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:D
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Despite the fact that I think Legendary is in the wrong here, the Mystery Theater act warrants me checking back in the morning for the conclusion.
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I don't think Legendary purposely left out the mention of the holes or purposely made small scans to deceive. They should make their scans a bit larger, that is what they are guilty of. But they are 1s, if they look too good, you know there has to be an issue. I told David what I thought before he started this thread.....and if I were the auction house would have probably helped a little bit to offset the decreased value of the pinholes.....but not a lot.
I help run a smaller auction so it's not apples to apples, but I prefer to have very large scans, which take some time to do, instead of flowery descriptions..... |
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So, the long-winded answer is that I didn't see a NM looking T3 that obviously had a pinhole because it was in a "1" holder. Did you look at the scans on the link? Did anything jump out at you to cause you to be suspicious on the cards. |
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With all the griping that goes on about Heritage, scan quality is one thing they have down pat. At least whatever they do scan is a really good scan. Omitting items might be another issue. If pinholes are within the tolerance for a SGC10, then it is what it is. If it was a SGC60 with a pinhole it'd be a different story. Bigger scans are always better though......
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I believe it a fair question to ask whether these scans were shown as they are on purpose and whether the omission of the pinholes in the description was deliberate. |
Note the date. Lichtman and Schultz on the same side of an argument.
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I agree. Everybody loves REA. They are the laziest with scans out of any auction house. Quality material with horrible small scans. I guess they only have a year (well now 6 months) to prepare scans... |
By the way, to clarify . . . what I am calling holes/pinholes are pinhole width, but are as long as 1/4" (more like a razor blade cut in shape).
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Heritage for example may be slow on shipping for some but those boys know how to put up a proper scan when they list an item. |
This is not quite the same, but I have a feeling you may have been treated the same. Many years ago I bid on a rare vintage program in a Mastro auction. I was willing to pay whatever it took to win it as it was pretty much one of a kind and I wanted it for my collection. I won it, of course at my high bid. Anyways, I received the program only to find out the entire 8 page program was torn in half through the middle of the program. You could not see it in the photos because the tears lined up almost perfectly and nowhere in the description did it mention this or any significant wear. I was pissed. I spoke to Doug Allen about this and he basically said, "Oh well, you should have asked more questions prior to bidding". This entire thread basically overstates my opinion of that answer. I wanted the program as it was pretty much one of a kind, but thought I paid significantly more than I would have if the program would have been accurately described. I will admit that they did offer to re-auction the program, but I wanted the program even with the tear, but obviously thought I was getting screwed. Bottom line is Doug Allen said, "We will refund you $100, take it or leave it". I took it as I wanted an example of this program in my collection, but it left a very bad taste in my mouth and I got my first example at how Mastro and his crew did business. Some may say I should have re-auctioned the program, but I chose not to and I still have the program. I did choose not to do business with these people anymore nor give them any material to sell or referrals . Not sure how your issue will turn out, but I will say this "when you deal with the devil you are bound to get burned". I hope you get treated better.
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You know I enjoy a good thread like this every day of the week but if the cards are SGC 10's you know something is up with them.
Yes the scans should be bigger but you felt comfortable at your price level and since you knew they were 10's, you could have figured out (You are a smart man) that something else was wrong with them. Could you post the cards with the updated scans so we can all see what you are talking about. Otherwise there is no visual evidence Rich |
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There is some culpability on the part of both parties, but the onus falls largely on the auction house. Sure, David could have called and asked some questions, but he shouldn't have had to. The description, along with the scans, should provide all the information a bidder needs to bid confidently. Could you imagine if every bidder had to call to ask for a better description of lots? It would be a fiasco.
One of my hobby pet peeves (I have many) is the way auction lots are written up. I have never seen worse writing in my life than lot descriptions. Hundreds of useless hyberbolic words, numerous convoluted and hard to follow sentences, when a simple "SGC 10 with pinholes" would tell the bidder pretty much everything he needs to know. But writers of auction text gobbledygook have perfected the art of obfuscating any information that would adversely affect bidding. I hate the wordiness of these catalogs and I'm sure many others do too. Just write short, clear, and precise descriptions and move on. |
LOL! Like Memory Lane.....BID TO WIN! GET IT! OWN IT NOW! They are so short, I love seeing what new things they can come up with in 4 words or less!
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To your main points, did you even look at the scans? I provided a direct link to the lot on the very first post. Based on their appearances, did they look too good to be 1's? And lastly, are you now introducing intelligence as a factor for disclosure? If so, how un-smart would a person need to be to place some responsibility at the feet of the seller? |
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1) Write an accurate description of a lot's physical characteristics and condition. 2) Supply historical context where it applies ( more so for memorabilia than cards). 3) Offer a little bit of hype to make the lot seem as appealing as possible. It's a bit of a balancing act and you don't always get it exactly right. Some are really good at it, others offer nothing more than endless hype, just sentence after sentence stating that a particular lot is the greatest thing ever offered. Meanwhile, the auction house has no idea why the lot is important in the context of baseball history. And I do agree that LOTG does about as good a job as anybody of balancing the three. And Al has a good sense of humor to boot. But I've read other auction descriptions that are simply cringe worthy and embarrassing. |
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One of my all time faves was in an old Drent catalog, he described a card as having the colors of a Hawaiian sunset. Bussineau used to have some doozies too, in fact he may have been the pioneer of the over the top write-ups. He was creative though -- "antique white" as a euphemism for toning, for example. |
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'bitter.........party of one.........'
not you Leon....couple posts up......geez..... |
I haven't really heard anyone who says Legendary has at least some culpability discuss what a fair response would be. Predicate it on them not having knowledge of the holes prior to my call. Or maybe answer it from the perspective of if you were the seller and a similar thing happened with the buyer contacting you.
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I'll repeat one thing, without seeing the larger scans, I have no idea about the size of the pin holes. Since you are refusing to post the scans until you feel ready to sell the cards, I have to assume you have just as much culpability as Legendary is this. Post the damned scans already. I'm shocked no one else has asked you to do this Rich |
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If I was in your shoes David, I would have settled this with Legendary in private to a degree I found acceptable and that I was satisfied with. Then potentially post my experience here for general discussion instead of panning for solutions as you seem to be doing. |
David,
You asked us to "humor" you, I tried doing that earlier in the thread, and the answer to the question is "its ass". My apologies for my poor attempt at humoring you.... :o These are SGC 10's ("1") so we would expect "issues". However, I understand where you're coming from because when I've sold cards on ebay I always tried to do my best to disclose issues on cards, even if they were graded a "1". Like someone mentioned much earlier in the thread, less fluff about the lot and more descriptive dialog should be used. I'm not sure that it would have hurt the auction house to add a few more sentences, especially if they are going to make hundreds of dollars on the sale of the lot. We're talking about 5 minutes of time (to provide a more detailed description) and a few lines of text or making larger scans available. Hundreds of dollars of profit vs customer satisfaction? As mentioned before, an email request for larger scans and/or a more detailed description of the lot could have prevented this. |
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I can see why someone would want the cards, a sizeable lot of cool prewar cards in good shape for the grade. My first thought on seeing the scans was they were tiny, with no way to blow them up. And where were the back scans? Backs to me show what can not be seen on the front when it comes to serious damage, such as creases, pin holes, tears. Especially with crappy scans. These are worthy of an ebay cheapo screw the buyer auction. Smells of evasion to me. Buyer beware...oh yeah, that is why we are all reading this. One note. My eyes are not the best, a reason I tend to buy graded cards. My point here is AH know this is typical of older customers and still do this type of piss-poor presentation. I would not do business with this house, except for Leon's rule: they have what I want. |
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