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-   -   Memory Lane sold cards they didn't have per SCD (http://www.net54baseball.com/showthread.php?t=349169)

Aquarian Sports Cards 05-07-2024 08:00 AM

Quote:

Originally Posted by jacksons (Post 2432027)
As a consignor, are you given the option of having your card(s) not included in a card show display case? Wonder where this is in the fine print of the consignor agreement. I would expect my consignment to be in a vault.

Tough call, you also want the auction to be promoting your items right?

Mark17 05-07-2024 08:01 AM

Quote:

Originally Posted by Aquarian Sports Cards (Post 2432051)
Amazingly though, it is not actually illegal (really isn't that in essence what an ebay auction is?)

Is it legal to list things on ebay one doesn't have? I'm sure it's against their rules.

I'm going to a flea market this weekend and I'm "optimistic" I'll soon have a green Cobb available. Can I list it on ebay now?

Leon 05-07-2024 08:05 AM

Quote:

Originally Posted by BRoberts (Post 2432055)
I think it is admirable that a consignor, Ryan, is handling spokesperson duties here for Memory Lane. It has been established that Joe T. Is the best catalog writer in the business. Maybe he or another ML representative could come on the board and make a post or two to clarify the situation about what exactly happened and what expectations are moving forward.

I don't think they should make comments while an investigation is going on, but that is up to them.. Isn't that law 101? Or is that common sense 101?
.

111gecko 05-07-2024 08:14 AM

Cards
 
There is probably a good reason they have handled it this way. Guessing:

1) They know the party that took them is and have sufficient confidence they will get them back.

2) If some have been sold, they didn't want the auction down for the investigation while they try and retrieve.

3) Short of the thief freaking out and throwing them in the trash (which is highly unlikely); the cards are probably under someone's bed until they figure out what the heck they got themself into.

We're all extremely hopeful they will be found and you'd think that's going to happen.

BillyCoxDodgers3B 05-07-2024 08:21 AM

.

hcv123 05-07-2024 08:28 AM

Additionally.....
 
Quote:

Originally Posted by Leon (Post 2432059)
I don't think they should make comments while an investigation is going on, but that is up to them.. Isn't that law 101? Or is that common sense 101?
.

It sounds like ML has communicated clearly and directly with all affected parties - which IS business critical. At this point they don't owe anyone else any explanations. I suspect as this unfolds more details will be made available to interested but unaffected (directly) parties.

For ML, Ryan and all other affected consignors and winning bidders, I am very sorry to hear about this and hope the thief is caught and cards recovered.

To all those who are offering could have, should have and would have scenarios I remind you that hindsight is 20/20 and "easy" to see looking back. As previously mentioned it sounds like this was standard business practice with little or no historical problem(s) and was covered by insurance. I suspect that practice will be scrutinized and possibly modified moving forward.

While I understand the question of running the auction with the knowledge that the cards weren't available, I also understand that it really was the best way to establish current fair market value for insurance purposes.

I have and know of others that in the past had issue with Fedex stealing cards and hope they are being investigated here as well. I think their $1,000 cap on "collectible" claims (it's in the fine print) leaves them ripe for incidents like this.

Carter08 05-07-2024 08:40 AM

Quote:

Originally Posted by hcv123 (Post 2432066)
It sounds like ML has communicated clearly and directly with all affected parties - which IS business critical. At this point they don't owe anyone else any explanations. I suspect as this unfolds more details will be made available to interested but unaffected (directly) parties.

For ML, Ryan and all other affected consignors and winning bidders, I am very sorry to hear about this and hope the thief is caught and cards recovered.

To all those who are offering could have, should have and would have scenarios I remind you that hindsight is 20/20 and "easy" to see looking back. As previously mentioned it sounds like this was standard business practice with little or no historical problem(s) and was covered by insurance. I suspect that practice will be scrutinized and possibly modified moving forward.

While I understand the question of running the auction with the knowledge that the cards weren't available, I also understand that it really was the best way to establish current fair market value for insurance purposes.

I have and know of others that in the past had issue with Fedex stealing cards and hope they are being investigated here as well. I think their $1,000 cap on "collectible" claims (it's in the fine print) leaves them ripe for incidents like this.

Counter point if it was to establish value: They allowed their customers to waste their time bidding on a make believe auction to maximize their own insurance recovery.

calvindog 05-07-2024 08:45 AM

Quote:

Originally Posted by Carter08 (Post 2432070)
Counter point if it was to establish value: They allowed their customers to waste their time bidding on a make believe auction to maximize their own insurance recovery.

If the choice was to follow what your insurance company told you to do or else they wouldn’t cover a penny of the loss, or do it your own way, not have the auction, and lose $2 million, what would you do?

Gorditadogg 05-07-2024 08:50 AM

Quote:

Originally Posted by Carter08 (Post 2432035)
I think it’s more than fair to question whether sending the package the way they did and continuing an auction of items they no longer had without saying a word are the best things.

Oh, sure. Questioning things is fine and needed. On the other hand, jumping to conclusions and spouting uninformed opinions without knowing the facts, as some on here like to do, is annoying.

Sent from my SM-S906U using Tapatalk

Gorditadogg 05-07-2024 08:50 AM

Quote:

Originally Posted by Carter08 (Post 2432035)
I think it’s more than fair to question whether sending the package the way they did and continuing an auction of items they no longer had without saying a word are the best things.

Oh, sure. Questioning things is fine and needed. On the other hand, jumping to conclusions and spouting uninformed opinions without knowing the facts, as some on here like to do, is annoying.

Sent from my SM-S906U using Tapatalk

Johnny630 05-07-2024 08:51 AM

The Con is the continued theft that has recently occurred on-site at these major card shows. At every major show, you hear from dealers being theft victims of multiple expensive cards/many graded. The people doing this are not heroin junkies….they seem to know what they're doing…does not appear to be rank amateurs with little to no knowledge of the value and workings of this industry.

parkplace33 05-07-2024 08:57 AM

Quote:

Originally Posted by calvindog (Post 2432074)
If the choice was to follow what your insurance company told you to do or else they wouldn’t cover a penny of the loss, or do it your own way, not have the auction, and lose $2 million, what would you do?

Understood but is that the way it had to go down? We have many lawyers on this board, can we get an opinion? And no comments from ML doesn’t help this issue.

Mark17 05-07-2024 09:03 AM

Quote:

Originally Posted by calvindog (Post 2432074)
If the choice was to follow what your insurance company told you to do or else they wouldn’t cover a penny of the loss, or do it your own way, not have the auction, and lose $2 million, what would you do?

Did the insurance company tell them that? If not, the argument about running them in the auction to establish value is bogus. Thousands of insurance claims are made every day, and fair market value is determined by appraisers and/or recent, comparable sales.

You don't have a collector who suffers flood damage to his collection say, "Gosh, my high-end cards are ruined. I'd better find an AH that will run phantom auction listings for me so I can determine what they were worth... "

calvindog 05-07-2024 09:05 AM

Quote:

Originally Posted by parkplace33 (Post 2432082)
Understood but is that the way it had to go down? We have many lawyers on this board, can we get an opinion? And no comments from ML doesn’t help this issue.

As soon as I find a lawyer to offer his opinion I’ll let you know.

hcv123 05-07-2024 09:11 AM

Not so simple...
 
Quote:

Originally Posted by Carter08 (Post 2432070)
Counter point if it was to establish value: They allowed their customers to waste their time bidding on a make believe auction to maximize their own insurance recovery.

1) If the cards are not recovered, yes, it will turn out to have been a waste of bidders time and emotional energy - incredibly frustrating. Though, if the cards are recovered, it will be very clear who gets what and for how much.

2) I think it is quite an exaggeration to call the auction "make believe". The auction was real. The cards are real. It is not a simple situation with no easy answers.

3) "To maximize their own insurance recovery" - this is really the most perplexing part of your comment - First and foremost - the insurance company needs substantiation of current market value for a claim. The Ty Cobb shown in this thread and presumably some of the other cards involved have very few and/or current sales - running the auction was really the best way to assess current fair market value - as an example the aforementioned Cobb sold for about $7K less than the last time it sold 3 years ago, indicating a lower current fmv than the last sale and reducing the amount that might otherwise have been claimed - in fact, lowering the insurance recovery. Up or down - the auction best reflects current fmv. While ML may get to keep whatever % they were entitled to on the sales, the lion's share of the proceeds I presume will be used to compensate consignors.

bigfish 05-07-2024 09:14 AM

Well there you have it
 
Quote:

Originally Posted by calvindog (Post 2432088)
As soon as I find a lawyer to offer his opinion I’ll let you know.




:)

G1911 05-07-2024 09:14 AM

I learn a lot from card land. Now I can add that auctioning off items you don't have and cannot deliver on to my list of things that are actually okay!


I would think it is basic common sense that mailing $2M of fairly small and easily stolen product to a hotel to then hold for you is a bad idea. I would think it is common sense that then selling items you do not have and cannot deliver on is pretty sleazy at best.


If I went on the BST and auctioned a nice card, waited for it to end, and then said "Hey, this card was actually stolen from me before this and I said nothing. Thanks for the bids, I just wanted to price it for insurance" would this board say I handled the situation in the best possibly way? Hell no, I would get roasted for days at best :rolleyes:

gunboat82 05-07-2024 09:20 AM

Quote:

Originally Posted by G1911 (Post 2432095)
I learn a lot from card land. Now I can add that auctioning off items you don't have and cannot deliver on to my list of things that are actually okay!

Only if you're an auction house and it's for insurance purposes. If you're not insured, it's probably still frowned upon.

Lobo Aullando 05-07-2024 09:40 AM

Too good to take a backpack on a plane.

jayshum 05-07-2024 09:44 AM

Quote:

Originally Posted by JustinD (Post 2432056)
This was my second thought after realizing that running the auction in silence was the best move to establish value for items that perhaps have aged comps or none at all.

It certainly seems like there has to already exist bonded receipt/delivery companies in all 50 states for high value shipments, collectables, art, etc. Just shipping to a contractor in Ohio and giving them a short drive vs. direct delivering 2 million in items to a business front that has likely 70% of in-house employees on minimum wage or close to it seems dangerously risky.

If this is not the case, I may have just come up with a business idea.

While definitely risky, shipping via FedEx or some similar shipper while having your own insurance in case of problems is presumably the cheapest way to do it and has likely been done that way for a long time (as indicated in the SCD article). Most companies these days will usually try to do things as cheaply as possible until there's a problem. Then they will reassess if it's worth spending more to do it differently.

Powell 05-07-2024 09:48 AM

Memory Lane is in a tough spot and doesn’t want to do anything to jeopardize their insurance. My personal opinion is to support Memory Lane and unite against the thief.

Carter08 05-07-2024 09:49 AM

Quote:

Originally Posted by calvindog (Post 2432074)
If the choice was to follow what your insurance company told you to do or else they wouldn’t cover a penny of the loss, or do it your own way, not have the auction, and lose $2 million, what would you do?

That would be “interesting” insurance policy language if it required a fake auction to establish value or the recovery would be zero. If the items are covered there would be many alternatives to determine value that wouldn’t involve wasting customer time.

G1911 05-07-2024 09:56 AM

Quote:

Originally Posted by Carter08 (Post 2432111)
That would be “interesting” insurance policy language if it required a fake auction to establish value or the recovery would be zero. If the items are covered there would be many alternatives to determine value that wouldn’t involve wasting customer time.

+1. I find it extremely difficult to believe the insurance policy requires a fake and fraudulent auction following a theft. Can anyone show an insurance policy like this? Please !

Lorewalker 05-07-2024 10:06 AM

It seems to me that liability would be with the hotel, who had to have agreed to hold the package while they waited for ML to check in a few days later. I feel it was poor judgement, at best by those at ML, who decided it was a good idea to do this. I doubt the hotel had the means to adequately protect the contents of the box.

I simply do not see a scenario where ML's ins carrier would cover the loss. It was delivered and signed for and it was delivered to someone who was not an agent of the company. Seems like an easy denial.

And although it is entirely at the bidders expense, letting the auction go seems to be the best approach to making sure you have a value on the loss. Hopefully the auction was run clean and there was no shill bidding on those lots.

Nobody wins here but this was easily avoidable.

Mark17 05-07-2024 10:08 AM

Quote:

Originally Posted by G1911 (Post 2432115)
+1. I find it extremely difficult to believe the insurance policy requires a fake and fraudulent auction following a theft. Can anyone show an insurance policy like this? Please !

+2

If insurance companies did this, pretty soon reputable AHs will start advertising their auctions as "Guaranteed Phantom-Free"

Snowman 05-07-2024 10:13 AM

All collectibles insurance policies have caps on the amount they will pay out for a claim for items shipped via FedEx et al. These limits are relatively low with respect to one's overall policy coverage limits. It's also why other auction houses use armored trucks to deliver high valued packages. I'd be surprised if ML is in fact covered should they indeed have to file the claim.

Peter_Spaeth 05-07-2024 10:25 AM

Quote:

Originally Posted by Snowman (Post 2432119)
All collectibles insurance policies have caps on the amount they will pay out for a claim for items shipped via FedEx et al. These limits are relatively low with respect to one's overall policy coverage limits. It's also why other auction houses use armored trucks to deliver high valued packages. I'd be surprised if ML is in fact covered should they indeed have to file the claim.

Fed Ex did not lose the package. The question is coverage under an "away from premises" provision such as in the policy Lorewalker posted. Without knowing the policy language, or the course of dealings between the parties, we can only speculate. It may be that one or more posters here actually know.

nolemmings 05-07-2024 10:27 AM

Three issues pop out to me: 1) who is responsible/liable for the loss, i.e. which insurance policy(ies) is/are in play; 2) what is the extent of coverage under the policies-- not so much monetary amounts but the extent that exclusions apply; and, 3) what is the amount of monetary damage.

As for the last of these, it seems reasonable to have conducted the auction to establish current value, especially if many of the cards had not been in the market recently. I highly doubt any insurance company insisted on this format because value could be established in other ways. Rather it was in ML's best interest, as well as those who would receive compensation, to have the most recent pricing data available for the insurance claim. And it is just that-- a claim-- which the insurance companies can and (gasp) do dispute. They will no doubt investigate the bidding to look for irregularities or other signs of skullduggery, but assuming all went forward on the up and up, the final hammer prices are excellent evidence of value.

notfast 05-07-2024 10:29 AM

Quote:

Originally Posted by Lorewalker (Post 2432116)
It seems to me that liability would be with the hotel, who had to have agreed to hold the package while they waited for ML to check in a few days later. I feel it was poor judgement, at best by those at ML, who decided it was a good idea to do this. I doubt the hotel had the means to adequately protect the contents of the box.

I simply do not see a scenario where ML's ins carrier would cover the loss. It was delivered and signed for and it was delivered to someone who was not an agent of the company. Seems like an easy denial.

And although it is entirely at the bidders expense, letting the auction go seems to be the best approach to making sure you have a value on the loss. Hopefully the auction was run clean and there was no shill bidding on those lots.

Nobody wins here but this was easily avoidable.

I’m sure the hotel also has some terms limiting their liability in situations like this. Probably agree to them when booking a room.

Leon 05-07-2024 10:39 AM

Full names please
 
One word of caution in this thread. The standard rule is going to apply. It's right above on every page. Be prepared to put your name or edit your post if it doesn't conform. Or you can edit out your comment, if you don't want to put your name next to it.

If you fail to, it will be edited and/or your name will be put under your id. Thanks for everyone's understanding.

If you write anything concerning a person or company your full name needs to be in your post or obtainable from it.


.

nolemmings 05-07-2024 10:42 AM

Quote:

Originally Posted by Peter_Spaeth (Post 2432121)
Fed Ex did not lose the package. The question is coverage under an "away from premises" provision such as in the policy Lorewalker posted. Without knowing the policy language, or the course of dealings between the parties, we can only speculate. It may be that one or more posters here actually know.

I would have to believe they carry "away from premises" coverage via a rider of some kind. They are displaying their upcoming offerings throughout the country from time to time, and there are a variety of scenarios that could lead to a claim; e.g., theft, damage by movers/handlers or casualty, etc. As you said, the extent of that coverage is unknown to us, as is the issue of whether there are multiple policies involved.

steve B 05-07-2024 10:43 AM

Quote:

Originally Posted by calvindog (Post 2432088)
As soon as I find a lawyer to offer his opinion I’ll let you know.

Best post in a long time.

steve B 05-07-2024 10:48 AM

I would expect to see some of these being cracked out and sent for grading.
Slowly, and through different companies if they're smart, all at once and through the same company if they're not.

brianp-beme 05-07-2024 10:51 AM

Quote:

Originally Posted by jayshum (Post 2432043)
From the SCD article, ML is not the only one to do something like this:

"If it’s impractical to drive to a remote location for a show or other event, dealers often ship items ahead of time, tracking shipments and making arrangements to take delivery. One former auction house owner told us Monday that while the process can be nerve wracking, problems are rare."

Perhaps this would be fine if it were a box of 50 of my craptastic cards with a total worth in the very low 4 digit range. Just because shipping in this fashion has been a common practice doesn't mean it makes sense with such a valuable 7 digit box shipment. Memory Lane shouldn't get off with a "oh well, shit happens" pat on the back. They handled this shipment with little foresight, not much more than if it were flowers sent to the mother-in-law for her birthday.

And how honorable is it to let the stolen card lots continue as if the cards were still legitimately being auctioned? At some point before the auction end these lots should have been closed when they hadn't been recovered. As others have mentioned value could have been determined by other methods rather than an integrity challenged phantom auction.

Perhaps out of my financial collecting universe, but I think a common sense perspective...my 2 cents from a guy who owns multiple cards worth 2 cents.


brianp(arker)-beme

Casey2296 05-07-2024 10:59 AM

Quote:

Originally Posted by steve B (Post 2432129)
I would expect to see some of these being cracked out and sent for grading.
Slowly, and through different companies if they're smart, all at once and through the same company if they're not.

Probably a bit premature but it would be prudent to publish a list with hi-res photos of the stolen cards along with any unique identifiers so TPGs and others in the hobby could keep an eye out for them.

packs 05-07-2024 11:12 AM

I think you’d have to let the auctions run for the benefit of the consignors no? Otherwise what do you pay them? I wouldn’t necessarily want the AH to decide what my card might have sold for.

jayshum 05-07-2024 11:15 AM

Quote:

Originally Posted by brianp-beme (Post 2432133)
Perhaps this would be fine if it were a box of 50 of my craptastic cards with a total worth in the very low 4 digit range. Just because shipping in this fashion has been a common practice doesn't mean it makes sense with such a valuable 7 digit box shipment. Memory Lane shouldn't get off with a "oh well, shit happens" pat on the back. They handled this shipment with little foresight, not much more than if it were flowers sent to the mother-in-law for her birthday.

And how honorable is it to let the stolen card lots continue as if the cards were still legitimately being auctioned? At some point before the auction end these lots should have been closed when they hadn't been recovered. As others have mentioned value could have been determined by other methods rather than an integrity challenged phantom auction.

Perhaps out of my financial collecting universe, but I think a common sense perspective...my 2 cents from a guy who owns multiple cards worth 2 cents.


brianp(arker)-beme

I was just pointing out that what ML did was apparently not uncommon according to someone who used to have an auction house. No indication about whether that was true for cards this valuable. Personally, I was shocked to read that an auction house would be shipping that much value in the way described, but if it was cheaper and had always worked before without any problems, I'm not surprised they would keep doing it.

Snowman 05-07-2024 11:19 AM

Quote:

Originally Posted by Peter_Spaeth (Post 2432121)
Fed Ex did not lose the package. The question is coverage under an "away from premises" provision such as in the policy Lorewalker posted. Without knowing the policy language, or the course of dealings between the parties, we can only speculate. It may be that one or more posters here actually know.

As evidenced by their policy coverage amounts, insurance companies place relatively large amounts of trust with policy holders themselves, and significantly less trust with mail carriers. If you were the one drafting policies, how much trust would you place, relative to FedEx overnight delivery, in a random rotation of day crew and night shift staffers at a Best Western over the course of multiple days?

I know my answer would be 'less trust' and I suspect yours would be as well.

Without having access to the actual policy itself, the best we can do is speculate and estimate what the likelihood is that an insurance company would actually pay out on such a claim.

Perhaps Jeff has already read the policy and is the one representing them though? Because otherwise, I can't figure out why he'd be so confident that ML is in fact covered should the cards never surface.

brianp-beme 05-07-2024 11:29 AM

Quote:

Originally Posted by jayshum (Post 2432138)
I was just pointing out that what ML did was apparently not uncommon according to someone who used to have an auction house. No indication about whether that was true for cards this valuable. Personally, I was shocked to read that an auction house would be shipping that much value in the way described, but if it was cheaper and had always worked before without any problems, I'm not surprised they would keep doing it.

Sorry, I was utilizing your quote of the Sports Collector's Daily article instead of quoting it from the Sports Collector's Daily directly, pretty much out of laziness, and not questioning your viewpoint, which seemed fairly obvious to me. And I can understand why this shipment would happen, because that was how it was handled in the past, just questioning the lack of foresight with such an incredibly large value shipment.

But then again, this parallels how most practices only get changed after something catastrophic occurs. As I learned last semester in my Human Nature 101 class.

brianp(arker)-beme

Yoda 05-07-2024 11:29 AM

Since most auction houses are not capital intensive and the cards are not recovered, ML will probably only have 2 routes to compensate consignors, insurance recovery or sue Best Western for failure to protect the cards once they were in possession of the cards, which they clearly did not. This is a clear responsibility under state's bailee laws. And I agree the limit under the transit portion of their policy would be lower than at the original location. I had nearly 30 years in the insurance industry and that is the normal procedure.
I say all of this because it is a distinct possibility that paying out their own pocket could bankrupt ML.

bnorth 05-07-2024 11:30 AM

Quote:

Originally Posted by Mark17 (Post 2432058)
Is it legal to list things on ebay one doesn't have? I'm sure it's against their rules.

I'm going to a flea market this weekend and I'm "optimistic" I'll soon have a green Cobb available. Can I list it on ebay now?

I really doubt it is against any rules as a there are a ton of eBay sellers who don't own anything they have listed for sale.

parkplace33 05-07-2024 11:33 AM

Quote:

Originally Posted by Rhotchkiss (Post 2431996)
I received a call after Sunday night (a day after auction ended) telling me that a box of cards had been stolen. First, I was assured that I will be paid out 100%, on the final value of the auction, which I have no doubt will happen, whether insurance covers it or not (and I am sure they will). Second, I was told the auction had to continue in order to establish the fair market value of the cards, otherwise, how does anyone establish the value/hammer price. Third, I was told anyone who won a stolen card will be given the option, but not obligation, to buy the card at the hammer price + BP if they are found. Plus, they are optimistic the cards will be found.

A few other things:

1. The cards were stolen, not lost or misplaced. The cards got to their intended destination, were signed for and stored, and then taken. As far as I can tell, ML has done nothing wrong or irresponsible.

2. It sucks for the buyers, but they are out no money, only expectations. They may have missed out on another card, but they are in no worse position than before the auction started. The bigger issue would have been how much do you pay the consignors? Do you guess, do you just settle, do you litigate? Running the auction, which I am sure was done at the advice of both counsel and insurance, to establish value is certainly the best path with the least damage given the crappy situation that’s nobody’s fault. There is no winning answer under these circumstances. It sucks, millions $$ of cards got stolen and ML is on the hook. No bueno all around

3. ML owes me a lot of money. I have complete confidence I will get every dime (and have proactively been assured numerous times of that and I will get paid before insurance ever kicks in). I do not blame ML for this and I think they are doing all the right things under real crappy circumstances. I think it sucks balls for the collecting community bc the cards may be gone from the hobby forever. Hopefully the turn up.

Ryan, I misread your original post. I originally read that you were notified the Sunday after the cards were stolen. I now see that you were notified the Sunday after the auction ended (May 5th). Sorry if my previous responses reflected that incorrect information.

Any concern with the the lag time between when the cards were stolen and when you were notified?

Lorewalker 05-07-2024 11:37 AM

Quote:

Originally Posted by Snowman (Post 2432119)
All collectibles insurance policies have caps on the amount they will pay out for a claim for items shipped via FedEx et al. These limits are relatively low with respect to one's overall policy coverage limits. It's also why other auction houses use armored trucks to deliver high valued packages. I'd be surprised if ML is in fact covered should they indeed have to file the claim.

That is why there are riders to temporarily increase coverage under a policy for a certain event. And the coverage for what is being shipped will be mandated by the policy.

Lorewalker 05-07-2024 11:41 AM

Quote:

Originally Posted by notfast (Post 2432125)
I’m sure the hotel also has some terms limiting their liability in situations like this. Probably agree to them when booking a room.

Yeah I would imagine and they were accepting a package for someone who was not even a guest at the time and not going to be a guest for 3 more days.

Again, to me this keeps coming back to horrible judgement by the auction house. And just because they did it without incident 20 times does not mean they should have ever done it at all.

BRoberts 05-07-2024 11:41 AM

Quote:

Originally Posted by Powell (Post 2432110)
Memory Lane is in a tough spot and doesn’t want to do anything to jeopardize their insurance. My personal opinion is to support Memory Lane and unite against the thief.

#United

Snowman 05-07-2024 11:54 AM

Quote:

Originally Posted by Casey2296 (Post 2432134)
Probably a bit premature but it would be prudent to publish a list with hi-res photos of the stolen cards along with any unique identifiers so TPGs and others in the hobby could keep an eye out for them.

I suspect you could go to the recent auction, sort by highest price, and then select the top 50 cards and you'd have a pretty good idea of what was likely stolen.

Snowman 05-07-2024 11:59 AM

Quote:

Originally Posted by jayshum (Post 2432138)
I was just pointing out that what ML did was apparently not uncommon according to someone who used to have an auction house. No indication about whether that was true for cards this valuable. Personally, I was shocked to read that an auction house would be shipping that much value in the way described, but if it was cheaper and had always worked before without any problems, I'm not surprised they would keep doing it.

Other auction houses use armored trucks to deliver $2 million dollar packages. Probstein regularly posts videos of him getting these on social media. Why would they go through the added inconvenience and expense of using an armored truck if they could have simply just shipped it via FedEx and saved a lot of money?

Lorewalker 05-07-2024 12:12 PM

Quote:

Originally Posted by Snowman (Post 2432152)
I suspect you could go to the recent auction, sort by highest price, and then select the top 50 cards and you'd have a pretty good idea of what was likely stolen.

Or how about this? Since the story was released with their cooperation, they could just let the public know which cards are missing. Huge difference between relying on an assumption if the actual info is available. :eek:

Lorewalker 05-07-2024 12:15 PM

Quote:

Originally Posted by Snowman (Post 2432153)
Other auction houses use armored trucks to deliver $2 million dollar packages. Probstein regularly posts videos of him getting these on social media. Why would they go through the added inconvenience and expense of using an armored truck if they could have simply just shipped it via FedEx and saved a lot of money?


Just maybe Probstein is putting on a dog and pony show...for social media to...show everyone how awesome he is. VOMIT. Anyway, as I posted above, the insurance policy will dictate the method the insured is required to use based on the value of what is being shipped.

And it is 50 fucking cards. Carry them on the plane with you.

brianp-beme 05-07-2024 12:19 PM

The handling of this situation is just driving me nuts, and these type of things normally don't. I have never had (nor will I in the future) any interaction with this auction house. Mistakes can and will be made, but...

Here is a quote from one of Ryan's prior posts about how Memory Lane informed him how they would handle the following scenario:


Third, I was told anyone who won a stolen card will be given the option, but not obligation, to buy the card at the hammer price + BP if they are found.


Really, they would still be looking to profit from the winners of these stolen cards (who placed their bids with the understandable belief that it was a normal auction for these cards, not a phantom one) if they happen to resurface? Does a real company that has made serious lapses in judgement and caused bidders and consigners such headaches and confusion really have the audacity to handle things in this manner? To still offer the cards with a Buyer's Premium?

Own up to your mistakes and do the right thing! Or else a fair amount of folks, to keep things on baseball terms, will think strike three and you're out.


brianp(arker)-beme (I have already ejected myself from this Auction House's game)

Lorewalker 05-07-2024 12:23 PM

Quote:

Originally Posted by brianp-beme (Post 2432160)
The handling of this situation is just driving me nuts, and these type of things normally don't. I have never had (nor will I in the future) any interaction with this auction house. Mistakes can and will be made, but...

Here is a quote from one of Ryan's prior posts about how Memory Lane informed him how they would handle the following scenario:


Third, I was told anyone who won a stolen card will be given the option, but not obligation, to buy the card at the hammer price + BP if they are found.


Really, they would still be looking to profit from the winners of these stolen cards (who placed their bids with the understandable belief that it was a normal auction for these cards, not a phantom one) if they happen to resurface? Does a real company that has made serious lapses in judgement and caused bidders and consigners such headaches and confusion really have the audacity to handle things in this manner? To still offer the cards with a Buyer's Premium?

Own up to your mistakes and do the right thing! Or else a fair amount of folks, to keep things on baseball terms, will think strike three and you're out.


brianp(arker)-beme (I have already ejected myself from this Auction House's game)

We are talking about card collectors. Just give me the card I need and we can look past fraud, wrongdoings, mishaps, excess shipping...oh wait not excess shipping or shipping slowly...

Rhotchkiss 05-07-2024 12:24 PM

Quote:

Originally Posted by Yoda (Post 2432142)
I say all of this because it is a distinct possibility that paying out their own pocket could bankrupt ML.

I have total confidence that I will get paid in full, as will all other consignors whose cards were stolen -- Memory Lane is no fly by night outfit. I expect ML will lose some money here, but this will not sink the ship and they will continue as one of the best 3-4 sports memorabilia AHs. I also expect they will learn and grow from this, improving procedures going forward.

If/when I do get paid, I will disclose. If issues arise, then I have a forum to post on and I have legal recourse. But again, I believe the odds of needing either of the latter are super low.

For what its worth, I know more than what has been posted here, but its not my job or place to discuss (and none of your business to hear) some of these facts, especially those concerning the investigation. All I will say on the matter is that as someone who is potentially materially impacted, I am very satisfied with how this is being handled so far and I do not blame Memory Lane -- its a shitty scenario all around.

I hope (and frankly expect) that in time Memory Lane will make some announcement on the matter. But I expect that right now they are doing what advisors suggest (counsel, police, insurance, etc) and they are focused more on navigating this crappy situation than satisfying the interests and curiousity of message board posters.

BRIAN -- I dont know if ML will charge a buyer's premium, I assumed they would. The point is that no impacted winning bidder will be bound by their bid in the event the cards resurface -- they will be given the option and not the obligation to buy them (I assume on the terms run in the auction).

brianp-beme 05-07-2024 12:30 PM

Quote:

Originally Posted by Rhotchkiss (Post 2432162)

BRIAN -- I dont know if ML will charge a buyer's premium, I assumed they would. The point is that no impacted winning bidder will be bound by their bid in the event the cards resurface -- they will be given the option and not the obligation to buy them (I assume on the terms run in the auction).

Thanks Ryan for the clarification. I retract my audacity remark (unless of course they would actually tack on that Buyer's Premium).

Brian

GregC 05-07-2024 12:39 PM

The ML rep was coming from the East Coast and the cards were located in California; that is why they were shipped (similar to how high value items are shipped every day).

But the method of transit is also moot, because the items were stolen after they were safely delivered. The package was supposed to be held in a secure place by hotel management.

Memory Lane could have had a California-based employee drive the package to the hotel by Sherman tank or armed convoy, and still, once hotel management was asked to store the package in a secure room, it could/would have been stolen just the same.

ValKehl 05-07-2024 12:41 PM

Here's an aspect I don't recall seeing mentioned thus far. Did Memory Lane notify the hotel in advance of the $ value of the shipment? My guess is NO! If ML did advise the value, I'm guessing that the hotel would have refused to accept any liability for loss or damage to the cards while in its possession. Also, I'm thinking the hotel would have instructed ML to address the package to the hotel's manager, who immediately after signing for the package upon receipt would have placed it in the hotel's safe. And, I'm thinking that the hotel would likely have charged ML for this extra service.

IMHO, it was totally inappropriate, even if not illegal, for ML to continue the auction for these 50 cards because ML knew they were not available to be delivered to the auction winners. IMHO, this is the same as the eBay scenario that someone mentioned. While I fully understand the desire to continue the auction in order to determine values to be paid to the consignors, IMHO, this does not override the total inappropriateness of leaving these cards in the auction.

Carter08 05-07-2024 12:43 PM

Quote:

Originally Posted by GregC (Post 2432164)
The ML rep was coming from the East Coast and the cards were located in California; that is why they were shipped (similar to how high value items are shipped every day).

But the method of transit is also moot, because the items were stolen after they were safely delivered. The package was supposed to be held in a secure place by hotel management.

Memory Lane could have had a California-based employee drive the package to the hotel by Sherman tank or armed convoy, and still, once hotel management was asked to store the package in a secure room, it could/would have been stolen just the same.

If your summary is true, it was a mistake to trust the management of a Best Western to hold secure millions of dollars worth of anything. You don’t think so?

Seven 05-07-2024 12:47 PM

This entire situation is just terrible. Truly awful people exist in this world that commit acts like this. For the sake of all parties involved, I hope the cards are recovered, but I do not think it's likely.

Ryan, your insight and transparency regarding all of this has been great. People can point fingers until they are blue in the face concerning whose fault it is, but the situation is what it is.

notfast 05-07-2024 12:50 PM

Quote:

Originally Posted by GregC (Post 2432164)
. The package was supposed to be held in a secure place by hotel management.

This is the issue for me and obviously others. Stuff of this value shouldn’t have even been in the hands of hotel management/staff.

Peter_Spaeth 05-07-2024 12:55 PM

Quote:

Originally Posted by GregC (Post 2432164)
The ML rep was coming from the East Coast and the cards were located in California; that is why they were shipped (similar to how high value items are shipped every day).

But the method of transit is also moot, because the items were stolen after they were safely delivered. The package was supposed to be held in a secure place by hotel management.

Memory Lane could have had a California-based employee drive the package to the hotel by Sherman tank or armed convoy, and still, once hotel management was asked to store the package in a secure room, it could/would have been stolen just the same.

So don't ask hotel "management" to store the package, have it held at Fed Ex for Joe to pick up, or Fed Ex it to Joe and have him fly out with the cards? In any case, obviously hindsight is 20 20 and nobody will do it this way again I assume.

brianp-beme 05-07-2024 12:56 PM

Quote:

Originally Posted by Carter08 (Post 2432167)
If your summary is true, it was a mistake to trust the management of a Best Western to hold secure millions of dollars worth of anything. You don’t think so?

This hotel is a Best Western, not a Middle of the Road Western, Fair to Middling Western, or Just Passable Western hotel, so they should be expected to anticipate and securely warehouse millions of dollars worth of cardboard and plastic, even if hotel management was not notified.

Brian

Peter_Spaeth 05-07-2024 12:59 PM

Quote:

Originally Posted by brianp-beme (Post 2432172)
This hotel is a Best Western, not a Middle of the Road Western, Fair to Middling Western, or Just Passable Western hotel, so they should be expected to anticipate and securely warehouse millions of dollars worth of cardboard and plastic, even if hotel management was not notified.

Brian

Best Western PLUS.

MattyC 05-07-2024 01:00 PM

Quote:

Originally Posted by Peter_Spaeth (Post 2432171)
So don't ask hotel "management" to store the package, have it held at Fed Ex for Joe to pick up, or Fed Ex it to Joe and have him fly out with the cards? In any case, obviously hindsight is 20 20 and nobody will do it this way again I assume.

Say it was held at FedEx for Joe to pick up— can't it get stolen there? Happened to me once.

Say Joe brought them in person, kept them in his room. Goes out for a burger. Can't the room safe get burglarized?

Say Joe kept the box on his person at all times. He can get robbed. Then what— the internet says he's dumb for carrying them, why didn't he put them in a safe or ask the hotel to put them in the management's safe.

Like you said, Peter: hindsight is 20/20. People on the internet can Monday Morning QB this thing a billion different ways. But thieves are gonna thief.

Peter_Spaeth 05-07-2024 01:04 PM

Quote:

Originally Posted by MattyC (Post 2432174)
Say it was held at FedEx for Joe to pick up— can't it get stolen there? Happened to me once.

Say Joe brought them in person, kept them in his room. Goes out for a burger. Can't the room safe get burglarized?

Say Joe kept the box on his person at all times. He can get robbed. Then what— the internet says he's dumb for carrying them, why didn't he put them in a safe or ask the hotel to put them in the management's safe.

Like you said, Peter: hindsight is 20/20. People on the internet can Monday Morning QB this thing a billion different ways. But thieves are gonna thief.

They could get stolen at the show too. A Fed Ex plane could crash. But the issue is what makes the most sense, not what is foolproof.

Lorewalker 05-07-2024 01:09 PM

Quote:

Originally Posted by MattyC (Post 2432174)
Say it was held at FedEx for Joe to pick up— can't it get stolen there? Happened to me once.

Say Joe brought them in person, kept them in his room. Goes out for a burger. Can't the room safe get burglarized?

Say Joe kept the box on his person at all times. He can get robbed. Then what— the internet says he's dumb for carrying them, why didn't he put them in a safe or ask the hotel to put them in the management's safe.

Like you said, Peter: hindsight is 20/20. People on the internet can Monday Morning QB this thing a billion different ways. But thieves are gonna thief.

In a perfect world we should be able to expect to not get robbed but that is why there are safes, vaults, safe deposit boxes, alarms, etc. At the end of the day, it is the person(s) who is/are in possession of the valuables to take the appropriate steps to safeguard them at all times.

I cannot see how sending the box, which could have been carried on a flight, to a Best Western in the middle of nowhere USA to sit and wait for an agent of the company to show up 3 days later to claim them meets the level of safeguarding. To me it is careless but I am sure we are missing lots of details.

parkplace33 05-07-2024 01:13 PM

Quote:

Originally Posted by Lorewalker (Post 2432176)
In a perfect world we should be able to expect to not get robbed but that is why there are safes, vaults, safe deposit boxes, alarms, etc. At the end of the day, it is the person(s) who is/are in possession of the valuables to take the appropriate steps to safeguard them at all times.

I cannot see how sending the box, which could have been carried on a flight, to a Best Western in the middle of nowhere USA to sit and wait for an agent of the company to show up 3 days later to claim them meets the level of safeguarding. To me it is careless but I am sure we are missing lots of details.

I hope we do get more information about the entire scenario because I for one have wayyyyy more questions than answers right now.

parkplace33 05-07-2024 01:16 PM

All this talk of hotels did make me think of this vintage commercial

https://www.youtube.com/watch?v=eHCTaUFXpP8

Kingcobb 05-07-2024 01:20 PM

Memory Lane
 
Is there a list of the cards that were stolen?

Gorditadogg 05-07-2024 01:24 PM

Quote:

Originally Posted by Aquarian Sports Cards (Post 2432051)
I am about as certain as I can be that ML would've consulted with counsel before making the decision they did. I don't remember ever discussing auctioning of things that have been stolen prior to completion of the auction. It's a pretty unique scenario.

A related concept that is covered and is legal is that there are a surprising number of auction companies (not necessarily sports) that auction items they don't have possession of. Whether they're allowing a consignor hold the item until they approve of the sale and in some cases even allowing them to ship it on to the final destination on behalf of the auction company. We are advised against the practice in school for a number of pretty obvious reasons. I've had consignors try and make these arrangements with me, we turn down the consignments. Amazingly though, it is not actually illegal (really isn't that in essence what an ebay auction is?)

Thanks, Scott. Appreciate your perspective.

parkplace33 05-07-2024 01:28 PM

Quote:

Originally Posted by Aquarian Sports Cards (Post 2432051)
I am about as certain as I can be that ML would've consulted with counsel before making the decision they did. I don't remember ever discussing auctioning of things that have been stolen prior to completion of the auction. It's a pretty unique scenario.

A related concept that is covered and is legal is that there are a surprising number of auction companies (not necessarily sports) that auction items they don't have possession of. Whether they're allowing a consignor hold the item until they approve of the sale and in some cases even allowing them to ship it on to the final destination on behalf of the auction company. We are advised against the practice in school for a number of pretty obvious reasons. I've had consignors try and make these arrangements with me, we turn down the consignments. Amazingly though, it is not actually illegal (really isn't that in essence what an ebay auction is?)

Scott, appreciate your insight. Since you are the only AH to comment on this thread, what would you have done if consignments in an upcoming auction were stolen?

Powell 05-07-2024 01:35 PM

I believe Memory Lane had and has a good faith need the cards would be recovered. It is making consignors whole. I cut ML slack here.

Aquarian Sports Cards 05-07-2024 01:53 PM

Quote:

Originally Posted by parkplace33 (Post 2432184)
Scott, appreciate your insight. Since you are the only AH to comment on this thread, what would you have done if consignments in an upcoming auction were stolen?

I do want to avoid making comments that seem critical of other companies, ESPECIALLY not knowing all the details.

I can say that I have always personally traveled with consignments that are going to shows. Of course in my case that is, to date, larger amounts of lower value items than the ones in question. I've brought maybe half a million in consignments to the National, but it was a helluva lot more than 50 cards!

Of course just because I am with the items doesn't mean they couldn't be stolen, but most of what we sell has pretty easily established value unlike many of the items in the ML situation. So I doubt we'd "need" to let them continue at auction to come up with an accurate settlement. Even so I would obviously comply with whatever path my insurance company wanted me to take.

My preference would be to pull the items but if my insurance company (or lawyer or law enforcement) requested I do otherwise, I imagine I would do what ML is doing.

Our travel/transport rider is 600k I am sure ML's is significantly higher. When insurance companies have to start paying on bigger claims they call a lot of the shots. They are likely also involved in the investigation of the crime. They'd rather it be solved and resolved than paid.

There are no winners in a situation like this and I'm sure ML is trying prevent as many people as possible from feeling like they're on the losing end.

I don't personally know anyone at ML so anything I say is conjecture and shouldn't be taken as me having inside information.

oldjudge 05-07-2024 02:04 PM

Unless ML contacted the insurance company as soon as the cards went missing and was instructed by the insurance company to proceed with the auction I believe it was wrong to not remove those lots from the bidding. Values, I believe, could have been determined by other means.Hopefully, the cards will be recovered soon and this will become a non-issue for all involved.

Snowman 05-07-2024 02:06 PM

Quote:

Originally Posted by parkplace33 (Post 2432184)
Scott, appreciate your insight. Since you are the only AH to comment on this thread, what would you have done if consignments in an upcoming auction were stolen?

I'm going to go out on a limb here and guess that Scott wouldn't have shipped 2 million dollars worth of cards to a Best Western via FedEx to be held for 3 days prior to arriving there.

Leon 05-07-2024 02:19 PM

Quote:

Originally Posted by oldjudge (Post 2432192)
Unless ML contacted the insurance company as soon as the cards went missing and was instructed by the insurance company to proceed with the auction I believe it was wrong to not remove those lots from the bidding. Values, I believe, could have been determined by other means.Hopefully, the cards will be recovered soon and this will become a non-issue for all involved.

I absolutely assume ML contacted authorities and insurance, not necessarily in that order, immediately. Those entities, and ML's counsel, were help making the decisions, would be my guess.
.

Lorewalker 05-07-2024 02:23 PM

Quote:

Originally Posted by oldjudge (Post 2432192)
Unless ML contacted the insurance company as soon as the cards went missing and was instructed by the insurance company to proceed with the auction I believe it was wrong to not remove those lots from the bidding. Values, I believe, could have been determined by other means.Hopefully, the cards will be recovered soon and this will become a non-issue for all involved.

I think as a consignor you might want the auction to run on cards like these and as a bidder you would never want such a thing to happen. And I can see it both ways from an insurance companies point of view but what a length to go to to get FMV. YIKES.

Imagine if insurance companies added that provision to policies? One could never know if the item being offered is actually there to be bought or if it is to ascertain a value for an ins claim.

Peter_Spaeth 05-07-2024 02:24 PM

Quote:

Originally Posted by Leon (Post 2432195)
I absolutely assume ML contacted authorities and insurance, not necessarily in that order, immediately. Those entities, and ML's counsel, were help making the decisions, would be my guess.
.

I don't consign. In the ordinary course, do a consignor and AH agree to the value of significant cards for insurance purposes, or is there a standard provision for determining value in the event of loss?

savedfrommyspokes 05-07-2024 02:27 PM

Quote:

Originally Posted by MattyC (Post 2432174)
Say it was held at FedEx for Joe to pick up— can't it get stolen there? Happened to me once.

Say Joe brought them in person, kept them in his room. Goes out for a burger. Can't the room safe get burglarized?

Say Joe kept the box on his person at all times. He can get robbed. Then what— the internet says he's dumb for carrying them, why didn't he put them in a safe or ask the hotel to put them in the management's safe.

Like you said, Peter: hindsight is 20/20. People on the internet can Monday Morning QB this thing a billion different ways. But thieves are gonna thief.

Obviously, any imaginable transportation scenario would yield some chance for loss, so utilizing the scenario with the least amount of risk would make the most sense. If ML picks up this package directly from the carrier an entire entity is eliminated (the BW) from the "chain of possession" which is going to significantly reduce the risk for loss.

Lorewalker 05-07-2024 02:27 PM

Quote:

Originally Posted by Peter_Spaeth (Post 2432199)
I don't consign. In the ordinary course, do a consignor and AH agree to the value of significant cards for insurance purposes, or is there a standard provision for determining value in the event of loss?

In this case Ryan stated that he and Joe came up with the worst case, expected and best outcome as far as prices per card.

Leon 05-07-2024 02:35 PM

Quote:

Originally Posted by Peter_Spaeth (Post 2432199)
I don't consign. In the ordinary course, do a consignor and AH agree to the value of significant cards for insurance purposes, or is there a standard provision for determining value in the event of loss?

In the contracts I have signed, there have been approximate values put on the items, including when I sold my collection (or at least an aggregate amount, but it got there througha an estimated value of each lot.) Others might have different experiences.
.

Aaron Seefeldt 05-07-2024 02:36 PM

I'm curious to know if these cards were part of the stolen box:

D304 E Collins PSA 3 = $14,298
D304 Lajoie PSA 4 = $20,934
D304 Mathewson PSA 3 = $42,290
D304 Wagner PSA 3 = $50,339

An SGC 3 D304 Wagner sold in REA in August of last year for $11,700...

Curiosity killed the cat but the above prices made absolutely no sense whatsoever.


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