New SGC Look?
 

I just went to log in and saw the new setup.Im looking it over now. It looks like the flips will indeed be changed.

It definitely looks sleeker. However, IMHO, it could still use some improvements:

(1) How do I look at my past submissions?
(2) There is an Auto Verify. How about a regular cert verify also?
(3) The Population report could still use a lot of fixing. First, you cannot search by year for the set that you want. Not sure why they removed this feature. Also the searches don't work very well. For example, I did a search on the set name e121-80, and it came up with no results found. Then I did e121, and it found a couple of sets, but no players were in these sets. If they allowed search by year, then at least you wouldn't have to guess at what could be the correct set name. Also when I did a search on Player Name for Babe Ruth, I got a long list of practically incomprehensible search results. I had to basically click on each link to try to find the ones that would be useful. Still, the look is better than before as it looks like the population search results are now sorted correctly, and you don't have to click on multiple pages to see the cards in the set. I think it's a good step in the right direction, overall.

Don't mind the graded cards one, but not a fan of the Authentic (auto) one.

Site looks good. Pop reports are now much easier to use, but still could be better. For instance, you can't type in T207 as the set...you have to type in Recruit. Similarly you can't type in M116...you have to type Sporting Life.

Cheers,
Blair

I think you'll have to type American Caramel to get the true results.

Cheers,
Blair

Ugh not liking that they changed the authentication labels. The new design is going to throw off the aesthetic and uniformity of my old SGC holders when the new ones are placed next to them (now that the green border is gone). I don't know why they changed the label so "dramatically." At least when PSA redesigned their holders they didn't change the label design.

The OCD part of me doesn't like this new move. I wonder if for the time being you can still get the old label when grading your cards through SGC over the next few months.

But, atleast they are attempting to improve their website.

Is there a place to check current submissions?

I still don't understand why I can't enter a serial number and find out what's it linked to.

Been on their site a few times today and was quite a shock to see all the changes.
Here's what the new flips look like

http://www.sgccard.com/images/slide3.jpg

Jeff, been looking all day and I couldn't find it for past or current submission status.

Just from the pic those flips look very easy to counterfeit. Hopefully there is something on the back, or not visible, that would make that difficult.

I am not a fan of those flips......

Yeah im not a fan of the new flips. I just think they do not look as nice as the old ones. Maybe that will change once I get one in hand.

I'm not a fan of the new design either nor the loss of cards from my registry. Not quite sure how it doesn't transfer from the old to new? I'm hoping it will be a quick fix with an email.

r/
Frank

I can still see past submissions. First impression, not digging the new flip.

http://i.imgur.com/CwXpFQu.jpg

can't wait to re-holder my collection with those god-awful flips!

I have a card there currently for grading. Personally, I hope it has the old style flip on it. One of my things in having a graded collection is I want the cards to look like they go together. New flips kind of make my display appear less than desirable and now it would look like a mix of different graded cards. Might as well start mixing in some PSA cards and get the same appearance.

I don't like the flips, they feel very generic to me, and as stated above it will stick out like a sore thumb in my collection. Thats my biggest impression, registry I can adjust to.. but this will take some time for me.

Also found my user name and password do not work. I called and they said they still have some bugs to work out. Sometimes change is good but would recommend that you have the bugs worked out before you go live with a website

Chris, where did you find the submission status?
I've been looking everywhere on their new site and didn't see it

Changing the flips is a major mistake in my opinion, as others have stated they have no resemblance to the current ones and will make sets and collections non-cohesive. At least when PSA makes changes to the flips they somewhat resemble the older ones. And just when I thought I might go ALL SGC with my set????

not sure if I like those FLIPs at all.........Ive got a few sets im working on and about mid-way done. Wish there would have been a vote or something.

http://i1076.photobucket.com/albums/...Eal1qbpu5t.gif

Browne is so technologically hip he probably just hacked and reprogrammed the site. :D

I think SGC is responsive to what's often posted here--and perhaps it's too late in this case--but near-universal disdain for the new flips might have some effect. So keep it up. I agree that some will say the hell with them now that the look won't even come close to matching the old...

Love SGC, hate the news flips. This may cost them my business

Greg I hope you are right. I liked the old flip quite a bit. Kinda had a museum quality to it in my opinion. May give ole Earl a call tomorrow and see if the new design is the final verdict.

Dan I wonder if they changed the back of the holder to add some type of hologram or something different to stop fakes? The new website design is great but the holder not so much. I have a submission on its way back now.......hoping they used the older flip.:(

Whether they have a hologram or not the design is just aesthetically unappealing and, like others have mentioned, it disrupts any uniformity with former SGC slabs. Sometimes change is good, but unfortunately not in this case.

Same as others, I like SGC, but I'm not a fan of the new flips at all. The green border was sharp and elegant with the black background. And anyone working on a set will not like having mixed flips from now on...

Just sent an email to Earl and Sean (ejohnson@sgccard.com and sskeffington@sgccard.com to see if they could read our posts and concerns.

There will be an archived submission status very, very soon(if not already there). It is the last thing to be populated to the new site. There are watermarks on the new flips that can't be seen from scans. They are much more difficult to counterfeit or reproduce and are much safer. This info from Sean Skeffington their VP of operations.

I haven't given much thought to the flips yet but off hand they don't look that bad. They won't be like all of my others but I am not sure I care. I know I am in the minority so far and everyone is entitled to my opinion :) .

I should add that although the new flips don't look bad, the old ones are much more attractive.

SGC had the best looking holders on the market. Those flips change that in my mind.

IMHO, the old flips have a much classier look than the new flips. It always amazes me how a seemingly-unnecessary business decision can have a real negative effect on a company's business.
Val

Leon thanks for the information.........do you know if the watermarks are visible?

I was out when Sean left the voice mail but my understanding is yes they are visible in person but not from a scan. Don't hold my feet to the fire but I am pretty sure he said they are visible in person.

I recall seeing this flip prior and thinking it was just a mockup. Hopefully they can change it back, need the green border.

Registry hack :D
http://69.95.102.243/sgcweb/SignIn.aspx

Roger that brother.........thanks Leon! I always enjoy talking with Sean and Earl. I still believe they have the best customer service out there!

Yes, if they put a green border back on it might be acceptable even with new typeface etc.

I agree!!! Good point

Not liking the new labels at all...have to agree with the other 99% of collectors here. They look like something that was designed and printed quickly, without much thought given to proper aesthetics or the value of brand-name recognition. SGC really should have gotten more customer feedback before going forward with this.

Wait, what the hell?

Horrible, horrible business decision. I will never own a card with this new flip. It's a real eyesore. If I find a card I like, I will send it in to PSA as a crossover.

I have ten cards that I was about to submit to SGC for grading, and several crossovers to follow. If that's the flip they're using, forget it. I'll go to PSA for all my card grading. That's too bad, too, because I've always heard SGC has the best customer service.

Why the heck would they do this? One of the biggest selling points about SGC graded cards was the eye appeal of the slabbed card. The flip they've had popped. It looked really good. This new one looks like something I'd print out on my home computer.

New flip sucks
 

I do not like new flip. Looks like generic home computer job.

Agree, the new flips suck. Also don't like that checking current and past submissions doesn't currently appear to be possible. Maybe the pop reports and registry information is better. I don't know because I haven't checked, but the new flips and inability to check submission status are a massive step backward IMO.

Keep the new watermark but bring back the green borders. That will make everything better. If they don't change the new look I'd wish they'd at least give us a few months to have cards graded with the old labels, as I'm so close to finishing subsets that are all in the now "old" SGC label. That or give loyal customers a discount on re-holdering fees.

Love the company, but this doesn't seem like a very smart move.

Only beneficiary of this new flip ... PSA.

At a show, those designs will not stick out. They need to be more colorful.

Say what you want about Beckett grading but the Gold and Silver labels truly stand out at a show. These labels look like they belong to a PRO or an MGS

Rich

That is exactly what I was thinking. They look like they were produced by one of the generic "companies" that only slab fake material.

I don't get this. The presentation SGC had with the black gasket, the professional, well-organized flip with the green header, everything looked incredible.

Why do they feel the need to mess with perfection?

This is going to bite them in the behind.

Ditto.

I don't like the new labels. I agree they should use an enhanced watermark on the flip for security measures, but bring back the green border.

Tony

Looks like something I could make at home on my printer. Why??!!

SGC,

A fix or two needed; on the SGC Power Ratings

The Wallace, No Cap One Line of 1910 Stats, is clearly harder to obtain the the Two Lines. The SGC power rating is wrong.


209 Bobby Wallace (No Cap, Two Lines Of 1910 Stats) 3
210 Bobby Wallace (No Cap, One Line Of 1910 Stats) 1


Thanks,

Matt E.

...

One more thing--the wider and brighter white header really takes away from the black mat look. I wouldn't be surprised if these look WORSE, not better in person.

I have emailed them at SGC. I'm sure they will evaluate their decision, especially if it effects business. I agree with buying the card but the holder and the old style flip was great. From the gaskets, customer service, turn around times and consistency, SGC stood strong. This new flip could change course of the "ship"..... I can hear my Garmin saying re-calculating on this decision

I agree completely -

The more I look on the new webpage the more I see Pre-WWII cards in the holders with a green outline label like the "old" ones. Maybe this is not current.
I'm confused, a little more than usual
Attachment 145405

You have to wonder, whose idea was this, and who approved it and why? Maybe someone thought the simple look was cool, I don't know. But as has been said they look so much like the flips of the joke grading services.

those flips suck!

I was going to go with the more politically correct "the new flips look amateurish," but I'll echo what Pete said.

If they had a consultant design that for them...hmmmmmmm.

Maybe the consultant was blind? :)

Tony

Great Robert...be sure to refer them to this thread in case they want to verify.

Dan I'm tracking. I let Earl and Sean know via email. Will follow up with phone call tomorrow as we'll.

I am still pulling up the old site with the old holder. Could someone post a picture of the new holder?

Jim I think someone posted a pic earlier in this thread. I will check back to see

I am sending in cards this week to SGC...I will post if I get the new flip. I am not a fan from what I can see online, but would also like to see in person before passing judgement. Overall, great company and service and my personal preference for grading services.

Hank

SGC flips
 

I sure hope the new flips resemble the old...although I don't have any registered sets, I have been slowly gravitating to all SGC holders. If they change the flip, I will flip!!

I've been using only SGC
 

for a long time for my graded sets. HATE the new flip - and that's not even taking into account my OCD and other alpha's. I'm nearly complete with a few sets and need the uniformity. I have a few cards they mistakenly holdered in their larger holders without telling me they were changing them - I've been waiting to submit them to be re-holdered since the national - and now I'll have to have a different style flip instead - still not a solution for me. Poor decision by SGC as the difference is so stark between old and new labels and the new flip as said gives the appearance of being cheaply made. I'm surprised the company wouldn't have solicited opinions, vetted, or at least assessed the reception to the changes from their user base before going live.

Very odd, I'm pulling up the old site now too..... Didn't find a pic of the new flip back in the posts.

Check post #8

Roger got it, wasn't showing up on my iPhone, switched back to laptop

Whoops, thought the images would come with.

I was thinking the same thing. PSA was smart to keep their label relatively uniform from the beginning. It helped build their brand. This change screams of New Coke.

Totally agree with this :)

Amateurish flips - should never have considered making this change at all.

The Simpleauctionsite.com setup pop report is incomprehensible.

Very poor management decisions.

Those flips are horribly designed. They look terrible. When people get stuff graded/auth. for their collection or resale...they want it to be professional looking as well. These design comes off very amateur and not professional.

I sent Earl Johnson, the director of customer service, an e-mail linking to this discussion. I told him that I was about to put together an order to get about 10 vintage and pre-war cards graded, and then another order to crossover the T202 and T206 cards that were PSA graded. If what we're seeing here is indicative of the new flip, then I will not be using SGC for my collection. It's really too bad, as I love the way cards look in the SGC slab. The black gasket and the current (soon to be old) flip look very sharp. and everything I've read about their services have been top notch.

If you guys want to make your voices heard, please speak up.

I was just starting to warm up to graded cards, and chose SGC as my flip and company of choice based on the look and security of the holder. I have even started a few player ad set registrations for the fun of it. The whole point of graded cards for me is the uniformity of the flips...I love it, and love SGC. The new ones look cheap and older...like the new style predated the old.

If they keep these, I am out. Again, I want uniformity. I agree with the person who said at least when PSA changes they still look uniform. These are awful, no way will I buy one. Maybe they can offer the old style for those who prefer it? If not...back to raw for me. Gotta have uniformity.

New SGC Look?
 

Their secure address is forwarding to another simple auction site, email sent.

https://www.sgccard.com

Agree completely. I have heard people complain about cards sliding out of gaskets and also issues with oversized holders but not a single complaint about the old flip. Who the hell did the the research and development for this? A simple poll on this forum or thier own message board would tell them what consumers want from a new holder.

I have always used SGC and it is quite frankly disappointing if this really is the new flip. It is just hard to imagine that the pros of the change outweigh the cons of not changing it.

SGC has always been top notch to deal with and customer service is great. That being said this was poorly executed, I dont appreciate just having this sprung on me, I should have sent more cards last time. They wont be going anywhere for now.
The main problems was with the gaskets, I understand adding a water mark, but removing the green border was a big mistake, I hope this isnt their final decision.

+1

Many companies will test market a product and study the consumer feedback before releasing it into the marketplace. I hope SGC uses this thread as their test audience and proceeds accordingly. Obviously, with near universal dislike of this label- count me among those who think it looks awful- hopefully they will reconsider the change.