https://about.usps.com/postal-bullet...ot123_063.html

Now at a declared value of $15 million, you're talking real money.

Yes, I just meant if you want it faster than Registered. The rare times I have used it, it took so long it felt like they were walking it across the damn country.

Added to the Stolen Card Database
1984 Michael Jordan 101 Star PSA 7 cert# 86667417

At the end of the day, no delivery service is perfect and we’ve all got stories about issues we’ve had. It’s a shame really. You should be able to pay for a service and trust that your contract with that company will be fulfilled.

Russ, good luck. Keep us posted.

I don't use FedEx anymore - too unreliable and their customer service is terrible.

I had a package arriving via FedEx - missed the first delivery so I worked from home the next day so I would be there - at 7:32 AM I got an email saying delivery was attempted but no one was home. I was 10 feet from my front door; no one attempted delivery. Same thing happened the next day.

In my situation I think the delivery driver was overloaded with packages that day (it was during Christmas) so he just took a few and marked attempted delivery without ever going to the address.

Just wondering what happened with this. Hopefully the OP will provide an update.

For valuable stuff, I would do Fed Ex overnight every time. Is there a chance things could go sideways. Of course. Valuable stuff sent around the world every day by fed ex. Diamonds, rare coins, even body parts. I have to imagine there is far less chance it falls off the back of a truck or walks out the back door than at the local P.O.

The quality of Fed Ex service to business recipients may be better than to residential. From my very limited experience, Fex Ex, USPS and UPS are fungible in terms of how often they actually ask me to sign and how often they just leave a package.

I agree with you. I use FedEx every day for my business and can count on one hand the problems I've had with them in over a dozen years. That being said, for home deliveries I have about a 70% success rate with them. Packages being left at the wrong house, important packages left under my mailbox( I have a quarter mile driveway) etc. USPS Registered is the way to go if I'm moving expensive collectibles.

https://uploads.tapatalk-cdn.com/202...6e7fca17da.gif

Old clip but always makes me laugh

Same, very curious.

When I lived in northern Wisconsin. Fedex left a Christmas package at my neighbor's house. They were out of town for the holiday. The sender insisted that he had received notification of delivery. The package sat on the neighbor's doorstep for 6 days before I discovered it. It had been outside in single digit weather for 144 hours. The sender, not knowing my local weather, was concerned.

I opened the package immediately and it was fine.

What did the package contain you ask?

ICE CREAM

We are another month out. Any updates? I always hope stories like this have a surprise happy ending, even if that's not very likely.

What was the point of starting this thread and getting people to blabber four pages only to go quiet ??

https://y.yarn.co/7b664760-5085-4b60...f826a_text.gif

I may have to sue Fanatics or Fedex-UPDATED 1/25/25 AT END OF THREAD
 

A month later, can I echo the reply above this?

Inquiring minds want to know, Russ. What happened? (Other than your attorney likely advising you to quit posting updates in an online forum…)


Sent from my iPad using Tapatalk

This is the complete truth, lol.

USPS is around 90% of the time they completely ignore the signature requirements for me. I ordered a 8000 dollar ring for the wife one Christmas and they just dropped it in the mailbox. The delivery confirmation remained open and if I was most of the buyers I quit selling on eBay because of, I could have been sneaky about it.

Fed Ex asks about 70% of the time, UPS seems around the same. The one thing they usually follow through on is signature for my ammunition deliveries. Although once UPS dropped 2000 rounds of 9mm on my porch while on a business trip totally ignoring the signature and it sat there for 3 days till I got home.

I would bet that in most cases the fault is on the sender. When you mail a package signature confirmation you have to make sure you put no when asked if an electronic signature is ok because an electronic signature doesn't require the package to be signed for. You can also send packages signature receipt required and with that the person has to sign a receipt sent with the package and that gets sent back to the person that mailed the package.

If the sender allows electronic signature, the recipient still has to electronically sign. If they don't, the USPS is supposed to collect a signature. It sounds like in Justin's case, they don't. I've had the same experience. It's inconvenient for the carrier to have to ring the door, wait, and then when no one answers, fill out a slip and leave it.

I could be wrong but I think if you're signed up for electonic delivery the mail carrier can just use you're electronic signature that's stored in the USPS system
when they deliver the package.

No, you have to actually apply the signature online to a specific package. It's not a blanket, in advance thing.

Correct. I have it keyed on my Informed Delivery login and I just click if I want to add the electronic signature. If I don't, they will come knock on the door.

That's how it's supposed to work but I got the impression that it's another one of those gray areas created by the pandemic that a mail carrier can exploit if they choose to but if the sender selects no electronic signature it takes away that option.

I wouldn't think the carrier knows they don't have to deliver a package personally unless the recipient actually applies the signature to the package, which generates some sort of message. I think carriers just leave things even knowing they are supposed to collect a signature.

To solicit advice? I mean it would be great if Russ posted an update, but obviously he has decided or been advised not to.

Thanks for all of the messages folks....a special thanks to Peter Spaeth. His last comment was spot on. I can't say a lot at this time other than after MUCH discussion with Fanatics legal department and presentation of all my evidence (and with the threat of legal action against them as the party responsible for delivery) we mutually agreed on a credit (NOT a refund) to my Fanatics account in the amount of the purchase price. I felt that was a good deal for both parties. It saved me the cost and hassle of a civil suit. I'm not sure if Fanatics will go after Fedex and at this point or just eat it and frankly, don't give a shit. The card was decertified by PSA. I'm sure the card is out there either in raw condition or regraded by PSA or BGS. I've stopped trying to look at every card for sale or up for auction to see if it matches mine. From NOW ON I am having all Fedex packages held for pickup. This has been a real eye opening lesson for me and I thank everyone for their helpful comments (especially about experiences with Fedex "signature confirmation" ).
Regards,
Russ

I think this is part of the case for my situation. It may also be slanted because my mailman has a walking route as our mailboxes are all porch or mail slots. If he doesn’t deliver it, they have to continue carrying the item until it’s time to walk back to the truck for a restock. I have a suspicion they are shedding weight as fast as possible.

Oh and Samosa4u you made me laugh pretty hard on that one, lol. I can see how someone could think that’s a lot and it did annoy me quite a bit just leaving it on the porch like that. However, when it’s your hobby and you are a retired competitive shooter, 2000 is about 4 trips to the range some months. It can get really expensive when I am practicing rifle or clays.

Russ, glad to hear you fought for and received a resolution you found acceptable. I have almost exclusively used "hold for pickup" for USPS, FedEx, and UPS shipments valued at more than a couple hundred bucks for years now. Maybe it is a little bit of paranoia but for someone who lives in the suburbs of a major city, it's not an inconvenience to use the "hold for pickup" option.

Thanks for the update Russ - glad you found a resolution! A cautionary tale, to be sure...

I'm glad it worked out and that Fanatics stepped up as they were required to, even if it took some work to get there. Not the perfect solution which of course would have been a full refund, but close enough as you did not compromise the amount.

At the beginning of Covid I had a five figured package delivered to me via Fed Ex. As an expensive package I paid for direct signature required. Living in an apartment at the time and not knowing whether I would be home at the time I was wondering how they would handle it if not home. They dropped the package and left. No signature(covid reasoning) and no knock. I paid for a service but didn't receive it. Isn't that considered theft??

Also during covid I resold this same item that was sent to me. Took it to FedEx and was asked if I wanted the recipient to sign for it. I asked if I paid for it was the driver going to get a signature. Clerk said something along the lines of being in the middle of covid signatures weren't being obtained. I then asked him why they were even offering a service(and charging for it) when they knew it wasn't going to be done!! I didn't get any satisfactory reply. That urked me to the point of paying a visit to an attorney for the possibility of a class action lawsuit. Across the country can you imagine how much money all the shipping services made off the add on cost of signature required during covid?? I believe FedEx was $5 a package at the time. I was told that typically class actions involve people being physically harmed and the time involved with something like this wouldn't be worth it to anyone:confused: I still don't see either of those ideas being true.

I'm glad this got sorted out.

Russ, I want you to think of all this as a second chance ...
These Star basketball cards just recently started getting graded by PSA and all the sheep (baaa baaaa !!!) have driven the Jordans up to insane prices. They're gonna' come down hard one day.
You're better off spending that money on vintage.

Nope, just incompetence.

I likewise had a 5 figure package signature required simply left at my back door even though my son and I were both home at the time (we didn’t hear his truck and there was no doorbell or knock).

About a half hour later he came back in a semi-panic and of course I gave him my signature; he was our usual delivery guy and we were on really good terms.

I don't think them leaving a package without a signature is theft!
What i think is theft is them charging for signature knowing full well they were not going to be obtaining it during covid.

Summer of 2024 that PSA 7 101 would have been $65 to $70K and now just under $40K which seems to be a very solid base. I would consider that "coming down hard"

I can tell you with 100% certainty that at no time did UPS waive the signature requirement during COVID. Contact with the (a) resident was required and the driver was to input the receiver. This was to avoid handling the DIAD (device).

If no contact was made, package would be redirected to an Access Point or be returned to the station for another attempt in the future.

Edited to add: This was the POLICY. Not to say individual drivers didn't skirt the policy.

How long have you been with UPS and what is your position? My situation was FedEx in particular but appreciate your response.

I don't use FedEx anymore - too unreliable and their customer service is terrible.I've had the same experience. It's inconvenient for the carrier to have to ring the door, wait, and then when no one answers...

Gone.
Even our resident trolls are getting sassy about this!

Since 2019. A WAY more common complaint is a driver (allegedly) not attempting a delivery and marking 'customer not available'. ;)

Edit to add missed question: I'm a seasonal driver and have 2 friends who are longtime FT drivers. It's explicit in the training, regular communications, and via OTR supervisors. Can't speak to Fedex policies.