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#1
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Threats from eBay - but eBay fails to get it right
Where to start? I have been a member of eBay since 1998. I have sold just one item but have purchased more than 3,000. I have a 100% positive feedback rating and 1,336 unique
So here's what happened, I win an auction item and try to pay for it through eBay, but the seller has a problem with PayPal. I have positives.corresponded with the seller, three times, as directed by eBay, but the problem still remains with the seller. eBay then threatens me with an email to PAY IN TWO DAYS or be punished but eBay still doesn't permit the transaction to take place. I then call the resolution center - Zero help - they will make a note to file. Asked to speak to a supervisor and it's now 3 hours later and I still haven't heard. I would like to have the item but who knows. Does anyone have any suggestions ? Thanks for your help, Steve |
#2
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no suggestions, but validation
Steve,
I too have been an ebay member since 1998. I have bought and sold a few thousand items. In the past month or 2 I have had multiple issues with the ebay platform - including ebay threatening me for not paying my bill after I had updated my payment information days earlier - had to go in and do a one time payment despite having a valid credit card on file. Also got a message that ebay had found in favor of the seller for an item that I requested to return because it wasn't properly described - a week and a half after I had returned and received a refund for the item through the ebay system. Have a second account for another business which I use less frequently - system kept asking me to validate information via text or phone prior to allowing me to list - which I did multiple times only to come back to the same screen asking for validation. Called customer service who after looking into it and being unable to figure it out, apologized for the inconvenience and instructed me to set up a new account!! Anyone else out there having ebay issues? I fear and suspect that these are an indication of the beginning of the end of ebay!!?? |
#3
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Threats from eBay - but eBay fails to get it right
It's about their money!!! they eBay has little interest the customers just the transaction FEE I am mad about the BS and their attitude. All I want to do is buy the item that was auction on their site.
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#4
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Seller likely has unpaid item warnings set up by default through Ebay to go out automatically, and now that he's having Paypal issues, likely forgot these e-mails are still going out to non-payers that are beyond their control.
That's why I only do stuff like that manually. I don't trust Ebay to be stable enough to not end up causing more problems then they solve. Also wonder if Ebay is sending out threatening messaging without my consent to buyers I've explicitly told to hold off on payment if they want to combine into later ending auctions. Have had a number of people ask to hold off payment so they can combine, I've told them yes, and then they've ended up making a quick payment anyways. Then, more often then not, they ask me to hold on to the payment and not send the item out because they want to combine anyways with a later item, and I have to try and explain to them as delicately as possible, that Ebay docks MY account if I hold on to a payment past an items stated shipping time, and once they send me a payment, I have to get their item out on the next possible business day. Ebay just doesn't trust anybody else to handle their own business properly nowadays. |
#5
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Threats from eBay - but eBay fails to get it right
I never had any problems I'm a fast payer and always leave feedback never bitch, but this is over the top. The resolution center is so ineffective and not helpful they have lost a 20 year friend.
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#6
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Send a check
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#7
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Quote:
I joined in 1998, too!
__________________
if you can help with SF Giants items (no cards), let me send you my wantlist! |
#8
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So I had to go look, and I realize I'm a newbie! I joined in 1999.
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#9
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I joined feeBay in June, 1998
That must've been a big expansion period for them. Now I'm trying to recall what I did with all my free time, prior to '98 Last edited by perezfan; 08-19-2017 at 05:09 PM. |
#10
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from eBay Threats - but eBay fails to get it right
Thanks for your common interest !! I have sent a letter to eBay Inc. c/o Stephen Fisher the COO for remedy will see what happens Thanks for your support. All the best Steve
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#11
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Great Idea
Let's see what the outcome is - keep us posted!
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#12
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Fee bay
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#13
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Quote:
Last edited by Fuddjcal; 08-19-2017 at 11:58 AM. |
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