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By your posts everyone and their brother can tell what kind of person you are. You do a great job in that respect. With respect to Mastro, I dare you to ever find one instance when I said he was innocent (without saying until proven guilty or something to that effect). That is a fallacy carried forward by El Chapo's lawyer. BTW, I also wrote a letter to the judge on the matter and it was not flattering to Mastro.
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Parenthetically I wonder if PSA or Beckett has any clue what it does to the stress level of any collector who has put what for him/her is a meaningful sum of money into cards, to see card after card after card exposed as altered, and to see a major seller who most of us have bought from exposed as an outlet for a card doctor? That statement from Sloan suggests complete indifference, to me anyhow.
Even people who don't care about alteration surely are concerned with the value of their cards. And people who care about alteration are beside themselves, that I have talked to. This also is raising the stress level of every honest dealer. |
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Busiest person at PSA right now? The guy going in and lowering all of the SMR values so if they have to pay out it won't cost much.
"Oh, PSA 7 1960 Yaz rookie? I think the SMR reflects that to be $15. We honor our guarantee. Just send it in and we will send you the $15." |
I wonder if this was looked into by the media a little deeper if that would bring some of this to the attention to the broader public that would force some hands......perhaps an ESPN Outside the Lines special, or something similar...…
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So the "THREE THOUSANDTHS OF ONE PERCENT" claim is completely baseless. You can really tell from these posts who cares about the integrity of the hobby, and who is motivated by money. I urge anyone here who truly cares about the hobby to boycott PSA and stop sending them submissions. They'll likely not make good on their supposed "guarantee", so this is one of very few meaningful actions we can take to instigate change. |
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I wonder if PSA has asked to contact the seller because PWCC has already agreed to refund purchases in exchange for not being banned from future submissions and not falling out of PSA’s good graces (i.e PSA promoting their record sales price on card X).
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Once all of the outed cards are taken care of the rest is conjecture as far as the majority of the hobby is concerned. Anything that remains in a PSA slab is assumed to be good until proven otherwise. By keeping the submission records private PSA minimizes the chance that someone with a non-outed slab that may be tainted actually submits it for a guarantee review. It’s worked for them this way before. And as I said earlier, as long as they are being legitimate when they do a guarantee review and not just rubber stamping it as good to avoid honoring the guarantee they will be in the clear legally. Realistically there are always going to be some slabbed cards that are illegitimate from all TPGs. You will never be able to root them all out. Without the submission, sales records and photos I doubt many of the non-outed ones will ever be discovered. Providing that information to the public is not in their interests. One could also argue that it would also be contrary to the interests of those with a substantial amount of money already tied up in slabbed cards. Bottom line is don’t hold your breath waiting to get that info officially. The real questions are A) what can be done to minimize the ability of additional “re-works” from getting into slabs going forward? B) will those who are caught trying to cheat be sufficiently punished so that others are deterred from trying to do the same? |
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PSA is now the puppet master and Brent is the puppet. |
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I see the court room now ...
Card Collector: PSA - Did you grade huge amounts of altered baseball cards?! Judge: You don't have to answer that question! PSA: I'll answer the question. You want answers? Card Collector: I think I'm entitled to them. PSA: You want answers?! Card Collector: I want the truth! PSA: You can't handle the truth! Son, we live in a world that has baseball cards, and those cards have to be graded by men with plastic cases. Who's gonna do it? You, SGC? You, BGS? I have a greater responsibility than you can possibly fathom. You weep for card collectors, and you curse PSA. You have that luxury. You have the luxury of not knowing what I know -- that card investor's financial loses, while substantial, probably were lessened; and my existence, while grotesque and incomprehensible to you, saves money. You don't want the truth because deep down in places you don't talk about at parties, you want me grading that baseball card -- you need me grading that baseball card. We use words like "alteration," "conservation," and "authenticity." We use these words as the backbone of a life spent grading baseball cards. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the blanket of the very grading services that I provide and then questions the manner in which I provide it. I would rather that you just said "thank you" and went on your way. Otherwise, I suggest you pick up a loupe and grade your own cards. Either way, I don't give a DAMN what you think you're entitled to! Card Collector: Did you grade huge amounts of altered baseball cards?! PSA: I did the job-- Card Collector: -- Did you grade huge amounts of altered baseball cards?! PSA: YOU'RE GOD DAMN RIGHT I DID!!! |
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In the other ongoing thread, we saw how it turned out when an affected buyer politely asked PWCC for a refund. He was put off and rebuffed. Everyone is now passing the buck, and it's the collector who is screwed. Do not keep supporting PWCC and PSA and feeding them money. They do not act in the hobby's best interest (just their own). If you really feel a 3rd Party opinion is necessary, use someone else! |
PSA is part of a public company and has a board and shareholders to report to and protect. I suspect the best interests of the hobby would come somewhat further down their list.
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Selectively quoting me does not make your mob mentality valid. “3/1000ths of a percent SO FAR!” “I too believe there is more to be uncovered...” This is still America people. Remember innocent until proven guilty? From what has been discovered it appears that PWCC was somehow involved in some unethical and possibly illegal things with some know scams artists. It also appears that they managed to slip some things through PSA and other TPGs. And here you are, part of a mob that is spouting off all sorts of wild ideas about PSA being complicit in this, PSA is going to weasel out of its guarantee, and other generally unflattering conspiracy theories without any real evidence to substantiate it. PSA is doing what just about any other publicly traded corporation does when an apparent primary product/service failure has occurred; trying to weed out what of that which has come out is indeed true and what is not, trying to identify what risks exist for the company as a result of it, trying to identify other parties that could potentially be held accountable, trying to minimize the damages to the company, trying to reassure customers, etc. It may ultimately be proven that there are 100,000 tainted items, but right now there isn’t any evidence to back that up. There is evidence that has been developed that suggests about 1,000 so far. Are 1000 too many? Yes, but it’s far from the epidemic level that the mob is currently panicking about. For someone who claims to be so concerned about integrity you certainly don’t seem to be very worried about the integrity and fairness of passing judgment on people like myself, and PSA for that matter, without proper basis in fact. |
I really do think this statement is horrible.
If you believe someone altered a card, PSA thinks the best thing to do is return the card that they couldn't the alterations on to the same person. Those will of course just be cracked and resubmitted for a clean number in a new slab, and in time the whole thing will be forgotten. Or the same people who can't get it right in the first place will re-evaluate??? |
Here comes the competition!
https://uploads.tapatalk-cdn.com/201...ad7f723447.jpghttps://uploads.tapatalk-cdn.com/201...bddf357b43.jpg Sent from my iPhone using Tapatalk |
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Not part of a mob... just someone who does not want to see the collectors get burned. PSA/Sloan's Letter directly states that the affected collectors should go to the SELLER (not PSA) for refunds. PWCC has already demonstrated that they intend to make this process very cumbersome and difficult. And thus, it is the collector who is screwed. So while we are apparently miles apart on this, we can still have a good conversation. I don't want to see Collectors take the hit for this, and do want PSA to live up to its long-stated guarantee. Otherwise, it's all just meaningless lip service. |
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But in this case they already have a prior statement from PWCC saying that they will handle it for any cards they brokered. What we don’t know is what, if anything, PSA may have said to PWCC that PSA would do unless PWCC made this offer. We also don’t know that ifbthis offer for PWCC is a result of some conversation. Between PWCC and PSA, whether as part of it PWCC is required to turn over any cards they redeem to PSA to prevent cracking and resubbing them or selling them raw to unsuspecting people.
PSA is part of a publicly traded company. They have shareholders to protect. Why shouldn’t they take advantage of what PWCC is offering to do so? They also said that the guarantee review was an option as well. I don’t see them rejecting to do reviews. I see them trying to minimize the number of reviews they need to do. I have plenty of gripes about PSA, but I really don’t see their early attempts to minimize their liability as anything other than normal corporate behavior. |
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As noted before, I think this will possibly their stance. 1. Return the item to the person that sold it to you for a refund. 2. That person(PWCC) can try to return in to PSA under the guarantee. 3. They get denied for violating the terms and conditions by submitting knowingly altered items. |
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I think rather than taking $10 to crossover cards SGC should be offering to independently look at any cards and give their professional opinion as to whether the card has been altered. If it hasn’t they can crossover and if it has then the owner can go to PSA for recourse.
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sounds like $10 gets you a review, and if it meets your minimum grade or higher for crossover, you pay a little more? The regular grading fee? |
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I don’t think we are miles apart at all. We both want integrity. Neither of us want to see innocent collectors take a hit on this. But innocent collectors could take a hit in a number of ways. Beyond the affected cards themselves, the whole hobby could take a major hit if psa’s credibility were undeservedly and excessively undermined. Driving PSA into financial instability or insolvency could also cause a hit to innocent collectors. I read Steve Sloan’s statement and I see a corporate executive trying to leverage what resources he has to protect the company during the early stage of a potential problem. This thing has a long way to go and could play out in many unexpected ways. Unless they have fools as attorneys I can’t believe that PSA would do anything with respect to their guarantee that contradicts what is written in their guarantee. PWCC has admitted some responsibility for the current situation and has made a public statement saying they will do all that they can to make things right. It is not unreasonable for PSA to try and use that to their advantage, especially if PWCC is actually mixed up directly in it. I see nothing in the PSA statement that says they won’t do a guarantee review if one is requested. And I think there are plenty of times in all of our lives that we’ve purchased something that had an issue and our first call was tonthe party we purchased it from, not immediately to the party that provides the warrantee. Within the above contexts Sloan’s statement does not strike me as so far out of the norm. |
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How many years later is it legitimate to go back to an innocent seller?
What is an "unknown" seller and why did Sloan limit the guarantee to that? I think you are being too kind here. Way too kind. Sloan should be manning up not looking to say we're your court of last resort. THEY graded the cards not the sellers. |
I find both PSA's and PWCC's responses to this situation pathetic and ill-advised. If they want to regain trust in their brands, they should ONLY be responsive, helpful and proactive. They are being deflective and standoffish. Bad business.
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Old established problem, but suddenly it's now a crisis?
I've been on a hiatus of sorts for the past four years or so, but just happened to look at the message board for old time sake and noticed the proliferation of threads regarding altered PSA cards. Needless to say, it should have not come as a surprise to me. Why it now seems like a scandal is perplexing.
I thought the issue of a substantial amount of altered cards being systematically slabbed and graded by PSA is old news going back at least 10 years. Was it just skepticism in the past and now it's an irrefutable crisis? What am I missing? As for PSA's response regarding altered cards, based on my past experience, one should be cynical regarding PSA's disturbing history of dealing with the problem. |
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I'm glad to see you're still here fighting for truth, justice and the American way. |
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At this point, I would feel better with a TPG that ONLY slabs unaltered cards and does not do numerical grades. So their only focus is spotting fakes and alterations while using the best possible slabbing techniques and tech to keep cards safe. PSA and BGS are done, IMO. I love the BGS slabs, but they slab sheet cuts and can't spot alterations. I hate PSA slabs and they can't spot alterations. SGC slabs are ugly and flimsy. So now what?
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I've not posted much at all on this, but have certainly been active in reading as much as I can. Maybe that's because I have a job, and a second small business on the side (not card related).
What bothers me about going back to the seller is what happens if that seller bought the card from another seller earlier. Now is that seller supposed to go back to the last seller? And then so on? Not all sellers are the original graders. Back to the car comparison, if you buy a used (and relatively new) car from someone, and that car has a recall, do you go back to the guy you bought it from? Of course not. The whole premise of PSA's business model is to remove the doubt around the product they viewed. For me right now, my buying habits have in fact simply stopped. Have been that way for about three weeks now. This makes me sick, and I'm not sure how much I want to continue at the moment. While I'm a small fish, this hurts all dealers, and I will guess am not alone at eliminating my purchases. Further, this fall I have planned and booked a trip to New York, primarily around finally bringing a large amount of my collection into the PSA offices in NJ, or at the New York Comic Con. My wife and I are spending ten days in the city, but the destination for this vacation was predicated around getting some of my higher end stuff graded. While it may not be much to some collectors here, it is a lot for me. Included in the batch is a complete set of V145-1 hockey with a nice Morenz, Clancy, and Joliat RC's and a host of HOF'ers, some 52 Topps including Matthews and Mays, and dozens and dozens of other cards in the $100-$1000 range. It would cost me, I don't know, a couple of thousand to grade them, if not more? In any case, it is now off the radar. Not giving these guys four figures of cash for an "opinion" that cannot be backed up. I will, however, have an extra day or so in New York, and some extra cash. |
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If you eyeball the list of alleged flip number ranges of suspected cards that is posted on BO the last time I checked it looked like there were on the order of 1000 items. I did say “so far”. It’s early into this. Nobody knows how deep this rabbit hole goes. I also said I expect that the number would grow. What you call spin I call letting it play out and in facts before rushing to judgment. Anyone who owns a significant number of PSA authenticated items has a vested interest in what ultimately comes out of this. I see no one questioning the person who posted that there were over 100,000 items about how he came up with that number. I don’t understand the predominant need to try to hang PSA and significantly increase the damage to innocent collectors based on what we have learned so far. |
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You need to send a check or credit card in order to pay for the items, and who would vouch for Moser time and time again to cover his items or pay for his services? (Well Brent, but who else?) They need to release all of his submitted cards, decertify them so that the website tells them to return them for a review under the grade guarantee, and then actually do their job a second time. If they have to crack the card to see the edges, no problem. They have the slabbing machines. No reason they shouldn't see the edges clearly and not have to worry about glare to detect reglossing/recoloring. They need to post on the front page of the website their lukewarm initial answer to make their owners more aware of the issue. I did get an email response from Mr. Sloan today. |
That’s along the lines of the J&J approach that was used with the Tylenol issue years ago. It was the classic “right” way to handle a problem of this nature, although admittedly the consequences of that one were potentially life and death
It would be nice to have that kind of approach taken, but given what has been done in the past by PSA I doubt we will see anything near that. The more familiar “circle the wagons” approach is more typical from their playbook. |
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