This hobby is ruthless wow.....sorry Snow.

Guess what they will change their minds again or claim mistake...you'll be back allowed to bid. Trust me...

If so, why would he ever bid w/ them again?

There's alot of other quality auction houses to deal with that will appreciate his business

Not everywhere. This is still a great hobby with many great people and businesses. But I do see that there are definitely generational differences of opinion in how things should be handled, that's for sure.

I was born in the United States of America. I now sometimes feel like I live in the United States of Excuses.

Centering isn't perfect, so would you disclose this cleaning when selling?

Asking for a friend.

Where is the chorus of people saying so and so is a standup guy, will do the right thing, etc.?

Steve, you so-and-so, you are a stand-up guy.

That only happens when it is convenient for them. :)

I love this board, but I do know of several members that won't say things on a variety of subjects publicly due to fear of reprisal. And with what happened with Snow, who can blame them?

If you’re right, you’re right. If you’re wrong, you’re wrong. I won’t lose any sleep if I’m shunned for speaking the truth. But I do understand what you're saying.

LOL, what did you expect to happen? I have been in the hobby for decades and this is usually how it works out.:D:D:D

I wouldn't have sold it. But tell your friend "thank you" for asking.

I guess it's time for me to post the other card I purchased from Memory Lane, which was the far greater "sin" on their part. Stay tuned...

We are all ears :D

If I had buyers remorse aka...I can't spoon out the wrinkles, i can only clean stain, and overpaid for a psa 1, hoping a quick bath would get it a shot at a psa 3, I certainly wouldn't blame the auction house. Since it isn't perfectly centered, I'd doubt you'd keep it. Great technicality on the unseen wrinkles though.
You grossly overpaid for a psa 1, which it clearly is and was.

Never understood sucking up to auction houses. Is it ego? Desperation? Grown men want the approval of others like boys in kindergarten class sucking up to the teacher? Is it to feel important? Like a big shot? Breaking news ….. they charge you the same buyers premium no matter how many times you kiss their ass on this board.

I’ve deal with a number of AHs where issues have arisen. And they have been professional about it. And they get my repeat business.

Here’s an example ….. Al from LOTG reached out to me probably a year after I bought a piece of memorabilia to tell me further research and info he received from others convinced him the piece I bought was counterfeit and he was sending me a refund. Did he have to do this? Money out of his pocket. Sure he didn’t ask the consignor to send his money back. That’s called integrity. I’ve had Scott Russell send me a check for something I consigned long ago and totally forgot about. That’s called doing the right thing. There are still good people in the business.

Well said!

The AH misrepresented the card, both with their description and their pics. No professional auction house should do that.



Sent from my SM-S906U using Tapatalk

That was a class act on Al’s part.

Do you the reason Love of the Game auctions is successful? In a word - Al. He understands the business and values his clientele. Do you know why Love of the Game doesn't get trashed on this board? In a word - Al.

I've never met him but I've spoken with him on the phone a few times and you can tell he really loves what he does and cares about the people that bid in his auctions. Tell you what, if I were to open an auction business, it'd be modeled after Love of the Game.

No, that is not sucking up to Al, because I'm sure he's not going to give me a discount on my BP the next time I win an auction lot from him. People say positive things about Al because that's just the way he makes people feel, like they want to let everyone know they can trust Love of the Game and appreciate a business that cares about it's customers.

LOL

If I had won this card and once in hand saw the scan and description were that misleading it would concern me about anything else I might want. Not suggesting the house was trying to deceive anyone but if I cannot rely on their photos or descriptions, then what is the point of bidding with them again? Begs the question why he would even think to do more business with them. :confused:

And it is common courtesy to take your gripes to the company and give them a chance to resolve the issue before prematurely smearing them in a thread yet I see it done constantly here.

To what extent is it common courtesy to provide insights that might help the full board to be aware of potential similar issues?

I suppose we can debate whether the name of the AH needs to be identified, but certainly it’s been eye-opening to me to see the difference between the card as originally advertised and as delivered.

The truth should always be told. Whether it's disclosing the truth of a cards condition, how it has been altered/modified/cleansed/worked on or what an auction house did. It is not wrong to state the truth, regardless of who or what agenda that helps or hurts or smears.

Fact: If the image of the card clearly showed the creases and wrinkles in the original auction, this thread wouldn't exist. The end!

I can believe that an auction house has an unwritten rule that the scans for all cards will tend to show the cards in the best light possible, especially if the written description is accurate. If called out on a bad scan, said auction house will refund the customer immediately, no questions asked. It seems like a worthwhile risk that would likely result in thousands of dollars of extra revenue per auction.

We aren't talking about what is done after the card is purchased. We are talking about the sale of the card and how the pictures/description do not accurate reflect the card. Bottom line, the auction house was at fault.

Thank you! This keeps going in circles, yet it’s so simple to understand.

Yeah, but what's the fun in that. This thread is over 180 posts! But totally agree with that assessment.

But has there been any other claim that ML provided bad scans? I've been buying cards from auction houses for decades now and I've never had that issue with ML. Heritage is notorious for using scans that cover up flaws in cards as everyone knows (I know this from personal experience as well as the numerous collectors who have contacted me over the years with complaints and asked for legal advice). ML has had a myriad of other issues over the years, but bad scans -- at least to my knowledge -- has never been one of them. I could be wrong, but I think I would have heard about this issue before this thread.

I'm paying devils attorney..ahem advocate. Card was /is psa 1. It's hard to cheat and honest man. If it looked like a 3 candidate and made you think "hmm", remember all eyes are watching, including those running the auction. Nobody is letting that thing go.

Memory Lane Gehrig expectation vs reality
 

This PSA 1 1933 Goudey Lou Gehrig (cert 78153729) lot result went as expected (meaning what happens when this card was properly photographed and described).

Jan 13th auction. 14 bids. Final price w/ fees = $3763.20

May 4th auction. 11 bids. Final price w/ fees = $2546.40

About -32% price diff.


We in the hobby should continue to demand auction houses use proper descriptions and raw images and not enhanced w/ photo editing software. This would benefit everyone.

https://uploads.tapatalk-cdn.com/202...e7cd22802a.jpg https://uploads.tapatalk-cdn.com/202...a5b6c8cd75.jpg
https://uploads.tapatalk-cdn.com/202...f9c4f06034.jpg https://uploads.tapatalk-cdn.com/202...505b7df341.jpg

How soon until this card "pops" back up in a auction? Over under 3 months? :D

good question. not sure it will though as the card is pretty much “poor" (1) no matter. Really bad creases like some of my worn pants but def has nice eye appeal. No idea but if it does surface at auction in a diff slab, will be quickly spotted.

i'm more worried about auction houses stop w/ the vague descriptions and enhanced images. i went through the latter w/ the 68 3-D Clemente search. Enough is enough.

Maybe the next auctioner should include a free bottle of "Kurt's" with it as an incentive for the winner to turn it into a thing of even greater beauty (translation: a higher grade number) for when it's his turn to inevitably auction it off. Highly doctored scans will no longer be necessary. :rolleyes:

Exa rky, since you can't spoon out the wrinkles, it will be back in another psa 1 holder soon enough

I discovered something interesting today. Or rather someone else pointed it out to me.

On the FTC website (linked below), in regards to his settlement, it reads "The settlement with Cohen announced today further bans him from making misrepresentations in connection with the sale of goods or services." Perhaps this is why he was so overly sensitive when I called him out on it?

https://www.ftc.gov/news-events/news...-telemarketing

I can see how someone would be sensitive to those allegations, given a $10M sword of Damocles hanging over his head tied to that phrase.

I doubt JP is worried about a 21 year old settlement.

Along the same lines as the OP, here's a card in the Mile High Extra Innings auction where the scan doesn't match the reality.

https://i.ibb.co/rFRVMw1/53-T-Mantle-AA.jpg

https://i.ibb.co/RY6GqWc/IMG-8606.jpg

https://i.ibb.co/QPQ8B1F/IMG-8608.jpg

https://i.ibb.co/Ws7Vyyb/Lot-Detail-...ic-Altered.jpg

WTF? How did they do that??

Its really not hard to scan a card with zero clean up effects. I would recommend everybody scanning cards to not alter the scan settings at all.
The official SGC scan BARELY shows the crease, just checked.

Its hard sometimes, even unedited scans (like regular photos) hide flaws just because of the angle.

"Not readily noticeable"? :rolleyes:

I can accept that they didn't doctor the scan. I asked for a refund because the description disclosed the horizontal crease at the bottom of the card (visible on the scan), but neglected to mention the massive fault line running down the middle of the card through the spot on Mantle's shoulder.

To their credit, Mile High refunded most of the purchase price, but for some reason decided to keep the 6.25% sales tax I paid.

They mention the light horizontal crease but omit mention of the heavy vertical one? That's just weird.

They changed the description for the Extra Innings auction:

At least the next buyer has a heads-up that the scan is misleading, I guess. I'm just out the $85.28 in sales tax paid, unless Brian planned to refund that separately. I sent a follow-up Tuesday and haven't heard back.

good luck

Wait, and they didn't even ban you from bidding in future auctions for return an item that was significantly not as described? WHOA! Madness!!

I might be banned and just didn’t get the memo yet.

Depending on the circumstances, Brian isn't going to ban someone for a justifiable problem with a lot.
.

Sounds like a company I could do business with.

Don't get cocky, kid!

I'm sure you'll do something to deserve it. ;)