Your thoughts on how this should be resolved...

[Fuddjcal]

Originally Posted by UnVme7

Now, now, be nice. You make mistakes too, ya know...

While Fudd is ALWAYS NICE!, I callem as I see em!

I am not calling the poster an idiot or moron...I'm just saying " Don't shove something down a customers throat they don't want." On F-bay or anywhere. It's not good business, IMHO. They call it F-Bay for a reason. Because so many people try to F YOU. Just put a 14-30 day money back guarantee on everything and it will seem like you have a sliver of a brain for business. Almost like you have your own business. NO returns is for idiots and morons as it doesn't accomplish a thing on e-bay. You can get your money back from pay pal very easily anyway, so if someone doesn't like something. Give them their fen money back. Is it that hard a concept to grasp?

I appreciate it defaulted to "No Returns" but all you have to do is change it, and move on. It's really that simple

[Runscott]

This thread has pointed out that two correct 'tastes' can both be valid but completely opposed - you either don't mind stickers on your vintage paper items, or you abhor them. I'm in the 'abhor' category, moreso because I don't like messing with vintage paper - mistakes happen when you try to remove stuff.

This was probably just a case of buyer's remorse and using a loophole to escape, but it happens.

James is a good guy.

[jgmp123]

Originally Posted by w7imel

James I totally agree with you on this, what difference does a sticker make but I also know how ebay bends over backwards for the buyer. I have ran into alot of a-hole buyers over the years and no matter how minor their complaint is or isnt ebay has always sided with them so I gave up selling on ebay just for that reason. Mike

Originally Posted by Fuddjcal

While Fudd is ALWAYS NICE!, I callem as I see em!

I am not calling the poster an idiot or moron...I'm just saying " Don't shove something down a customers throat they don't want." On F-bay or anywhere. It's not good business, IMHO. They call it F-Bay for a reason. Because so many people try to F YOU. Just put a 14-30 day money back guarantee on everything and it will seem like you have a sliver of a brain for business. Almost like you have your own business. NO returns is for idiots and morons as it doesn't accomplish a thing on e-bay. You can get your money back from pay pal very easily anyway, so if someone doesn't like something. Give them their fen money back. Is it that hard a concept to grasp?

I appreciate it defaulted to "No Returns" but all you have to do is change it, and move on. It's really that simple

Or not bid on auctions that list "no refunds". The buyer has been refunded and it has already been resold. Like I said previously, the guy got a good deal on an early Comiskey autograph and pitched a fit about the sticker, but insisted that IT MUST BE AUTHENTICATED. He cared so much that it had that JSA stamp of approval, but then was upset because of a tamper proof sticker.
Calm down Fudd.

[ATP]

I know this might sound trite, but the few times I get a request for a refund on ebay, I do it without wasting a second on the thought of it, no matter the reason. If you sell autographs on ebay, actually if you sell pretty much anything, you have to be prepared for refunds, potentially long after the 14 or 30 day time frame. I offer refunds with no time limit. Just be polite, accept the item back, and sell to someone else. Ebay operates for those who sell like a business now, not for the one off seller, and as much as people might not like it, that is the route they are taking. That said, James is a great person to buy from.

[Fuddjcal]

Originally Posted by ATP

I know this might sound trite, but the few times I get a request for a refund on ebay, I do it without wasting a second on the thought of it, no matter the reason. If you sell autographs on ebay, actually if you sell pretty much anything, you have to be prepared for refunds, potentially long after the 14 or 30 day time frame. I offer refunds with no time limit. Just be polite, accept the item back, and sell to someone else. Ebay operates for those who sell like a business now, not for the one off seller, and as much as people might not like it, that is the route they are taking. That said, James is a great person to buy from.

This was exactly my point, but with some tact...

I know James is a great person...

[Runscott]

Yep, unless the person is incredibly unreasonable (threatening or similar), I always give a full refund without hesitation. I've also found small problems a month or more after a sale, gone back to the customer and offered a refund - sometimes they take me up on it, sometimes they don't. By coincidence, just had another one pop up - realized I had forgotten to ship a COA for an autograph that I sold several weeks ago. The customer said he wants it, but I couldn't find it, and the result is that now the customer wants a partial refund to cover certification costs. Go figure.

I told him to send it back for a full refund.

[Fuddjcal]

Originally Posted by jgmp123

Or not bid on auctions that list "no refunds". The buyer has been refunded and it has already been resold. Like I said previously, the guy got a good deal on an early Comiskey autograph and pitched a fit about the sticker, but insisted that IT MUST BE AUTHENTICATED. He cared so much that it had that JSA stamp of approval, but then was upset because of a tamper proof sticker.
Calm down Fudd.

Exactly...or better yet, don't bid on any auctions on F-bay. LOL

The buyer is a nimrod, which is par for the F-bay crowd...see how easy that was? to just give him his money back and re-sell it? Nicely done!