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To read some people take the "my way or the highway" approach is disappointing and seems a parallel to the debate these days about players showing emotion on the field, with the old timers lamenting these young whipper snappers.
In the end, for buyers AND sellers, the more options you can offer when it comes to buying (whether as the buyer or seller), the more opportunities there will be for sales. I'd only hope that sellers would understand that not everybody walks around with large sums of cash, much less medium sums, and that any potential sale could help foster the baseball card community and the passion of a collector. |
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I actually had at the last show some customer breathe a sigh of relief when I told him I would take pay pal f and f. He had enough on his to pay but believe it or not, he never thought of Pay pal as an option to pay at a show. Yes, many buyers do believe cash is the only way.
Matt; We'll talk about your CC later. Rich |
Seller Beware
There have been a few dealers come forth saying they accept PP at shows. This is just as easy for a buyer to dispute as a credit card charge. If a dealer accepts PP at a show, there is no proof that the merchandise actually exchanged hands. With an eBay order or online order, there is delivery (or signature) confirmation that shows the buyer received the item. In person, at a show, there is no proof that the buyer received the item. All they have to do is file a dispute with PayPal and say they never received it and there is actually no proof that they did. PP F&F is even easier to dispute. All they have to say is that they sent it to the wrong person. If you're a dealer and choose to ignore this, then that's on you. That said, I wouldn't worry about smaller purchases, but I would never take PP or CC at a show for a $6K card.
For buyers that can't understand why some dealers don't take CCs, PP, or other forms of payment, a charge back is a huge hit on a $6K purchase. For the dealer that operates on a 10% profit margin, he has to sell $60K worth of inventory just to break even on that loss. If he operates on a 20% profit margin, he has to sell $30K. And so on, but hopefully you get the point. Why would a dealer make themselves vulnerable like that? Makes no sense. It’s easier just to not take those forms of payment. Are the dealers going to lose some sales? Absolutely. But there will always, always, always be another buyer right behind the other one that’s willing to pay cash. If you still can't understand it, think of it this way. If you were to lose your wallet, would you rather it contain $6K cash, or a credit card with a $6K available credit limit? Of course you would say the credit card, right? Why? Because you wouldn't be responsible for any fraudulent charges. You would just dispute them. On the other hand if you lose a wallet with $6K cash, you'll likely never see that again. If you understand this simple concept, then how in the world can you blame a dealer for not accepting a $6K credit card charge and leave himself vulnerable to a charge back? |
As an addition. If you want to haggle price it HAS to be a cash payment.
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How prevalent do you think charge backs are though? I certainly agree it's a possible issue, but I'm not sure if it's something that happens a lot. I ring my card up all day and I never consider calling my CC company and disputing a charge. I'm sure someone somewhere does, but is it a practical concern?
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I'd turn your question around... how in the world can you blame a buyer for not wanting to pay with $6,000 in cash and leaving him or herself no recourse if they were to get scammed? That's not to mention the risk for the seller to be given counterfeit currency. Nothing is foolproof. Quora.com notes the rate of chargebacks is less than .1 percent for transactions where the card is present. Based on that, making a decision to not process cards at shows for the fear of a chargeback is like not going on a tropical vacation because you're afraid of flying. Ill informed at best. The larger antagonistic attitude on this issue also hits home how I've felt at some card shops and with some sellers at shows. I'll never be the person with $6k in my pocket or in my checking account to spend at a show, but I would hope that purchases of any level would be welcome and that sellers would want to work with me on making a sale happen. The "my way or the highway" attitude is counterproductive and those sellers could use a reminder that they potentially aren't just turning away one sale, but perhaps repeat business. Sure, you might sell that $6,000 to another willing buyer, but you also might have lost many thousands more by not working with the first one. |
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And counterfeit currency? OK, you're really grasping for straws now. They sell these at Sam's which pretty much eliminates the risk of the seller accepting counterfeit currency... http://www.samsclub.com/sams/sharpie...prod4960410.ip |
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And you're calling my counterfeit currency argument "grasping for straws" when your earlier note about the potential for chargebacks happens less than .1 percent of the time? Pot, meet kettle! If by "grasping at straws" you mean I'm looking at something that's such a small percentage of transactions it probably isn't worth worrying about it, I think you're right. And it's exactly the same "grasping at straws" argument that you make when outlining the risk of a chargeback. |
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+1 very well written and 100% agree |
I agree that dealers can approach the sales portion of their business any way they like and there is no right or wrong way. But when it comes to myself, anyone who doesn't accept cards will lose my business every time.
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I inferred it is the buyers responsibility to look over the card(s) before the purchase. Likewise, if a dealer accepts a large sum of cash, he has a responsibility to make sure its not counterfeit. As far as your ridiculous question goes, yes buyers have been scammed at showx before. It happened to one of our board members and the dealer was Gizmo's Sportscards. IIRC, the buyer made a very large purchase at a show and later realized the cards had been altered (trimmed I believe). But the buyer took full responsibility for not examining the cards closer. He still outed the dealer (as he should have) to make future buyers beware. |
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I'm eager to dispense with the hostile tone, so lets be done. |
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Maybe. I like going to shows because I don't get to be around people into cards very often. So it's a good time for me just walking around and checking stuff out, dropping off cards for grading. But because I don't actually buy something that often I don't take a lot of cash with me. I am a serious buyer though if I find that item. It would be with my debit card though.
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I'm really surprised we haven't heard from more dealers on this issue. Perhaps they just don't want to speak up. I did find this old thread...
http://www.net54baseball.com/showthr...rd+charge+back It does happen. And to clear up some misinformation posted earlier, yes the charge back rate is less than .1 percent. However on purchases over $2500, the charge back rate jumps to nearly 3.5%. How convenient that was left out. And I bet if more research wete conducted, it would show that charge back percentages are even higher at hobby/trade shows. |
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Lets clear up the real misinformation, as I posted: Quote:
https://www.quora.com/Online-Payment...rate-in-the-US Vintagetoppsguy apparently found this page, which includes this nugget: "Amount over $2400-$2500 mark suddenly experiences a surge and it is almost 3.0% to 3.5%" But Vintagetoppsguy either didn't read the page or is purposefully being deceptive because that nugget follows this clarification: "For Card Not Present Transactions: The chargeback rate is very interesting:" That is: For transactions without credit cards, chargeback rates are between 3 and 3.5 percent. I quoted for when credit cards ARE present, which is clearly what we are talking about when it comes to purchasing cards and memorabilia at shows. The higher percentage is when cards are not present, such as eBay, etc. I'm happy to keep an informed and respectful conversation going, but describing the information I posted earlier about chargeback rates as "misinformation" is either an egregious mistake where Vintagetoppsguy failed to comprehend the web page or an accusation intended solely to deceive. Quote:
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I see both sides of it and I think any dealer has the right to accept/deny any payment method they want. If I were a dealer, I'm not sure I'd want to accept a card payment on a $6K item and as a buyer, there's no way I'd show up to a card show with $6K in cash, either.
To lessen the rate of chargebacks, couldn't dealers simply either have buyers using credit cards sign the credit card receipt that machines use, OR in the event of Paypal being used, sign a receipt where both get a copy to provide documentation of cards being exchanged? And I'm not sure how ironclad it would be when it comes to chargebacks, but the language 'All sales final' could be added to the receipt. That (like anything else) wouldn't get rid of chargebacks entirely, but wouldn't it help a great deal? |
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http://articles.latimes.com/2008/may...-counterfeit14 |
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However, if I were a dealer at a show selling a $6K card, I would worry less about counterfeit currency than I would a credit card charge back. That't just my opinion. |
Re: payments at shows
I'm a little offended by the suggestion that all show dealers who accept only cash, do so to avoid paying income and sales taxes. I report my sales and income and pay my taxes. I know many dealers do the same. I choose not to accept electronic payments, in part because of the costs, but primarily for the potential chargeback problems. I have a regular job and don't have the time to fight with a credit card company over a chargeback, justified or not. And since I don't put food on my table by selling cards, I would much rather walk away from a sale than take an electronic payment and hope the customer doesn't get buyers remorse.
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Thanks, Ed, for your perspective as a dealer and for bringing back some common sense to this thread.
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I have done one or two shows a year max and usually made just a little. At the same time I was also selling on ebay and did declare ALL of the income every year. It is easier to do that than try to play fast and loose. |
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