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-   -   ebay managed payments - anyone using this future mandatory service yet? (http://www.net54baseball.com/showthread.php?t=285782)

Mike D. 01-27-2021 07:34 PM

I waited to the last minute to sign up, finally did on the 25th. I'm not sure how the fees compare yet....but I do know that it taking DAYS to get paid is a pain. I really miss the instant payout of Paypal.

ctownboy 01-27-2021 11:25 PM

The problem I am having with the new managed payments is that eBay is NOT refunding me when I refund a buyer.

When I was being paid with PayPal, if I overcharged a buyer for postage, I could refund the overage and PayPal would refund me their fees (and it would show on that transaction) how much they refunded. Now with eBay, if I overcharge for postage, eBay is taking the money from my current money they have on hold or are taking the money out of my bank account and they are NOT refunding any of the fees I have previously been charged for that transaction.

Maybe that will be compiled at the end of each month and I will be refunded then or maybe I will have to call eBay and have to show them the three (so far) transactions that this has occurred on and see what they say and do.

David

thecatspajamas 01-28-2021 07:56 AM

Quote:

Originally Posted by ctownboy (Post 2061120)
The problem I am having with the new managed payments is that eBay is NOT refunding me when I refund a buyer.

When I was being paid with PayPal, if I overcharged a buyer for postage, I could refund the overage and PayPal would refund me their fees (and it would show on that transaction) how much they refunded. Now with eBay, if I overcharge for postage, eBay is taking the money from my current money they have on hold or are taking the money out of my bank account and they are NOT refunding any of the fees I have previously been charged for that transaction.

Maybe that will be compiled at the end of each month and I will be refunded then or maybe I will have to call eBay and have to show them the three (so far) transactions that this has occurred on and see what they say and do.

David

If you go back and look at your Paypal transactions for those refunds, you will find that Paypal has not refunded the fees on those in well over a year. They'll refund whatever portion you like to the buyer, but they keep the fees for the original payment regardless. If you refund the buyer in full, you will go into the red on the Paypal fees.

Similarly with eBay, they do not refund Final Value Fees on partial refunds, regardless of whether you are in Managed Payments or not. Even prior to Managed Payments, the only way they would refund the FVF's is if the transation was cancelled or refunded in its entirety. There may be some way you can call and talk a representative into refunding the fees on a partial refund, but it does not happen automatically.

As far as I can tell with Managed Payments, because they no longer parse out payment processing fees vs Final Value Fees, if you refund a buyer in full, you get those fees back in full so that everyone is back to zero. On partial refunds though, eBay does not state anywhere that I have seen that they will ever refund those fees, and are generally silent on the matter as far as I can tell.

pow323 01-28-2021 08:35 AM

Quote:

Originally Posted by Eddiez (Post 2003941)
Jeff how do you get it changed over so your money goes straight to PayPal? Thanks Eddie

Eddie, They will not send your payment to Paypal it will have to go to your bank account. I tried that and it will not work. Marc

Jewish-collector 01-28-2021 09:14 AM

I'm a small time, low end seller. Can someone explain to me why they haven't forced me to go to managed payments ? Is it just for large volume sellers ?

thecatspajamas 01-28-2021 09:42 AM

Quote:

Originally Posted by Jewish-collector (Post 2061201)
I'm a small time, low end seller. Can someone explain to me why they haven't forced me to go to managed payments ? Is it just for large volume sellers ?

Eventually, it will be for everyone. Eventually. But they do appear to have started from the top down. Which kind of makes sense when you consider that it's no less effort on their part to get a small seller to switch over than a large seller, but the payoff in additional fees that they then collect is bigger with a large-volume seller.

One might also assume that a large seller would be less likely to walk, thereby cutting off that revenue stream, than a part-time / hobby seller would be, but I've not seen any kind of numbers on that (not sure how one would go about compiling those anyway, other than from a handful of anecdotal accounts, as eBay sure isn't being clear with either the seller adoption rate or a hard timeline for full turnover).

Pat R 01-28-2021 09:51 AM

I've only sold 5 or 6 cards on ebay in 18 years and I got an email that
said I had until January 25th to update.

samosa4u 01-28-2021 10:31 AM

I want to remind everyone that, in addition to the BST forum here, there are also lots of card groups on Facebook. You can get paid in cash or Paypal direct.

Exhibitman 01-28-2021 11:25 AM

Quote:

Originally Posted by mainemule (Post 2061043)
One of the reasons your % of fees changes is the amount of sales tax being added to the payment based on the buyer's home state sales tax rate. You are paying EBAY fees on the sales tax that the buyer is paying, which EBAY is collecting and remitting to the state for you. I think I have said this correctly.

Which actually isn't a bad deal, since you might otherwise have to file and remit sales tax in up to 50 jurisdictions. Having them manage the sales tax for me takes huge headache out of my sales tax returns.

thecatspajamas 01-28-2021 12:00 PM

Quote:

Originally Posted by Exhibitman (Post 2061252)
Which actually isn't a bad deal, since you might otherwise have to file and remit sales tax in up to 50 jurisdictions. Having them manage the sales tax for me takes huge headache out of my sales tax returns.

Ebay now collects and remits VAT (Value Added Tax) on sellers' behalf as well when shipping to the UK, regardless of the item's value or point of origin, only it doesn't appear on the seller's invoice like sales tax does. You have to look for it in the downloaded sales reports. Whooee, and I thought Tennessee sales tax was high!

Anyone had to deal with VAT for non-eBay shipments to the UK yet? Not sure it would be worth it for me to register for a VAT number and file quarterly reports (whether I actually have UK sales that quarter or not), so as Adam said for sales tax, I'm happy to let Ebay handle that.

thecatspajamas 02-06-2021 07:53 AM

3 Attachment(s)
Quote:

Originally Posted by thecatspajamas (Post 2061179)
If you go back and look at your Paypal transactions for those refunds, you will find that Paypal has not refunded the fees on those in well over a year. They'll refund whatever portion you like to the buyer, but they keep the fees for the original payment regardless. If you refund the buyer in full, you will go into the red on the Paypal fees.

Similarly with eBay, they do not refund Final Value Fees on partial refunds, regardless of whether you are in Managed Payments or not. Even prior to Managed Payments, the only way they would refund the FVF's is if the transation was cancelled or refunded in its entirety. There may be some way you can call and talk a representative into refunding the fees on a partial refund, but it does not happen automatically.

As far as I can tell with Managed Payments, because they no longer parse out payment processing fees vs Final Value Fees, if you refund a buyer in full, you get those fees back in full so that everyone is back to zero. On partial refunds though, eBay does not state anywhere that I have seen that they will ever refund those fees, and are generally silent on the matter as far as I can tell.

As a bit of a correction / update to what I posted above, I found recently that when sending a refund where multiple items are involved, you are given the option to enter an "order level refund" or a refund of individual items. Each item price in the order is shown with a proportional amount of the shipping included, without a separate line for shipping. The natural inclination if sending a partial refund for shipping is to just enter the refund amount as an "order level refund." As I said previously, this will never result in you getting the FVFs associated with that refund back. However, if you subtract a refund from the individual items above, and it zeroes out any of those items, eBay apparently views that as that item being fully-refunded, and does refund the FVFs associated with that item to the seller.

I had an instance recently where I had a certain amount to refund that a buyer had overpaid, but when I started looking at the fees that would or would not be refunded, it was of greater benefit to me to send a larger refund to the buyer in order to zero out an item, because the fees associated with that item were larger than the incremental increase in refund that I was sending. Silly games to have to play, but every little bit helps.

When sending a refund, the refund amount you send is subtracted from your next pending payout (or withdrawn from your bank account if the next pending payout is insufficient to cover the refund). Any FVF's refunded to the seller appear as credits on their next monthly invoice.

With eBay's recent announcement that for recent inductees into Managed Payments that ALL fees would come out of pending payouts, this may change. For the moment at least, for those who were in Managed Payments prior to October 2020, the monthly invoices for Store Subscription fees continues.

https://www.ebay.com/help/selling/fe...redits?id=4128

KCRfan1 03-17-2021 12:01 AM

When to send a sold card?
 
After recently selling a card on ebay, I am still waiting for funds to be posted to Wells Fargo ( hate them ). Day 3 will be Wednesday.....

Anyways, Paypal always showed immediately and now I wait on a bank.

As the seller, do I send a sold card not having money in my bank account?

Or do I send the card and hope WF posts the money at some point?

Ebay shows they forwarded the funds to my bank.

Thoughts? Any similar experiences? Positive outcomes?

thecomebacker 03-17-2021 12:57 AM

I was the buyer in your case. The seller messaged me saying that he is new with this ebay payment management thing and told me he would send my card as soon as money shows up in his bank account. I was understanding and told him it was fine. Took like 5 days before money cleared, but he did ship right away after clearing. If you plan on not shipping until payment clears, at least message the buyer to let him know.

Quote:

Originally Posted by KCRfan1 (Post 2082115)
After recently selling a card on ebay, I am still waiting for funds to be posted to Wells Fargo ( hate them ). Day 3 will be Wednesday.....

Anyways, Paypal always showed immediately and now I wait on a bank.

As the seller, do I send a sold card not having money in my bank account?

Or do I send the card and hope WF posts the money at some point?

Ebay shows they forwarded the funds to my bank.

Thoughts? Any similar experiences? Positive outcomes?


earlywynnfan 03-17-2021 06:13 AM

That really stinks if you're trying to be an ebay Top Seller, since you have to ship within 24 hours of getting paid. Does "paid" mean hit the bank or when the seller hits the "pay" button??

I guess I'm lucky, the money hits my bank the next day. I've always ship when the item is listed as "paid."

conor912 03-17-2021 07:33 AM

Quote:

Originally Posted by KCRfan1 (Post 2082115)
As the seller, do I send a sold card not having money in my bank account?

Ebay wants you to, yes. Their whole thing is “the buyer paid, so we’re good for it - you’ll see your money in 4-5 days, but we expect you to ship now”. It’s absurd and was the final nail in the coffin for me. They have completely ruined the selling experience now from every angle.

thecatspajamas 03-17-2021 08:21 AM

Quote:

Originally Posted by KCRfan1 (Post 2082115)
After recently selling a card on ebay, I am still waiting for funds to be posted to Wells Fargo ( hate them ). Day 3 will be Wednesday.....

Anyways, Paypal always showed immediately and now I wait on a bank.

As the seller, do I send a sold card not having money in my bank account?

Or do I send the card and hope WF posts the money at some point?

Ebay shows they forwarded the funds to my bank.

Thoughts? Any similar experiences? Positive outcomes?

Sounds like standard procedure for Managed Payments. I've been in it for several months, and once eBay showed that they had sent the payout to my bank, never had any instances of it not showing up in my bank account or show up as a different amount than the reported payout.

Funds from any given sale of an item are in my bank account in 3-5 days from the date the buyer pays. Because eBay does not send payouts on the weekend, it works out as follows:

Item Sold / Funds in Bank
Monday / following Thursday
Tuesday / following Friday
Wednesday / following Monday
Thursday / following Tuesday
Friday / following Wednesday
Saturday / following Wednesday
Sunday / following Wednesday

forceplay sport 03-17-2021 08:55 AM

Just curious if anyone has sold on sportlots ??

Snapolit1 03-17-2021 09:06 AM

Quote:

Originally Posted by conor912 (Post 2082151)
Ebay wants you to, yes. Their whole thing is “the buyer paid, so we’re good for it - you’ll see your money in 4-5 days, but we expect you to ship now”. It’s absurd and was the final nail in the coffin for me. They have completely ruined the selling experience now from every angle.

You can choose to get paid every day of the week. Don't need to wait 4-5 days. Usually one day.

Exhibitman 03-17-2021 12:55 PM

I actually switched to 1x/week payouts. I time my auctions to close over the weekend (Fri-Sat-Sun), I ship on Mondays. Plus there are the odd BINs here and there. It became a PITA to have money sent every day because it left me without a means of paying the postage from the proceeds of a mid-week, Friday or Saturday sale and eBay kept hitting my CC for it.

KCRfan1 03-18-2021 12:42 AM

Thank you everyone! I appreciate the insight and candor.

thecatspajamas 03-18-2021 07:57 AM

Quote:

Originally Posted by Snapolit1 (Post 2082199)
You can choose to get paid every day of the week. Don't need to wait 4-5 days. Usually one day.

Just to be clear, the timeframes I listed above were for daily payouts. There is always a lag of at least 2 days between when a sale occurs and when eBay sends the payout to your bank account (longer if the 2nd day falls on a weekend), and in my case, the funds show in my bank account the following day after eBay sends them. While I do get payouts sent to me every business day, they are not for the preceding day's sales. They are consistent enough that I am comfortable going ahead and sending items out once eBay indicates they have received payment, though that does technically mean that I am floating the shipping cost and sending merch for which the funds have not yet cleared in my account. Your comfort level with that may vary, but you would need to adjust your "handling time" accordingly, as eBay starts the clock from the time they receive payment, not from when they funds have cleared your bank account.

I don't use eBay to print shipping labels, but if you do, the weekly payout may make more sense for the reason Adam mentioned. While I have had eBay hold funds in some occasions due to buyer disputes or postal delays, I have not yet had a shortfall such that they went into my bank account to pull funds to cover those. I can see how that would be problematic if it were happening on a regular basis to cover shipping costs. Personally, I have found eBay's tendency to erase records of darn near everything after 90 days troublesome enough that I use stamps.com for printing shipping labels in order to have those shipping records available and searchable for a longer timeframe, but your needs may vary.

ibuysportsephemera 03-18-2021 09:38 AM

I've been using managed payments for awhile and it has been fine. I use the sales proceeds for shipping costs so I am set up for weekly payments. It has been fine so far.


Jeff

D. Bergin 03-18-2021 10:23 AM

Quote:

Originally Posted by thecatspajamas (Post 2082574)

I don't use eBay to print shipping labels, but if you do, the weekly payout may make more sense for the reason Adam mentioned. While I have had eBay hold funds in some occasions due to buyer disputes or postal delays, I have not yet had a shortfall such that they went into my bank account to pull funds to cover those. I can see how that would be problematic if it were happening on a regular basis to cover shipping costs. Personally, I have found eBay's tendency to erase records of darn near everything after 90 days troublesome enough that I use stamps.com for printing shipping labels in order to have those shipping records available and searchable for a longer timeframe, but your needs may vary.


Wish I could still use Stamps.com to print my Ebay shipping labels, because it saves time printing multiple labels, but it absolutely refuses to import my Ebay orders, no matter how many times I delete and reinstall my Ebay info to their program..........and manually putting that info in, completely defeats the purpose of the tool.

As is, I'm also reliant on payouts being due to my account to pay my shipping costs, but I generally ship quick enough that it isn't an issue. Also still have my Paypal account as a backup, in case that is an issue.


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