hotflips for a reason and that was to be used. Look for even better service in the future.<br><br><br>Jason

Archive 05-22-2008 08:49 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason Duncan</b><p>Also when I personally ship items, I will even insure stuff over $100 usually even if they do not pay, especially if it is multiple items at 50 cents per. I suppose if you expect top notch service, then you must do it yourself.<br><br>Jason

Archive 05-22-2008 08:54 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt Joy</b><p>Glad to hear Jason, card savers and good packaging would have saved you a lot of time and trouble.<br /><br />I will be sending you an ebay message with the 4 cards damaged and I will await your answer.<br /><br />BTW here are two pics of how I recieved the cards, pretty easy to see how corners were damaged-<br /><br /><br /><img src="http://www.network54.com/Realm/tmp/1211542283.JPG"> <img src="http://www.network54.com/Realm/tmp/1211542315.JPG"> <br /><br />(edited scan size and addresses out....as safety precuation-leon)

Archive 05-22-2008 09:11 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Hagar Henderson</b><p>I have no problems with a seller charging top dollar for shipping and handling as long as they provide top notch service. The cost should be clearly stated in the auction listing. If it wasn't listed, I would not bid. However, if a seller is going to charge top dollar for S&H, they need to provide high class packaging. An order of over 20 cards needs to be sent in a box, not an envelope regardless of how much padding is in the envelope. The cards should also be placed in their own individual holder like a card saver or top loader. As somebody else mentioned, you can pay a flat fee of $9.00 or so for a priority mail box that will ship anything that fits in the box <br /><br />Sellers should not try to make a profit from shipping charges. You should be making your money from selling the cards, not mailing the cards.<br /><br />In all fairness, the seller seems to have offered a refund. Since the mistake can't be undone, the only thing the seller can do is to compensate the customer for the poor shipping and try to avoid the same mistake in the future. I'm still trying to picture how 24 cards could be fit into a single top loader. I hope you guys reach an amicable resolution.

Archive 05-22-2008 09:29 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Dave F</b><p><br />Scott-<br /><br />You may want to edit or block out your address in that pic...never know with the idiots around here.<br /><br /><br />Dave

Archive 05-22-2008 09:30 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Hagar Henderson</b><p>Great! In the time it took me to write my post, the buyer and seller seem to have resolved the issue. <br /><br />To whoever outed the seller, I would suggest in the future to allow the two parties involved to work things out first. On the few bad transactions I've had when buying on E-bay, I have always contacted the seller and allowed them ample time to make things right. I've only had one transaction out of about 300 transactions where the seller failed to make things right.

Archive 05-22-2008 10:38 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Scott Mt Joy</b><p>Thanks Dave It's a work address thats gets a good amount of mail so not too worried but thanks for the heads up.

Archive 05-23-2008 05:57 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>I see the top loader is not the rigid type and that is how all 24 cards were <br /><br />able to fit inside.<br /><br /><br />Steve

Archive 05-23-2008 06:11 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason Duncan</b><p>Scott-<br><br><br>No need to post pictures. I took care of the issue and will compensate you like I promised before.<br><br><br>Jason

Archive 05-23-2008 06:24 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Dave F</b><p><br />Jason-<br /><br />It is probably a little late to have the pictures posted. However, I do think they should have been after you called Scott out on the fact you didn't believe his claim only a few cards were damaged. I do applaud you for handling the situation, but in hindsight it probably could have been handled a little bit cleaner. I'm by no means trying to rub salt in a wound, but damage was certainly done. But like everything else I'm sure this will fall down the pages and be forgotten.

Archive 05-30-2008 06:16 PM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason Duncan</b><p>Scott-<br><br>I refund you fully for the 4 cards you moaned about and you neg me? You even told me you would return them and you never sent them! I mailed out a refund for FULL price + shipping immediately! You neg me anyway! Well enjoy what is coming back to you! Thanks alot for blackmailing me into a refund and keeping what you said you would return. Another reason to not believe your story.<br><br>Jason

Archive 05-31-2008 04:19 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Steve</b><p>Something doesn't add up, Jason claims Scott did not return the 4 damaged cards while Scott<br />claims he did. <br /><br /><br />Or is this a situation where the items are en route?<br /><br /><br />Steve

Archive 05-31-2008 07:36 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason Duncan</b><p>I am sure these are in route now after the post. Scott, you were unreasonable. I really was planning to take the high road and no neg you if you would have sent the cards without issue. Just proof now that you felt guilty and cancelled my payment because you thought it was going to be reciprocated. Think about it, If I would have negged you on a transaction that you followed through on I would have looked like the arse. Well now you will get what is coming. As far as 5 people having problems: THe first 3 negs were from Jim who was completely wrong as everyone who read his post could see and the second neg was from some unreaonable idiot who sells makeup that told me on the phone he messed up. Third is you who wanted to make a statement even after I more than made up for the problems you had. Well, Take care and enjoy selling with marks as I have had to do this past week.<br><br><br>Jason<br>816-294-9847<br>(call anytime)

Archive 05-31-2008 07:40 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Mark</b><p>I don't think the seller can reciprocate/Neg the buyer, under Ebay's new rules... Would be good to hear back from Scott, regarding this "interesting" twist. <br /><br />Some good drama in this thread, if nothing else...

Archive 05-31-2008 07:47 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>Jason Duncan</b><p>Mark-<br><br>I am the seller. Once I refunded his money + more than half the shipping he agreed to pay when he bid ON HIS TERMS through paypal, he then still negs me even after I never got back the 4 cards that were supposedly damaged. As I was searching eBay I found two cards he had that I needed and I thought I will hit the BIN and get those from him. Even though I paid strong for them, I figured it would make him sweat considering he negged me. Anyway I needed those two cards and paypaled him right away. Well, asuming the worst he cancelled my payment. If he would have sold them to me there would have been no issues because I would have stooped to his level if I would have in fact negged him. Well, he just proved my point in what I thought would happen and decided not to sell me the cards by cancelling my payment. Well now I guess what went around will come around. Ebay has created some feedback monsters as well as some &quot;internet tough guys&quot; with their new system. Well, I suppose we are soon to see the end of perfect feedback for sellers.<br><br><br>Jason

Archive 05-31-2008 11:12 AM

Am I wrong to be mad? Ebay
 
Posted By: <b>DR</b><p>Jason, Please contact me about the promised refund and purchase you made from my eBay store before I post the sordid details. Have you received the multiple emails and eBay invoices or to busy Net54 posting? I'm unimpressed.


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