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  #1  
Old 11-01-2019, 08:26 AM
darwinbulldog's Avatar
darwinbulldog darwinbulldog is offline
Glenn
Glen.n Sch.ey-d
 
Join Date: Mar 2012
Location: South Florida
Posts: 3,261
Default eBay Resolution Center question

I won and paid for an auction item on October 1st. I never received the item or any communication from the seller, and I opened a case on October 17th, since which time the status in the Resolution Center has been listed as "You contacted Customer Support. Awaiting response."

My question is how long do these cases generally take?
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  #2  
Old 11-01-2019, 08:50 AM
jfkheat jfkheat is offline
James
James Kin.chen
 
Join Date: Apr 2012
Location: SC
Posts: 784
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You should have gotten something from eBay shortly after you opened the case. Are you 100% sure you completed the process to open a case? I would call eBay customer support.

Last edited by jfkheat; 11-01-2019 at 08:51 AM.
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  #3  
Old 11-01-2019, 10:52 AM
Fuddjcal Fuddjcal is offline
Chuck Tapia
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Join Date: May 2009
Posts: 2,084
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Quote:
Originally Posted by jfkheat View Post
You should have gotten something from eBay shortly after you opened the case. Are you 100% sure you completed the process to open a case? I would call eBay customer support.
enjoy your talk with the Philippines that will GO NOWHERE,

Make your case again on line and don't waste your time on the phone with that crooked company.
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