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#1
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eBay Buyer Issue- What do you think?
A Prospective buyer (with great feedback) wants a scan of an interior photo from a Bowl Football Program. I check their recent bid history and they haven't bid on or bought any magazines, just cards of Elway.
Would you have done anything different? Prospective Buyer- Could you please send me a scan of the Elway pic? Thanks! My Response- Sorry, I do not send scans on $12.95 football programs. If you would like a further description of the photo, I would be happy to provide that. Thank you. Prospective Buyer- sorry to bother you, but with 4000+ positives, I dont deal with false advertising 'sellers' either My Response- I should probably just have been rude and not even bothered answering your question. If the offer of a description of the photo wasn't enough, I now know that you aren't a real "buyer" anyway and am glad that I didn't waste my time. Prospective Buyer- Love the rudeness....look at my feedback, look at my name....who do you think I collect exclusively? One pic and I could have done business with you..I'll find this somewhere. DONT BOTHER RESPONDING...PUT ME ON YOUR LIST NEVER TO SELL TO, THANKS FOR NOTHING Do I even take the time to respond to explain to this moron the time that it takes to get the program out of inventory, take the picture, upload to the computer, e-mail etc? Should I explain that they were on my blocked bidder list the second time that responded? Should I also explain how many times since 1997 I have sent scans of photos under the guise that a buyer is interested and all they wanted was the scan and never make the purchase? OR would you just let it go and not respond? |
#2
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Scan
I would have provided the scan.
Rick
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Rick McQuillan T213-2 139 down 46 to go. |
#3
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Last edited by Jacklitsch; 04-28-2011 at 09:58 AM. |
#4
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Should have sent the scan. I have had the same situation and if I can scan the item I do. All the bad email info was after you decided not to send the scan. Just my opinion.
Joe
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"Ty Cobb, Spikes Flying" Collecting Detroit 19th Century N172, N173, N175. N172 Detroit. Getzein, McGlone, Rooks, Wheelock, Gillligan, Kid Baldwin Error, Lady Baldwin, Conway, Deacon White Positive transactions with Joe G, Jay Miller, CTANK80, BIGFISH, MGHPRO, k. DIXON, LEON, INSIDETHEWRAPPER, GOCUBSGO32, Steve Suckow, RAINIER2004, Ben Yourg, GNAZ01, yanksrnice09, cmiz5290, Kris Sweckard (Kris19),Angyal, Chuck Tapia,Belfast1933,bcbgcbrcb,fusorcruiser, tsp06, cobbcobb13 |
#5
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I, too, would have provided the scan.
Buyer politely asked and it was Jeff's reply that left him cold, and it would have me too!
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I've learned that I don't suffer from insanity, I enjoy it. |
#6
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I would have sent the scan, but clearly this buyer has a screw loose.
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#7
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I agree, I would have sent the scan. Saying "Sorry, I do not send scans on $12.95 football programs" would have turned me VERY off if I really wanted the item.
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#8
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I would have sent the scan. You never know who might become an excellent buyer if you do them a favor. If the 5 minutes of your time isn't worth the asking price, then don't worry about it.
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I Remember Now. |
#9
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Ebay Issue
Seems to me to be a reasonable request from a pretty big fan. In the time it took to write the multiple responses and post on here, you could have already closed the deal 10x over. I would have provided the scan.
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#10
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It's $12 for gosh sake, not worth the time for anyone, if he wants a picture of Elway simply pay the $12. I probably wouldn't have told him no scan though, probably wouldn't have responded but you are not under any obligation in my opinion if you feel its not worth your time.
Last edited by iwantitiwinit; 04-24-2011 at 01:41 PM. |
#11
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I understand the money on the program
But, I know from my Beckett days -- many times when I was chasing items from my Columbia Collection -- I would just call people as a new customer -- and wanted to see how they would service me as a customer without my ID"ing myself. With one or two exceptions, the service I got was excellent, and then I could ID myself later.
Why not do a big Elway fan the scan and then by doing that, you might very well be able to sell them a big ticket item later. I'd have reacted the exact same way the prospective purchaser did after your initial response Regards Rich |
#12
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Scan
I deal with that as well but would of provided the scan anyway.
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#13
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Send the scan. Should be a no brainer if you are trying to gain business, not lose it.
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#14
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i just took a pic of my dog with my android 2.2 froyo phone 5mp camera...sent it via bluetooth to my pc, then had it uploaded automatically to my photobucket account...took 47 seconds (and i'm on a slow dsl).
it would've been faster and less of a hassle to send him the pic...then making this thread and waiting for opinions (or the time it took to go back and forth with the buyer) |
#15
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I'd have sent the scan (seems like a reasonable request to me... every email after that seemed pretty out of line, from both parties). If the concern is that he just wants the photo for his collection, open it up in Photoshop and stick "ibuysportsephemera" in big letters across it.
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#16
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Seller is wrong
If a buyer is interested in a $12.95 item, or a $1000 item, I think he deserves a scan if he requests one. If you don't agree, you shouldn't sell $12.95 items. The seller is wrong in this one, in my opinion.
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#17
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Absolutely NO scan
You did the right thing by not providing a scan. It sounds like he only wanted a scan of the Elway pic for his personal Elway collection and had no intentions of purchasing the magazine. Otherwise, if he were considering actually purchasing the magazine but were concerned about the condition of the Elway pic, why not just ask, "Does the Elway pic have any rips, tears, folds, creases, etc.?" Had he been honest with you and told you that he collects Elway items and politely asked for a scan at your convenience that would be different. Instead he tries to come across as a buyer. You even refer to the individual as a "prospective buyer." He is not a buyer, but instead a complete waste of time.
To those that say they would have provided a scan, I have a little challenge for you. Call your local Chevrolet dealership tomorrow and ask for the new car sales department. When a salesman answers the phone, tell them you are a big fan of the Camaro and ask them to snap a few pics (no stock photos) of the new Camaro and email them to you. The first thing out of their mouth will be a qualifying question to see if you are a buyer or a waste of their time. Tell them you have no intentions of buying and that you only want the pics for personal use and see if they are willing to oblige. Last edited by vintagetoppsguy; 04-24-2011 at 02:48 PM. |
#18
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Just my opinion, but I would agree with sending the scan. I would look at it as having the potential for a future customer, even though all he seemed interested in was a $12.95 item.
And if he was only hunting for a scan, oh well- what's the loss- 10-15 minutes of time. If he didn't buy this item after the scan was sent, and later requested a scan of another item, I may feel different about doing it- but with as much feedback as this buyer had (4,000+?), I would look at it as a way to gain a future customer. Just my opinion... |
#19
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Send the scan! It takes only a few minutes and it is silly to assume the guy had no intention to buy the item. Maybe he did, maybe he didn't. Once the scan was taken I'd spend an extra 2 seconds and add the image to the listing and it will have a better chance selling in the future even if the guy disappears.
Although as a seller on ebay I get asked questions about pricing, scans, etc. all the time by people and once answered I never hear back from them...so that is also annoying. Just last week someone asked if I could do $75 on an item I had listed for like $80-90, I emailed them back and said yes...never heard back from them.
__________________
Check out my YouTube Videos highlighting VINTAGE CARDS https://www.youtube.com/channel/UCbE..._as=subscriber ebay store: kryvintage-->https://www.ebay.com/sch/kryvintage/...p2047675.l2562 Last edited by rhettyeakley; 04-24-2011 at 03:31 PM. |
#20
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If the point of making a listing on ebay is to sell something and move it along with some money in return, I would have provided the scan of the page if it was going to help me accomplish the goal of making money off of it.
Should I have been the potential buyer, I certainly would have not purchased the item after the response from the seller. I've been on the border a few times about purchasing an item and it all hinged on the seller sending me a message answering my email. Things along the lines of "Is that a piece of paper loss or just a fuzz on the scanner?" and I don't get a response back. As a result, some listings like that one are still sitting there three months later waiting for someone to buy. I can't imagine it would have taken more than 10 minutes to provide a scan for the guy and if the $12 or whatever sale is not worth the 10 minutes, then it's probably not worth being on ebay anyway. |
#21
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I think his "false advertising sellers" comment was out of line.
Prior to that my suggestion would have to been provide him with a scan but use a picture editing program to watermark your eBay name prominently on it. |
#22
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I wouldn't have cared for your response. With the attitude it conveyed, it makes me wonder why you would bother with selling $12.95 items in the first place.
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#23
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I can see both sides of the discussion but ultimately whether a "buyer or seller", you treat others how you want to be treated.Old cliches are old cliches for a reason,because they are true.
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