PSA complete through dates stalled
 

I sent some (modern) cards to PSA on 3/3/21. They acknowledged receipt on 3/17/21 and entered them into the system on 4/26/21. I've been checking the complete through dates to guess when I'd get the cards back (9 months? 10 months? A year?...), but every time I checked in the past few weeks it says 3/4/21 is the complete through date for value modern. I see also they announced at that time that they were replacing complete through dates with estimated turnaround times but only for economy or higher.

Does anyone know what's happening with all the modern cards that were submitted last March and April? Or, more to the point, how many more weeks it's likely to be before I get my cards back?

Zero idea. For a frame of reference, I have TWO ordered that were logged in on May 9th, 2021. One was ticket stubs (went to assembly a couple of days ago), and the other is swinging 60's, (which is still in grading).

PSA backlog
 

Me too. I have 3 orders that were received by PSA in March 2021 and logged in 5/6/21. All in "grading" status for at least a month now. Hard to believe it has been over 14 months now. I've suspected that their new $50 grading special and their Ebay deal would stall the order submissions. Others are "cutting the line" ahead of me I'm sure.

They did recently stop giving monthly percentages, which were helpful as you’d see a date like “June1”, but “75% of June complete”.

My submissions. One of the Economy submissions was shipped while an earlier one is still sitting in assembly.

2021 Bulk Value Vintage (200 cards)
Arrived:
2/22/21
Entered: 4/14/21
in Grading

Bulk 60s (103 cards)
Arrived: 3/10/21
Entered: 4/21/21
in Grading

2022 Economy submissions
Arrived: 3/10/22
Entered: 3/11/22
Shipped: 4/25/22

Arrived: 3/24/22
Entered: 3/29/22
in Assembly

Arrived: 4/6/22
Entered: 4/8/22
Shipped: 6/1/22

Arrived: 4/18/22
Entered: 4/21/22
in Assembly

Arrived: 5/2/22
Entered: 5/5/22
in Grading

Arrived: 5/6/22
Entered: 5/10/22
in Grading

Arrived: 5/11/22
Entered: 5/13/22
in Grading

We have 8 submissions at or over a year old.

My Value Modern submission that arrived at PSA on 2/8/21 and was entered on 4/3/21 shipped back to me on 4/29/22.

I have a Value Vintage submission that arrived at PSA on 3/11/21 and was entered on 4/22/21 is still in grading. I hope it moves to assembly any day now.

Why does your comment make me think you and your wife have a large family...

Don’t worry, the cards being sent to them from every EBay order over $250 won’t slow them down at all.

Update: In the 28 days since I started this thread, PSA's complete through dates for the "value modern" category have moved ahead from 3/4/21 to 3/7/21, and my cards have moved one step forward from grading to assembly. It looks like they might get them back to me by July 16th, which will mark exactly 500 days since I sent the cards in.

I suggest to Scott that he stop doing that thing that would cause him to have such a large family of little submissions.

Brian

I have a large Value Submission (137cards) that I mailed 16.5 months ago still in Grading.

Psa sgc
 

I just received an SGC order back - took 9 days from door to door. PSA gaining on them though, I have 2 orders left just reaching the 17th month tomorrow.

I just wanna to know when they pop. :DKeep us posted. You knew it would be 2 years, what's the problem?

POPOPOPOPOPOPOPOPOPPPp

Way TOO LONG
 

I have 1 order (250 cards) Value Modern Received 3/16/21. Entered 4/30/21 Made it to QCheck1 Today! 2nd order 25 card value vintage, received same day 3/16/21 entered 1 day earlier 4/29/21 and still in grading! 425/426 days! There are cards in these orders if they do not 10 and they will not, are worth less than the $20 submission fee as the market for such cards has gone bye bye, like my cards. Jeff W

578. Slabdication
When the anger over ridiculously long delays, coupled with the grading company’s poor attitude towards its own customers, grows so intense that you swear you will never spend another dime sending cards their way.

See also: The Vainglory of their Times - the smugness of PSA not giving a rat’s ass about the pathetic length of time it takes for them to grade and return the cards of loyal customers.

PSA Order back?!?!
 

I just received my 250 card order back after 16 months. Just as background info I have been in the business since 1978! I think I can grade cards pretty well as I have a return rate in my auctions of less than 1% and ebay is about the same. I have opened about 1/2 the order and that is all it took to stop and rant. Their grading is PATHETIC at best. I have cards in this order that are plastic cards. Would literally need to be put in a fire or rolled under a car to be damaged and they received 5's and 6's. A slew of modern centered cards did not receive anything but 8's with a single 9. 7 cards deemed minsizeQ (Another money grab by PSA). Cannot wait to open the other half. Jeff W

Dang Jeff!! Sorry to hear this!! It's definitely a different world now-a-days.

Now on (I believe) their 10th day of "assembly," my cards will apparently not get back to me within the first 500 days.

I have had a ticket stub sub sit in "assembly" for two months now.

Money grab ? They don’t freaking charge you on minimum size. If you are going to bitch at least be factually accurate ffs. Frankly I think they’ve been pretty good lately.

PSA can not grade
 

To get the fact right THEY SIMPLY HAVE TOO MANY CHEFS IN THE KITCHEN. They have no clue. I have spoken to numerous, "Major graders, Auction Houses" and most if not all agree right no the grading is suspect at best. Not too worried about the 7 card no charged for min sz more bitching about the 100+ cards that ware just a complete JOKE. Especially after 16 months. Add up all of the wrongs by them and there is not much right! Jeff W

It makes sense that the complete-thru has ground to a halt....it's at the spot where they had to shut down, so you know they were getting absolutely buried in submissions.

That's the answer -- they were getting some crazy number of submits the last few days they were open. When you get a foot of snow in one day that will take a lot longer to dig out than six inches over the previous month...

Y

My vintage sub mentioned above just moved into Assembly today (7/11). I'd say my "any day now" on 6/1 was a tad optimistic. Interested to see how long the order sits in Assembly. It's only 11 cards, although not sure that matters.

I have an order that is sitting in shipping for a week. Says completed and hasn't shipped. Even that is behind.


Sent from my iPhone using Tapatalk

Unbelievable what I'm reading in this thread...and yet the cards keeps coming.

Who in their right mind would find this acceptable? Acceptable enough to keep giving them your money? It's almost illegal that they would have your money 16 months while you get nothing. They should refund your interest.

They don't bill until the order is complete.

Bob, Is it not crazy? Life is not long enough to wait for 2 years for bad grades. To each their own, I guess. I remember 25 years ago on the phone with PSA that my cards were out for 6 weeks. The insanity! The outrage! They apologized and sent me 8 nines, 1 ten, and an eight, when I thought I was getting 8 8's and 2 nines. The guy I bought the cards from basically left the hobby in disgust.

Got them back yesterday. Grades mostly as expected. Total wait time came to 505 days - 5 with the USPS and 500 at PSA.

Maybe we should make PSA a government agency. :p

They would probably become more efficient...

I only like hearing about sub sandwiches and Popsicles. Mostly just POPsicles

sounds like the 250 card worthless lot was worth the wait. PSA, have to love them to get 250 "Plastic" cards graded. If you want to be angry at someone look in the mirror, LOL. That's where the anger should originate. Not with those known flam artists. Don't be so hard on yourself. Just stop it and you'll get over it eventually.

The wait time on either is much better than a PSA submission. The payback...debatable. Time will tell. :D

Chuck, not sure what planet you collect or deal on, but on this planet a business should be run with some customer appreciation as that is who pays the bills. PSA has NONE! Jeff W

I think they do a great job

Time is money!
 

A friend send a bunch of current modern cards, and lost a potential $20,000 in profit by the time he received them back a year later--might be best to send cards that should hold some value with these kinds of long turn around times.

Oh, I couldn't agree with you more. Their lack of concern for customers, their criminality are all reason not to deal with the company. Any company. You knew they were/are F faces and you sent cards to them anyway. Cards that had no business going there to, IMHO. That's on you my handsome friend.

I won't be a billionaire, but I run an ethical, timely business where I answer my clients questions and get done what is asked of me. Most of my clients dwarf P S And A. That's what service companies do. Not spit at their customers.

I wouldn't send them a ham SUB sandwich to grade. I don't care about their re tard ed registry or the 500 day waits. I only care about POPOPOPOPOPOPOPOPOPP.:D Do you see how stupid that word is? POP. Their service is for nimrods. Just stop it. Hope you're cured.:o

Yep I got a really bad case of Slabdication about 2 years ago - I'm feeling much better now....

Glenn,

Just be happy it is not PennDoT (Pennsylvania Department of Transportation). The date would be at some point in the mid 1950s and the grade would be poor regardless of the submission because of PennDoT's talent at evaluation.

Grades popped on this sub today. Arrived at PSA 3/11/21, checked in 4/22/21. Assembly on 7/11/22 and now grades on 8/8/22.

So, not fast. :D

The good news is that the grades are actually better than I'd expected, so there's something. :cool:

GREAT NEWS!!!! POP POP POP!!!!! I love it when they POP. Makes my day.
Have a great week everyone, we got cards that POPPED!!!:)Now it's off to San Carlos for a SUB and a POP

Pop one open for me! I'm going to go against the norm and say that I'm actually happy with my grades, and a few are higher than I expected. :D

I'll share pics and stories on the appropriate monthly pickup thread when they arrive.

Good for you! That seems to be an increasingly rare experience these days, at least with PSA and SGC...

Yes!!! If ya ask either of the grading companies they will tell you nothing has changed and they are grading the same for years and that it is all due to the submitters' expectations.

Well, with all the 2022 cards for sale on ebay, somebody is getting cards graded fast as you wait 15 months for your return. How can that be?

.." higher than I expected ".....?? ---: no one on here has used those words for a PSA grading in more than five years . ; please don't wait until September 1st to share the return of these miracles . Thanks from all of us.

..

Yeah.

Subjectively expecting something merely approaching objective consistency.

Just got back an "Ultra Modern" from Spring 2021 for a consignor. Seven 10's, three 9's and an 8.

That's easy...they're paying a lot more for the privilege than I am. :D

I won't wait for September. The cards should ship tomorrow, so after a quick 3,000 trip they should be here. I'll take some photos and share in the post-war pickup thread.

Sneak peak...one of the cards, I traded for when I was about 14 (I'm 46 now) from a local dealer who took a big pile of "modern" (at the time) stuff back. In retrospect, I think he was so happy to see a kid really wanting a vintage card that he cut me some slack. And now that card is in a PSA 3 holder, preserved so I can tell that story for a couple decades.

A couple others were OC and I was going to grade with qualifiers hoping for a 6(OC) or 7(OC). In the time since I subbed, PSA stopped doing qualifiers...but the cards all graded straight 6's.

As promised, scans and few thoughts...

https://www.net54baseball.com/showpo...4&postcount=19

There is a thread on Blowout detailing members getting back their $18 July 2022 special submissions now. One month turnaround. Somehow they are cutting the line on the backlog. Lots of unhappy customers over that news, and rightly so.

Wow!
 

Just wanted to give another ridiculous PSA update. There value vintage level seems to have been on April 4, 2021 as a complete through date for weeks. I have an order that has been there since March 16, 2021 with an enetered date of April 29, 2021 that has now been in grading for 8 weeks! WOW! I can not wait to get these cards back this year?

I'm amazed how they continue to say "F U" to their customers.

Psa
 

I'm in the same boat with NATCARD. Two orders from March 2021 with one stuck in Grading and one stuck in Assembly.

Seems like a lot of newer orders are cutting the line! Definitely not a "first in first out" operation over there.

Had a value ($30) submission that arrived at PSA 7/7 and checked in 7/13 of this year just hit QA Check 1, so there is hope that post backlog these things move a bit quicker.

This was posted on Blowout. July $18 special order graded and assembled in 3 weeks ,now sitting in QA. The theory is that there appears to be little of the backlog left in Grading, and what's left of it is downstream after Assembly. PSA seems to be very close to getting through the 2021 tsunami, if they aren't already there.

7 card economy order
Arrived 7/12/22
Research/ ID 7/19/22
Grading 7/21/22
Assembly 8/9/22
QA1 8/10/22
QA2 8/11/22
Grades 8/15/22 entered shipping stage.

22 card July value order
Arrived 7/12/22
Research/ID 7/19/22
Grading 7/28/22
Assembly 8/3/22
QA 1 8/5/22

Don't be alarmed....
 

All is ok per the PSA disclaimer on the order page: :)

Please note: There is no set processing time for each step tracked in the status bar. Please don’t be alarmed if your order remains at a particular step for an extended period. It is due to the current volume of submissions PSA is receiving and processing.

Got it...

I have no confidence at this point. Bobby’s swingin sixties group has lingered in the grading stage for darn near 6 months now. We moved to grading on or about 3/1/22, and nothing.

PSA has had the Swingin' 60's sub for 1 year 4 months and 16 days.

The American Civil War lasted 3 years, 11 months, and 4 weeks.

Over/Under?

Forrest Gump ran for 3 years, 2 months, 14 days, and 16 hours. Lieutenant Dan's legs will grow back before we get this one back.

I wonder if most of the subs that are lingering are really large?

I sent two July special orders in (21 and 24 cards) - they arrived at PSA on 7/29, and one of them just went into grading today.

So, the backlog jam isn't gone, but things seem to be flowing. Hoping they wrap up the backlog soon so people can get their cards right. After them having my last vintage close to 16 months, I know that feeling sucks.

Wow.

I have a 7 card economy crossover order from 4/29 still in grading, well past the 90 day estimate now.

And an 8 card economy raw card grading order from 7/7 still in grading as well.

And those are the Reasearch and ID dates.

Wish I had your luck.

Sent from my SM-G781V using Tapatalk

it's hard to follow what's going on over there.

i have a 26 card value submission that was logged in early july, and it's in QA1 already as of today. but i also sent a 4 card $50 submission in the exact same box, and that's still in grading phase. pretty bizarre, though i'm certainly happy to get the bigger lot back so quickly.

hopefully they'll sort out the crazy backlog for all the folks here who have been waiting seemingly forever.

Hard to figure? Or just crazy
 

It seems to me they are now going in no order at all. People getting back $30 submissions while My order at $20/per has been in grading for what feels like eternity. The complete through date for value vintage has been at April 4, 2021 for well over 1 month and if that date does not move how could I possibly expect my order to ever get done. Jeff W

There are delivery and completion anomalies across the brands. I sent CSG an order on their express service that was completed a few days after they completed an economy order that went in the same day as the express order. I figure that one of the cards in the express order presented an issue in terms of either identification or grading. Or they just do stuff at random...

PSA Really!
 

I have a 62 card order at the $150 level, YES $150 per card of $9000+. It was entered on the 20th of August and as of just now is still in Assembly. The site says Express is 14 calendar days. Maybe they shoul teach the graders to count before they teach them to grade. They are not good at either!

Because misery loves company, I have a similar situation. Express order for 6 post-war low pop oddball cards, entered 8/24. Still at the grading stage. Based on progress to date, unless they get inspired to move really quickly right away, I'm guessing it will be closer to 45-60 days.

I wonder whether the special offer they ran for the National at $18 per card has resulted in some increased volume and slowed down their throughput.

Would be nice if PSA charged for the service they actually provide; if cards submitted at 14 day turnaround but takes 60 days then down charge to lower rate. Great way to build PR and enhance CS, but I don’t think anyone cares.

We care enough to complain about it here…

In another example of their inconsistencies I had a single card express order arrived August 4th and got it back within 2.5 weeks or so.

Unfortunately the holder came back cracked and was obviously cracked in the PSA cert verification image as well. Spent 3 whole days in QA2 and no one picked up on it.

Now it's back at PSA for a free reholder and after a week still in Research and ID.



Sent from my SM-G781V using Tapatalk

Was speaking to someone recently who stated they believe PSA is now under grading to try and correct for the over grade image. Anyone else have this experience recently. Or maybe not since they are so far behind.

I'm not accusing any third-party grader of any misconduct, or doing what I'm about to explain. This is just my unsupported personal opinion.

What makes more business sense - to under or over grade? If a card is under graded (or perceived to be), there is a chance the company will get another bite of the financial apple. The reason is either the owner or a subsequent buyer may crack the card and re-submit it for grading. This produces another grading fee for the same card.

However, who, other than a fool, would submit an over graded (or perceived to be) card for resubmission? This doesn't create the opportunity for potentially more fees from the same card.

Or even nicer.....
 

If they gave people a refund who submitted cards at higher service levels for extra $$ thinking they would grade higher than they did. I mean they call you for MORE $$ if you underpaid, right!

The above ideas are a pipe dream.

The best business practice would be to offer a service and do it as well as possible every time and in the case of grading...being consistent. That way people will come back over and over. Well neither PSA nor SGC have had to do that. People come back no matter how frustrated and disappointed.

PSA is grading tougher, it would seem, part of it has to be too many people in the grading room. Try getting a room of 15 people to agree on where to go to lunch. PSA has more than 100 graders. I have seen PSA do this from time to time where they tighten up and then they relax. Who knows why. Consistently should be their number one goal.

And now just today, my submission jumped! Popped up to QC1 phase. So apparently they jumped to the front of the line and got graded and assembled in a couple of days. If they blaze through the last couple of steps, maybe they'll come close to hitting that 2-week mark...

The number of 'crack and resubmitters' are infinitesimal compared to the raw card universe. Would be a very inefficient business plan. ;)