Heritage auctions payment
 

I know that it is probably buried in their site but when and how does Heritage invoice auctions won? I won the E121-80 Frank Baker cards and want to expedite payment ASAP so I can get the card and cross it to SGC to match the rest of the collection. I saw their number to call but assume being the wekend that they will be staffed as a skelaton crew. My first experience with Heritage so am learning.

Kmac

My guess is they will invoice you after tonight's session ( oct 5-7 auction)

If you pay using PAYPAL, it arrives pretty quick from my experience.

Yes, they wait for the auction to end before sending invoices.

Then Paypal it will be. Thanks

Kmac

And you can call on Monday to expedite both payment and shipping if this is your choice. I've done it each time I've won an item with complete success.

Lol.

Their typical policy is something like shipment within 7 days of payment. If you want to expedite payment, they will offer to ship that day, for an extra $15 to mail it out ASAP. That's what I was told last time they had a big auction.

Related question... If I live in RI does Heritage charge tax?

Probably depends on if you live in a state where they have an office. That is generally how sales tax works unfortunately. If you live in Texas, definitely and living in California, they have an office in Beverly Hills so probably. The way sales tax is charged differs from state to state but if you live in a state where the company has a presence, plan on paying an additional 7.75%

received from HA this morning around 8am:
"Note: This information is preliminary and subject to change. For winning bids, an invoice will be generated in MyOrders after the auction is finalized on our end, most likely by end of business on Wednesday, November 11, 2015."

Got my invoice 30 minutes ago, with a 4 day window for payment???? )already made payment but just seemed odd to me)

Went to pay with paypal and the links do not work and there is an invoice pdf that shows to invoice but it does not show up in my orders. Guess will have to call tomorrow.

Links fixed......yea....now to set up the welcoming party for Mr. Bakers

Heritage's shipping department is a complete nightmare based on personal experience.

Spent over $12K in the last six months and STILL can't get a catalog mailed to me.

Hello Pete ......are you out there ?

My Heritage invoice includes a 7% sales tax. Being unaware of the tax I did not calculate that cost into my bids. This is totally unfair; it discriminates as to how much you pay for the same item due to where you happen to live. The $370 may have deterred me from a sale that would have shorted the consignor.

Paul - your cost was increased $840 due to your location. Not fair.

To be fair, you can't blame Heritage for collecting the sales tax. They don't create the tax laws. They are just doing what they are legally required to do.

DJ

Heritage lost me years ago with their slow shipping and their "Beverly Hills" office surprise.

I don't see Florida on there, make sure it wasn't an error. They made one on mine once in regards to shipping, but I caught it before I paid, and they corrected it, somewhat reluctantly.

No one assumes Heritage creates tax laws - I was just not informed.

I had to pay my NY sales tax today when I paid. Rob

Taxes all based on where you live and if they have a physical presence in your state then you have to pay it. Eventually all internet sales will be taxed and not much you can do about it. Definitely not Heritages fault but it cost me $77 extra just because I live in California and they have an office in Beverly Hills.

Heritage auctions payment
 

nm

Yeah, I thought that was a bit quick for receiving a check, especially since the post office is closed on Wednesday. But on the My Orders page they have a simple way to use eCheck.

Mailed payment yesterday and still haven't received my items. Anyone else experiencing a delay?

I'm waiting to send payment until after I receive the cards. I still haven't received them. How long will it take? It's been two days.

haha...nice mike...i've heard you have the patience of a saint!!!

Actually, Mike, if Heritage assigns you their top customer status they will ship smaller orders immediately. I guess I am on their good risk list: according to their site my dinky order was shipped yesterday before I even paid for it.

As for the taxes, to quote Oliver Wendell Holmes: "It is true, as indicated in the last cited case, that every exaction of money for an act is a discouragement to the extent of the payment required, but that which in its immediacy is a discouragement may be part of an encouragement when seen in its organic connection with the whole. Taxes are what we pay for civilized society...."

Echeck is by far the best way to pay IMO. Thats the only way I pay for My winnings unless I have consignment funds on account. Now I am no "tax" attourney, but whats stopping people from having their shipments delivered to a different state? In the past I have won items which I gave as gifts to other people and the AH shipped it directly to them. Plus, whats wrong with shipping to the actual location where the buyer will be. Many snowbirds Im sure bid, and I assume theywant their winnings delivered to where they are and not their physical address on file. Best thing to do is to get all the facts (options) you have and then do whats best for you.

Why bother? States with sales tax have use tax requirements that are equivalent to the sales tax that would have been paid, so they get you coming or going.

I am a bit miffed with Heritage at the moment. When trying to get a straight answer how I could clear my account after the last auction, I ran into a bureaucratic buzzsaw. I wanted to use a Visa debit card but was told I could charge only $2500; however, did I wish to make a partial payment, since my total owing was significantly more than that, or how about an electronic check transfer (no thanks.) PayPal was out of the question (huh?) Then I learned that I had to pay $500 or so in Florida sales tax (huh, again, since I thought Heritage is located in Texas and there is no mention of a Florida office on their face page.) I guess they are a licensed auction house here with a Palm Beach address but that sure isn't worth $500 to me. Finally, after what seemed like 3 days on the 'phone, we agreed that why don't I just cut them a check and send it by snail mail. Not a very friendly user experience.

PayPal costs them 2.9%. If everyone used PayPal then bidders premium would go up 2.9%. Everyone would prefer that not happen.

Since an electronic check is the exact same thing as a mailed check (you know they convert it electronically when received to transmit funds from your bank) only a bit safer (nobody physically handles it to possibly write down information) I'm not sure what the problem was. Only takes a minute longer than PayPal too. They couldn't make it much easier.

...

We discussed this over the summer.

http://www.net54baseball.com/showthr...ght=interstate

Paul, great "gottcha," but I know you know the frustration when all you want to do is pay your money and get your cards. It has become a complicated hobby.

No, I totally concur with you.....I was just looking for a funny Yoda-ism for you. : )

Your problems have now been solved! I've just launched a new business - AuctionConcierge.com. For a 10% fee (on total invoice), my team of trusted overseas advisors will arrange to have your invoices paid and shipments sent. Those frustrating 5 minute calls with the auction houses to arrange payments, a thing of the past! Hate reading emails to see what you owe?...Let AuctionConcierge read for you! Don't know what an echeck is? Our advisors can explain it to you in nauseating detail. Upgrade to the gold platinum service (another 10% of total invoice) and Auction Concierge will even advise you on how much taxes you might owe based on your shipping location. Call us today, our overseas agents are waiting!

Does anyone know if they send you a tracking number like SGC does when they send cards?

Ken, yes they do!
Log in to your account & click "My Orders" and the tracking # will be there once they ship your package

i lost out on several items because i factored into the sales tax and the item wasnt worth it when that was factored in.

just another reason why like to bid on PWCC more...saving 5-7% of my funds for cards instead of taxes......

lolol

Yes but when you factor in the shill bidding opportunities at PWCC, with so many top bidders having multiple bid retractions and somehow only bidding on PWCC cards, I'm guessing it evens out.

But they made it so much easier, quicker, and safer by offering echecks rather than sending a paper check. It took me less than 1 minute to pay (faster than walking to my mailbox and back) plus I saved a stamp. And I will likely get my cards a few days faster than mailing a paper check.

When Heritage receives your paper check, they will convert the MICR encoding on the bottom into an electronic format and essentially create an echeck at that time to request payment from your bank. Your risk by sending a paper check is that it has your name and address along with the banking information. That is handled by a person at some point, and could get lost or stolen.

Heritage's site is the best -- and the worst (apologies to Hunt, I'm trying to make a point). Best scans, most material for sale, links to prior items, opportunities to make offers on sold items, etc. But as you said, the site is complicated and tough to navigate at times. As for paying them, I think just getting them a check asap is your best bet: a surrender of sorts. To their credit, they ship before even being paid to long-time clients who have done a lot of business with them. And the e-check thing is really easy to set up.

I actually think Heritage has gotten much better with their site and taken some criticism to heart. And at the end of the day, they have the biggest scans in the business and that's perhaps most important of all.

what bidder history besides number of bids do we get to see with heritage? .if nothing..that means no shilling there too (assuming shilling on every single card at pwcc) ? we do know the tax hit is there at heritage over pwcc for sure that's 100%.. (bid retraction a non issue as you can retract your bid if someone retracts a bid making yours the high bid)

if there was zero bid history on ebay...all of the sudden there is no shilling I gather..

I don't believe the owners of Heritage have ever come onto Net 54 and gotten caught lying the way Brent did. Let me guess -- that doesn't matter either?

so no transparency with Heritage (or other auction houses, i am not singling out heritage ) means no 100% no shilling....if never caught means never have done....plus pay 5-7% tax....no that CANT be a reason that other AHs may go for more at hammer when the bidders don't have to pay the Tax..which on a card in the thousands can be hundreds of dollars if not thousands.

Heritage (or any other auction house with a Sales Tax in which PWCC does not have ) has NEVER been accused of any impropriety such as excessive shipping or shilling and never any lawsuits with those allegations...

and their bid history is so clear and transparent that who are we to question any shilling..

Again, no one from Heritage has ever been caught lying on Net 54 the way Brent was. Sorry, but for most of us that matters. And I think if you asked around Net 54 they would agree that Heritage is a way more reputable outfit than PWCC is.

yeah just ask around......brent still posts here..it doesn't look like whatever you accuse him of is so inexcusable or something that has been proven in the present business model to avoid him getting active business....15 years from now with no proof you still going to be talking about a post or 2 on net54..any lawsuit on the issue that punished him ?

and again...no transparency with bid history means no shilling......i think if you asked around, most people would agree that eBay's bid history is much better then Heritage...its apples and oranges you cant compare the 2 unless its the same bid history we can both view...

Again, I'd trust Heritage ahead of PWCC and so would most I'm guessing on Net 54. And unlike you I'm not a consigner for the auction house I'm supporting here. No financial motive at all. Doug Allen lied on Net 54 and so did Brent. Plenty of people still bid in Mastro auctions regardless of that. And I'm not claiming Brent is Doug Allen. But just because Brent lied, got caught and people still bid in his auctions doesn't really mean much.

Have you ever had someone bid for you in an auction you were banned from?

Again, any time you want an honest back and forth I'll need you to promise not to ban me. And agree to waive any attorney-client privilege we may have had. Otherwise there's no point. You'll just ban me as soon as you decide you don't like what I'm writing.

I always want honesty, Jeff. And since I do I will rephrase my question then happily answer yours.

Have you ever used someone else's account to bid in an auction you were banned from?

And I promise not to ban you if you answer that question.

Again, if you promise not to ban for anything I say, I'll answer that question and then I have one for you. But you'll have to waive attorney-client privilege as well. Because, well, you know.

gone

I don't want banned but am interested in opinions on Leon's question in general.

I have had a friend buy an item off eBay for me because the seller banned me from bidding on their items. All I did to get banned was ask the seller a question about a error card they had listed. Never got a response so I did not bid. Later same seller was selling a card I wanted and when I tried to bid I couldn't.

Is what I done considered bad? I just assumed as long as the buyer got their $ and I ended up with the card everything was ok.

On the original topic, I paid today and received my order today (about two hours later). I was critical of them here in the past when I had to wait over a month for my order, so I'd like to thank them for the much more pleasant experience this time around.

Have had only one questionable transaction with PWCC and that was handled promptly and without rancor. In one of their recent auctions I bid and won a Mayo Ward 2nd base, wanting a nice copy since I already held the retired version which was also on offer but a lower grade and much cheaper. Well, guess which one I received, which was duly returned and I duly got the correct card. Don't think Brent was involved but might have been. I don't really suspect foul play but hell this is a serious game we play with these cards. John

I think it would depend on the circumstances. There's probably more to the situation leon and jeff were talking about and I have no opinion on that. As far as your case the seller got paid and you got a card you wanted I don't really see a problem personally. However the seller you banned you might disagree.

You won't get banned. The guys that have been banned have histories of being warned about their unfriendliness on the board. If I do something wrong and it's pointed out, you won't get banned for that.

To your question, the question to Jeff (who can't answer on the board now) was had HE used someone else's account to bid in an auction he was banned from. I think that is different if you have someone not banned bid for you. But that is just my opinion and sort of still wrong, ethically. As a collector I can understand the emotion with our gems.

man he was just about to convince me everything he said was right and everything I said was wrong...

You should have been convinced.:D

While all of this was going on, I got my Heritage winnings :)

What happens in Texas, stays in Texas! What was your favorite item you won Scott?

It was the W600 Cy Young............wait you won that!

Now, how would you know that?!?! I will say I bid on it! 😀

Were they shipped USPS or Fedex?

Scott
 

soon you'll be Dan McKee and the auction houses will send your stuff even before you bid!

Actually years ago. I asked to preview a group lot and have it sent to me. Upon examination I informed them that I would be winning it, so they allowed me to keep it while the auction ran. Of course I won it and saved mailing it back and forth. Would have been embarassing to not have won it I guess.

To address Ken's question, they use FED-EX

My winning lot was rec'd yesterday via USPS, which is what I prefer since it goes to my P. O. Box.
So they are flexible in their shipping methods.

Now that is boss!

Heritage Redux
 

I received what I can only call a polite email warning saying that my payment had not been received and I better get my shit together. Of course, I had spent an eternity with them on the 'phone and the final consensus was that I send them a paper check (it wasn't a small amount, nearly $10,000,) which was duly fired off last Thursday. Glad to know that you guys are getting your auction cards. Gives me hope. But probably this will be my last Heritage auction. The sales tax thing is obviously real but, as best I can tell, all they have is some kind of rep office in Palm Beach to suck in potential Fla customers. I simply cannot factor this cost along with everything else to be competitive on the cards I want. My last comment is that they are just so
damn big. Leon would know.

Anyone know how long it takes for them to ship. I paid several days ago, emailed Peter C, and no word...........?? :confused:

Checks take 7 business days to clear. Depending on your status and the amount of your winnings, the shipping time varys. Plus the size matters as well if a third party must be used.

Thanks JC, I paid via PayPal and it is 2 small flat items. I'm sure Peter will reply.....

They just sent out invoices for a 5,000 item auction a week ago. Two small items haven't arrived yet (plus Wednesday was a holiday) and you are emailing the Consignment Director?

Are we being trolled?

ooooh snap

Nope, I've always got it quicker, no trolling, and Pete has always helped me in the past and I'm sure he will again. Plus, elsewhere I saw other folks got their stuff last week.....

And Eric, since you're so intent on me trolling, I NEVER asked about the items, all I asked is about shipping....