My latest SGC submission took 20 business days from the day it was marked received by SGC until they marked it as shipped. Cards arrived yesterday and interesting these were Menko cards like mentioned above. I sent in my Sadaharu Oh collection of 12 cards for slabbing here are the results:

1 card they did not grade (it's a 1959 Marumatsu Oh) marked SGC does not grade, and they refunded my fee.

2 cards got number grades both 1s

4 cards got Authentic slabs "Minimum Size Not Met" they look good to me

3 cards got Authentic slabs "Evidence Of Trimming" one had clipped corners, the others looked ok to me

1 card got Authentic slab no qualifier heavy wear on edges

1 card got Authentic slab "Altered" there is a heavy ink mark on the front.

https://i.imgur.com/zemzvmLl.jpg

https://i.imgur.com/UirekYWl.jpg

I emailed them, and got the reply that "Experts on our Identification Team were not able to find enough information on those specific copies." Which for some of my cards I could understand that there might be some confusion....but others, where there was a clear Menko number that matched the guidebook and wouldn't be confused with anything else....well??

Appreciate this post...came here to see if anyone was having more than promised wait times. Nothing critical, just a 3 card sub...but anxious to get them back as it's the last couple of a tough set. Logged received 3/19, now sitting at 20 days and no action. Again, no biggie but when they say 5/10 days, doubling that gets concerning. From reading this looks like I'll just be patient and it's now their norm...just wish they would communicate their new norm.

In addition to backlog, wait times also depend on how obscure your cards are, as certain cards take longer for them to research.

I have a submission that was marked as received on 3/21 and went into post-grading processing on 4/10, but the grades still haven't posted. So they're definitely still backed up. It's all Topps, Bowman, Leaf, and Goudey stuff though, so nothing challenging for them to research.

Well, that makes sense...these were 1953 Dormand Post Cards...not super rare but certainly not the norm. Finally marked as shipped yesterday...hoping to get them in hand in a day or so...

Service level is making a difference with 1-3 days still on track.

Was just going to ask about that, good to hear that the immediate service level is still immediate. Wonder if some are going to start utilizing that more often on the bigger cards for a quicker turnaround time, especially for resale purposes.

Good thought…

Dropped off at Chantilly on 4/5

18 business days later, no movement

I dropped an order off at Chantilly on 4/6; shows shipped as of 4/30. These were all Post-War Topps cards, nothing out of the ordinary.

Fingers crossed

Nothing they haven't graded before

1. 1908 Stollwerck Album 10 I Leonardo Da Vinci Gruppe 426
   
2. 1922 Felix Potin Renoir
   
3. 1966 Lyons Maid #46 Pablo Picasso Famous People
   
4. 1980 Topps #482 Rickey Henderson
   
5. 1980 Topps #482 Rickey Henderson

92 card order dropped off at Chantilly on it's way back, so well under a month.

My 19-card order containing both pre-War and post-War cards was given to SGC at the Chantilly Show on April 5th. Graded cards shipped April 30th. The USPS says I will receive them on May 3rd.

I sent 28 cards a little more than a week ago via registered mail.

SgC “received them” and scanned them in on the 24th. Received an email that morning.

I received another email that afternoon with a tracking number and all my grades and scans posted to my account. I will have them back by Friday.

Granted, I didn’t send anything fancy or tough that would require research or anything…but isn’t that awfully fast?

And the grades were pretty much exactly what I expected.

Best overall grading experience end to end that I have had

I submitted cards at the Dulles show on Friday. The person I handed the cards to said they were not backed up and I should expect them back in under the 10 business days. We will see.


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Was this regular 5 to 10 day service or an upgraded level? I had cards that delivered the next day (6/25) No update yet. All t206.

Just submitted a lot of 11 today at the lower level. So we shall see. Toughest part is waiting without knowing anything since you can't track the steps like you can with PSA.

Cory

I submitted just with the regular 5-10 day turnaround. Just 60s and 70s stra cards, but the into those around and out the door in an afternoon is pretty impressive to me

Mailed 21 cards today at the 5-10 day service level.

Yaz,
Thanks that is impressive. I was hoping the same for mine with no luck. This is my first order - can anyone tell me what the 4 parts of the circle are in the SGC app for an active order? My order is currently on the 2nd section - RECEIVED. I assume the 3rd section is GRADED or similar and the 4th is SHIPPED??

I subbed 15 cards at the $15 level. Turned around in 5 business days. Very pleased.

66 card Chantilly drop off is in post grading processing. What a difference a month makes.

Mailed 6/26/24
Received / logged in by SGC 6/28/24

Grades completed and tracking number given a week after dropping off my cards to be graded. Not a bad turn-around time.


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Doesn't anyone know if SGC holders the 1997 Autographed Willie Mays cards like the one below, since they were issued with the autographs on them? I keep thinking no for some reason, but is that the case? Was hoping to get it protected inside of a slab.


Attachment 626869

Issued with autographs means you are good to go. They will slab them.

Thank you. May Red be with you. :D

Looks like SGC turnaround is back to normal. I had my 6 card submission graded and delivered to the UK in a week.

Jun 24 Cards delivered by UPS
Jun 25 Cards marked as received by SGC
Jun 26 Cards graded
Jun 28 Post Grading completed
Jul 01 Fedex Delivery

That's pretty darn impressive.

New update

Mailed - 6/26/24
Received / logged in by SGC - 6/28/24
Received a $15 refund due to a postcard they can’t grade - 7/3/24

I submitted 17 items for grading plus 1 graded card for a label correction to SGC on the evening of Friday, June 21st, at the Chantilly Show. My cards were shipped from FL on Monday, July 1st, and I received them this afternoon. This was a 6-business-day turnaround, including the day SGC shipped them. Many kudos to SGC for the FAST turnaround, especially as my cards are "unusual" cards, not run-of-the-mill Topps and Bowmans.

The label correction was for a W501-2 of WaJo that SGC wrongly labeled a W575-1. A few months earlier, I had subbed W501-2s of both WaJo and Sam Rice together with W575-1s of both WaJo and Sam Rice. SGC labeled both Sam Rice cards correctly, but labeled both WaJos as W575-1s. Kudos to SGC for making this correction. But, I am taking away these kudos because the SGC order document that accompanied this re-labeled card shows a $40 service fee, after I was given the understanding by a SGC rep that there would be no charge for this error correction. I will convey my displeasure re this in an email tomorrow.

SGC did not slab one of my 17 items, a 1924 WS Game 7 ticket stub, and they credited my account. The SGC order document that accompanied my cards says, "SGC does not grade." Before I subbed this ticket stub, I checked eBay, and I saw SGC-slabbed WS ticket stubs, so this surprised me. And, I would have thought that the SGC rep who accepted my submission at Chantilly and immediately changed this ticket stub from the top loader it was in to a card saver would have known this and not accepted it.

Another surprise and disappointment pertains to the 1923 Fleer card of Dutch Ruether I subbed. SGC merely labeled it as a 1923 W515-1 card, with no mention of Fleer. I'm guessing that when I inquire, a SGC rep will tell me that SGC no longer puts "Fleer" on the labels for these, despite there being 11 1923 Fleer cards listed in SGC's pop report. I'm guessing this because SGC recently told me they no longer put "Wool's Bread" on the labels of W551 cards that have this ad back, after I inquired as to why SGC didn't note "Wool's Bread" on the label of the WaJo card I subbed. I even have in my collection a W551 Wool's Bread of Wally Pipp with this noted on the SGC label! Sigh!

A fast turnaround is great, so long as it doesn't lead to "haste makes waste." Or maybe this is just a case of SGC incompetence. Two of the 17 cards in my sub are a 1955 Topps Hocus Focus card #3 of Dick Groat and a 1956 Topps Hocus Focus card #1 of Dick Groat. Guess what, SGC labeled both of these cards identically as being 1956 cards! And, the label on the 1955 card says "Authentic - Minimum Size Not Met." Duh, anyone who knows anything about these scarce Topps issues knows that the 1955 cards are smaller in size than the 1956 cards! See pics below.

New update

Mailed - 6/26/24
Received / logged in by SGC - 6/28/24
Received a $15 refund due to a postcard they can’t grade - 7/3/24
Shipped by SGC - 7/8/24

Sgc
 

My order (23 t206)
Order entered 6/19
Order received by SGC 6/25
Shipped from SGC 7/15

Where do I go to complain about the grades I got? Kidding, mostly - most fell in the range I expected. 1 had a diamond cut that came back Authentic Miscut (which is the first time I've seen this from SGC).

I anticipated between 2's and 4's just based on my experience owning/buying/selling/looking at cards. I received 3 ones - one had a backstamp, which I presume was the reason. 1 had a pinhole that I missed. 1 had very, very slight paperloss on the back (which I also missed), which I assume was the reason. 2 - 1.5's - 1 I kind of figured. 4 - 2's. 6 - 2.5s. 5 - 3's, and 1 - 4. 1 A - which was a special case - a Southern Leaguer with a Piedmont 150 back (the only one that exists as far as I am aware) - I knew A was best case, and I was ecstatic that they slabbed it.

Dropped 7 cards off at the National on Thursday, just got notice they're being shipped. Very happy with the turnaround, and the grades.

SGC processing
 

In follow up to ldrunner27, I submitted a small group to SGC last
Thursday at the National. The group was comprised of a 1971 Topps Gil
Hodges (great card) and 4 T206...

The cards were graded and slabbed, and placed on SGCs site for viewing,
yesterday August 2nd. Since they likely arrived at SGC Monday of last week,
that's remarkable. Finally, all 5 cards were within 1/2 point, either way, of my
expectations. Very happy with the results and efficiency.

Trent King

SGC has been crushing it on my turnaround times as of late. Maybe 5 days from receiving to them shipping. Even PSA has been about 60% estimates on turnaround times for my submissions. All submissions a dozen cards or less.

The good news:

My three-card order with a 1-2 Business Day estimated turnaround entered post-grading and I received a tracking number two days after SGC received the submission.

The bad news:

Two of the three cards were misidentified and mislabeled, even though I had correctly identified them on the submission form.

They identified my 1931 W502 card as a 1931 W-UNC, despite the fact that mine has "One Bagger" on the back and the 1931 W502 set is already in SGC's database.

They also identified my W511 unnumbered card as a "#71," even though mine has no number and is clearly different from the #71s that they've previously graded.

The worse news:

SGC support responded with this:

Putting aside the fact that W502 cards are probably misdesignated as "Hand Cut" in the first place, SGC's response was surprising because both cards were previously slabbed by PSA, the W502 is off-center but not trimmed, and SGC has previously assigned numeric grades to W511 cards with smaller measurements.

Now I'm wondering if the fact that SGC couldn't properly identify the cards in the first place impacted their decision to take the $500 and send them back raw. This makes me sad because I greatly prefer SGC slabs, but now I feel like I can't entrust them with my cards.

https://i.imgur.com/njN4VKB.jpeg

https://i.imgur.com/OTdGHyj.jpeg

https://i.imgur.com/OnQyyXz.jpeg

Just following up on this with a response from SGC's support team, which doesn't do anything to restore my confidence:

If I'm understanding correctly,

1) SGC sent my cards back raw because I didn't request that they be encapsulated even if "altered."

2) SGC considers the cards "altered," for slabbing purposes, whenever they don't meet SGC's minimum-size guidelines.

3) SGC didn't know which sets my cards actually came from, but they can somehow state with confidence that the cards would be too small even if the SGC graders had known what they were looking at.

This is pretty standard stuff when submitting to SGC. Any card that measures small will not be encapsulated unless you check the "encapsulate if altered" box. Note that PSA does the same. But at least SGC makes it easier to select that as an option. PSA doesn't even have this listed anywhere on their submission form. You just have to know to write it into the notes field and hope they see it.

Also worth noting is that they've both gotten way more strict with respect to which cards they're flagging as altered or min size these days (and PSA is worse than SGC for min size).

As far as correctly identifying said cards, I have no insight there. I'm not familiar with these sets. But that sure sounds frustrating.

OK, now I think SGC is just trolling. After they misidentified my 1931 W502 #29 Ruth the first time, they agreed to take it back for another label.

Here’s their second try:

Tony Lazzeri is #29 in that set, not Ruth. I’m not sure who’s doing the research over there now, but they’re looking in all the wrong places.

They are certainly VERY frustrating to deal with. They are very hard on those handcut cards too. I might have just left the damn card in the PSA holder and sent it in or not. Not sure how much PSA charges for the refresh? Still, they got your money and that's ALL THEY CARE ABOUT!

I think better of sending them anything other than the occasional Refresh of the old holder. Even that is moronic on my part. I'd limit myself the trouble with both these companies. They certainly don't care about us, the collector. Good luck!

+1

Best advice currently offered on net54. Take heed!

More evidence of SGC's descent into the abyss.

https://www.ebay.com/itm/15648576778...7789&recoPos=1

This one was graded last year, but somehow they slabbed a plain ol' W519 unnumbered Ruth as the rarer Type 2 #20 variation. As with my recent W502 and W511 submissions, I don't know how SGC manages to screw up the distinction between numbered and unnumbered cards. It doesn't even require special expertise -- just the gift of sight.

With my new SGC submission, I've arrived at Post-Grading Processing.
Is that exactly what it sounds like? The cards have been graded (11/01) and they're being readied for the shipment back to me?

The reason I ask is one of my cards was (what appears to be naturally) a hair short side to side and I was worried that it could possibly end up as "AUTH - Evidence of Trimming," which would be a big old bummer, man.
However, I unchecked that box saying to 'Slab if Authentic' (or whatever) on all of my cards, so wouldn't I have gotten a notification of a refund if they deemed it to be too short (and didn't holder it)?

FYI: It's a 1971 Topps card, so those seem to be undeservedly deemed 'trimmed' much more than other sets, so my fear is real.

No refund if they deem a card to be trimmed, whether you checked off the box or not.

Thanks. And bummer.

SGC received 10/24
SGC Graded 10/31
Arrived at my house 11/18

10 card order. 17 business days from when they received my cards until they arrived at my house.

SGC received 1/22
SGC Graded 1/28
Arrived at my house today 1/30

15 card order. 7 business days from when they received my cards until they arrived at my house.

WOW that's FAST

Did immediate on a leaf premium and received back within 3 business days.

Any info on processing times at SGC?
My latest order was marked "received" on 2/25....but now looking online I see that the current default has been moved to 15-20 business days for standard grading. When did this happen?