Beware of Bing Cashback

[tbob]

Just thought I'd share this recent transaction in case anyone else might find themselves in the same boat. Bing Cashback used to be Microsoft Cashback (which worked very well). They offer discounts on cards bought on ebay using the BIN and Paypal to pay. You go to their website, type in baeball cards and you can find that ebay is one of the places you can get a discount on your purchases, "cash back."
I recently purchased a nice 61 Mantle (SGC 80 or 84 I forget which) by doing all the above but it didn't show up on my cash back page with Bing. I contacted them and to make a long story short, did not receive the discount. I contacted them and my final email stated that ebay told them (supposedly) that the card wasn't eligible despite the fact I followed all the rules and and there was an icon at the top of the ebay webpage saying I was eligible for 10% off. I know it's not a fortune to have lost but there is a principle involved. Bing told me they asked ebay for the reason but ebay failed to provide a reason, just said no. (Imagine that )
Anyway I wanted to let fellow collectors know.

[Matt]

Originally Posted by tbob

Just thought I'd share this recent transaction in case anyone else might find themselves in the same boat. Bing Cashback used to be Microsoft Cashback (which worked very well). They offer discounts on cards bought on ebay using the BIN and Paypal to pay. You go to their website, type in baeball cards and you can find that ebay is one of the places you can get a discount on your purchases, "cash back."
I recently purchased a nice 61 Mantle (SGC 80 or 84 I forget which) by doing all the above but it didn't show up on my cash back page with Bing. I contacted them and to make a long story short, did not receive the discount. I contacted them and my final email stated that ebay told them (supposedly) that the card wasn't eligible despite the fact I followed all the rules and and there was an icon at the top of the ebay webpage saying I was eligible for 10% off. I know it's not a fortune to have lost but there is a principle involved. Bing told me they asked ebay for the reason but ebay failed to provide a reason, just said no. (Imagine that )
Anyway I wanted to let fellow collectors know.

I've only used Bing for one transaction, but it worked; was your purchase a straight BIN or was it a Best Offer? I know it doesn't work on Best Offers...

[D. Bergin]

Sorry to hear this. Ebay's never been a company known for giving "reasons" for anything that isn't just some made up jargon to supposedly make you feel better about getting screwed.

The phrases "it's what the people asked for" and "more vibrant marketplace" get tossed around a lot.

I'm always picturing the word "synergy" being tossed around at Ebay strategy meetings while monkeys in suits sit at their Playskool desks trying to bang square pegs into round holes.

[chaddurbin]

tbob i've used bing about 10+ times the past year...and all cashbacks has been good so far, ranging from $1-$200. i even used it to buy contact lenses at a retail website and that also showed up. if i could get bing cashback for leasing a car i'd prolly jump on it too. i still have a couple pending so i don't want to jinx myself further...

contact ebay...there's probably a valid reason.

[alanu]

I've used the Bing cashback 3-4 times without a problem.

It usually shows the cashback on the ebay purchase page before you finalize the purchase and then after on the ebay checkout page.

[Doug]

I used to get those "failed deposit, but we'll keep trying" messages with the microsoft cashback but since they switched to bing I've gotten instant cashback without a hitch.

[Rob D.]

Waiting for Brad to check in on this ...

[tbob]

No, it was a BIN not a Best Offer. Don't know why it didn't work....

[Ladder7]

Unrelated Bing bong; Several mature refunds had "failed" to be awarded for over two months. I did get them all, eventually. Now they post regularly. The Bing customer service, email process sock'd hard.

[Matt]

Originally Posted by Ladder7

Unrelated Bing bong;

since you asked: