+1, where are the veteran members?

Agreed. Somebody needs to show this thread to Joe Orlando and demand an explanation.

It is surprising this isn't being discussed any further, but at the same time, I understand those who have many PSA high end graded cards, would likely like this to just disappear?

I emailed the top brass at PSA last Monday. Haven't heard back yet...

The pic of the corner looks like two different cards to me . I can't believe something like this but now you gotta ask how many times has this happened .

It's definitely the same card. The customer service manager told me what they did to "fix" it.

Lol not saying it isn't it just looks different in the two examples. I've had my own issues with psa so I don't doubt that they just run encase theses card as fast as possible. With little to no care .

I wish it were a different card that was a True 8! :)

update
 

I thought I would let the members who were interested in this post know that I just got off the phone with Joe O. and he gave me an explanation as to how the bend occurred and why it was fixed.

He told me how the bend more than likely happened and told me how rare this actually occurs. He was really cool about the whole thing and like many of you guys assumed said that it was probably caused by the "booming" process (human error) when they sonically seal the card. Human error was to blame and he said PSA grades anywhere from 120k-150k cards a month, so sometimes mistakes do occur.

He said most of the time the mistakes during the sealing process lead to a noticeably crimped card where PSA will then buy back the card from the original submitter, but that this specific bend was different. The only reason they were able to push the paper back down was because there was no break in the paper, therefor no bend was left in the paper when it was pressed back down.

He was irritated that the eBay seller wouldn't take the card back, and asked me for his contact info as well, because he said a reputable seller would have known to take the card back and then deal directly with PSA.

To wrap it up... he said PSA would buy the card back or let me keep it as an 8. I told him I would take it back since they stood behind the grade but he said that at anytime in the future if I wasn't comfortable with it that they would buy it back.

For me, at least, they provided a reasonable explanation and I'm not concerned that this happens on a frequent basis. Thanks to Bob for providing me contact info. Jackie was extremely nice and professional to deal with.

That is all very well, and I do understand that things happen, but if I were to submit a card like that, there is no way it would receive an 8, that I am aware of?

I am sure, if you disclose this info when you decide to sell, you won't receive "8" prices, but if you are OK with that or have no plans to sell, then, like you did, just keep the card.

Yea, no plans to sell, but at least Joe told me that if I ever feel uncomfortable with the decision to keep it that PSA would buy it back.

In light of current events I thought this thread was worth another look. See especially post 35.