Sgc grading on site at the national
 

Has anyone heard if SGC will be grading on site this year at the National ?

I’m holding out hope :-)

I am hoping they or PSA will - if not, just may not make the trip

I have heard they are both not doing onsite anything - maybe that will change

Jimmy

since PSA did on site last year, it would be strange for them not to this year. SGC did not last year.

I won't be making the Nationals, because it seems to be an East Coast event. The last one I went to was in Anaheim years ago and my daughter and I had a blast.

PSA is doing on-site grading at the Long Beach expo at the end of June. $150 a pop, so I would think the value has got to be there to make it worth it.

If they don’t, I think it is a missed opportunity. Why would a major grading company not be and not grading at the biggest card show if the year? :confused:

Too costly


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Sounds fun, get your pre-war "A" grade same day instead of 30 days later.

Good one, Phil.

Ben

"I love baseball history backstory; especially when it involves cards."

Sadly the A's are not limited to just pre-war...yeah not for me right now.

Any one have any updates on SGC grading on-site at the national ?

They do not grade on site in long beach. They take them back to the office and grade them. It’s just down the road. Not close to the same logistics as moving a machine across the country along with staff. Not saying they won’t grade at national just pointing out long beach is not technically graded on site.

Less than a month to go until the National. We are hearing reports of SGC grading at record speeds....what’s the word for them grading On-Site at the National this year??? Anyone heard on new news ?

Hope they're not blowing it off again.

With three weeks to go before the National, you would think they would know what they are going to do. Wondering what the big secret is ? Unfortunately, they don't have time to respond to any phone calls or messages.

Regards, Paul

Looks like PSA announced plans July 12 last year.

PSA or at least one of their higher ups announced on Twitter a week or so ago that they will be doing on site grading (which they did last year) and accepting drop off submissions as well to take back for grading (which they did not do last year).

They have not announced prices etc yet.

Updated with link
https://twitter.com/natsturner/statu...D4H-JRDIw&s=19

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According to the NSCC website, SGC has a 20 X 40 ft. Corporate Booth at the National in Atlantic City. Are they there to grade on-site or is this booth just for chit-chat and promotion ? Does anybody know ? Regards, Paul

For a company who prides themselves on being there for the collector they have done a shit job of letting anyone know what their intentions are. I would have thought that lead cheerleader Peter Steinberg would have made an announcement by now. Will be a game time decision I think. That is just the way this company is running right now.

Can just hear the video now...

Guys I know you have all been wanting to know what SGC's plans are for the National and because the show is weeks away I think this is the perfect time to let you all know what our intentions are. We are overwhelmed by all of your support of SGC these last couple of years. Without you guys we would not be here. We want to show you that we are listening so guys we have great news for you. Because you want us there grading on site we have listened and we will be in AC to grade on site. You are the reason SGC is thriving right now and this is the least we can do for all of your support.

That would be nice if a video like that came out, sadly I think SGC is going to pass on grading on site at the National. They don’t want to put the money out for it.

Has anyone contacted SGC to see what their National plans are?

They will not answer this question.

For a company that prides themself on customer service. They don't receive phone calls, they don't allow submissions to be dropped off or picked up at their office on Boca and I've never seen them respond to any social media post comment. I would be very surprised if they announce on site grading at the National.

weak
 

CSG im telling ya

Certified Collectibles Group (CCG) announced the promotion of Andy Broome to Vice President of CSG.

Basically you’ll get a T-Shirt, Hat, and stickers ….I know lame but unfortunately it is what it is.

Everything holdered as authentic...you guess the grade!

Like 7 years ago I put in an online sub, and 10 minutes later someone that I thought was the owner called me to walk me through the process. Times have changed, I guess. I'm just glad to be here.

Seems they are grading so fast right now (which is the primary criteria of their supporters) that they may have forgotten they are the only one of the top 4 to not only announce National plans but they might be the only one who will not be showing for onsite grading. Both concepts are very confusing to me, at least.

still quicker......
 

You can send to SGC and get your cards graded faster than _ _ _ at the National on site. Type in any 3 letters you want. All for $30 each.

lol

Fast is awesome and their holder makes 1s look amazing. Consistently accurate grading matters more and the capitalist in me prefers cards in the holder which yields me the most money/value should I need to exit.

Presently there is only one company who checks both of those boxes based on my experience. Just as PSA supporters have to adapt to waiting, SGC supporters have to adapt for a lower ROI.

I am blown away that it is a week from the National and we still have no clue if/what SGC is doing at the National. That speaks volumes to me.

Where oh where is the SGC National on-site announcement ? Yes, you can ship cards to them for $30 per, but when you have irreplaceable cards that you cannot afford to lose in transport, I prefer to hand them to SGC at the National for on-site turn around. Yes, it is more expensive but I am happy to pay the freight for piece of mind. I have done this for many years until very recently.

SGC just announces National plans. No on-site encapsulation, but pre-grading available at $25 per card. Of course, drop off service is also allowed.

Curious as to why they waited so long to announce.

Pre Grading ? Come on? That’s so Beckett, dang. Oh well to bad maybe next year, ha yeah right. Sadly it seems, The boat has left the pier on SGC doing any I grading on site.

Do you gave a link to this Information?

What is pre-grading?

Here is their "big" announcement
https://www.instagram.com/tv/CgR4yhE..._web_copy_link

I had to LMAO when he said "pretty much". So it is basically the same joke of a pre grade Beckett has. They will charge you but the pre grade can change when they grade it for real.:(

Thanks

How great was that? "...pretty much count on the fact the grade is gonna stick." Peter has such an incredible future in politics. Peter can deliver horrible news and make you think you just got great news.

It appears this company has a niche and business model it's comfortable with and isn't looking to aggressively expand beyond it. People looking for it to do so are going to be disappointed. People who like it as is will continue to like it.

$25 for a raw grade review when the complete slabbed turnaround is $30 couple Just makes no sense.
Really the only reason I would use it personally is if I had cards that I were questioning authenticity on.. and I have none.

I could be wrong, Peter made it sound to me that the $25 fee is for any and all cards no matter the value.

$2500 Max value.
40% off when you decide to get a pre grade encapsulated.
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As I posted...that Peter can deliver horrible news to you and you will end up thanking him profusely as you complete your communication with him. Standing O for Mr. Steinberg. He should be listed as an Asset on SGC's balance sheet.

so $25 to pre grade and $18 to encapsulate. Why would you spend $43 instead of $30?

SGC is sorely in need of someone who knows how to market their product.

I will submit a few

Shhh!!!! Peter went to a great deal to tell all us all what an incredible opportunity it is. Now you just ruined it by injecting common sense.

You don’t. People who aren’t good and determining for themselves what the condition of a card is will use this service at the National with SGC, then immediately turn around and submit the card to PSA! LOL

Sgc
 

Johhny360- then wait 6 months for cards that stand a decent chance of
being wrongly graded? Gotta finish the thought, don't we? Trent King

PS- you know, that may not be a bad strategy after all. Submit to PSA so
that, when they finally return the submission, the cards have become "vintage"
in the interim. So THAT is the logic, that's the long play. Ingenious!

SGC new policies
 

The fact is that SGC does not even allow phone calls unless you are privileged to have their private numbers yet currently still has huge amount of demand, so I guess they think they know what they are doing.

I no longer submit anymore with such a blatant disregard for customers to either company unless its thru an auction house, they get better service, its time the complainers do the same.

They probably only have one machine to encapsulate and don’t want to transport it.
I don’t understand why the don’t have a phone number for customer service.


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This is 100% spot on for both PSA and SGC.

People for the most part don't care about customer service, they just want the flip and slabs. It's ironic because back in the day SGC used to have outstanding customer service over the phone, in my limited experience. And not all that long ago when I submitted some relatively obscure nonsports cards, Matt Clark could not have been better to deal with.

Matt was GREAT at SCG, which is probably a large part of the reason he is at REA now.

They've set the bar so low, anyone can trip over it

Matt was awesome at SGC. He has been gone for a few years. He helped me with my last sub to them and was gone by the time the cards come back.

Matt was great at SGC….He is Currently Great Working for REA.

If you don't like the pre-grade, which you probably won't, you still have a raw card and save $5 + shipping both ways. Quite a deal!!!

You could be the next Peter over at SGC!!!!!

I finally caved and watched the Instagram video. "You can pretty much count on the grade being the same as your pre-grade." 🤔

Friend experience with Matt was far from stellar. Wasnt he a " legacy" hire due to his dad's influence in the hobby? I literally cant believe people would say he was great based on this ones person's experience. I know of it because I recommended REA and held their hand through the whole ordeal, including when I told them pull the set as it was only graded as authentic.

He sent in consignors signed set to get graded, and "forgot " to have it dual graded. It came back as only authentic and had to be resubmitted.

We all make mistakes, did he make it right? There were times things didn't go according to plan when he was at SGC, but he would stop at nothing to make things right. Perfection is great, but I'll take someone who fixes their mistakes any day of the week.

RE: current thread
 

Just to clarify- Matt when he was with SGC was NOT a legacy hire, he was hired and trained by Dave,Scott & Co., and he earned his reputation on his own merit as a hard working and very capable customer sales technician. He acquired extensive knowledge is a short period of time, enough to move onto REA where he now excels. SGC moved to Florida, and it may have been a personal choice but both REA & SGC were great companies, and REA still is in all aspects of customer service.

I wish SGC would reinstate their customer service number 1-800-GOSGC but that unfortunately is their new business model and luckily they have excelled due to the huge modern climate bump which is now starting to lose steam.
They (SGC) still have great holders and quality graders but that little loss of customer friendliness is really missing and its sad. They are still very important to the industry.

That can’t be further from the truth. PSA has risen as a Phoenix from the Pandemic and SGC better invest in a customer service phone number and show up. I’ve been grading cards with SGC for probably 23 years and PSA for 20.
If PSA’s CEO can respond to Twitter at 6:19am and have one of his IT staff tell me when an issue is fixed late later that day, while I can’t get Peter to return an email about the re-holdering older cards where the flips printing is fading something is rotten in Denmark.


https://uploads.tapatalk-cdn.com/202...1ee97787d6.jpg
Here’s a coupon 1 free grade for every 20 cards that was issued over 20 years ago
https://uploads.tapatalk-cdn.com/202...06ad352b88.jpg


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I ended up with the blow back for recommending REA. No good deed

Huh? What I wrote can't be further from the truth but what I wrote was a reply agreeing with someone's observation's, which I identified with and your reply to me had nothing to do with my sentiment. :confused:

Either way, MY opinion is based on MY experience. Your opinion is based on your experience. Ya see how that works? This is not about truth.

Okay. You correct you are entitled to your opinion. Let me restate what I said, My opinion and experience is that it’s not 100% “spot on” that PSA is only focused on customer service for auction houses and have received both email and voice communications from their Chief of Staff and Set Registry Manager based on separate inquiries. Also, their CEO responded with a direct message on Twitter to an issue I flagged on their site after an upgrade.

Just to be clear i only send in a few hundred cards (<300) per year and don’t believe that warrants any special treatment. I’ve just been a loyal customer to both, but am extremely disappointed with SGC’s unresponsiveness.

I can understand how perhaps SGC does not consider it cost effective to encapsulate cards at the National and have to shut down their Boca operation for a week. I would consider it a major improvement if they would just answer the telephone or my email messages. I don't think that is too much to ask. Regards, Paul

That is terrific that your experiences with PSA have been positive with regards to resolving issues. I think most would feel otherwise. It is a fairly large company and as large companies go, great customer service is not something they typically do well. If they are doing a better job for you than SGC is, in that department, I am not shocked. SGC has been a larger company for a much shorter period of time. Not defending them but it might be part of the equation.

Either way, when I pay for their services I am know I am only paying for grading which I expect to be done right. If it can be done timely, terrific but I would not expect either of them to address issues promptly.

I am in the Carl camp. PSA over SGC right now. Does that make it a majority on THIS site? Heck no.