How to handle this Ebay transaction that went south quick.

[bobbyw8469]

hey all..I got a buyer who after the auction ended said that I misrepresented the card. He didn't like the spider wrinkles on the back, even though I showed BOTH FRONT AND BACK SCANS that you were able to enlarge. I asked him not to pay after I opened the case to get my money back and give him a strike. So what does he do? PAYS FOR THE AUCTION!!! Then says for me to refund his money, and don't bother shipping the card of he is going to ship it back. I have all kinds of scenarios going on in my mind with how badly this can turn out. Any advice is greatly appreciated.

[bobbyw8469]

https://www.ebay.com/itm/202269000503

Here is a link to the auction....I'm not a newbie seller, but I don't think I should be charged a FVF nor shall I be allowed to receive a negative feedback since I didn't do anything wrong.

[Aquarian Sports Cards]

if all messages were through ebay give them a call and ask them to look at the conversation. There's no way he should've paid if he was returning anyway.

[icollectDCsports]

Originally Posted by Aquarian Sports Cards

if all messages were through ebay give them a call and ask them to look at the conversation. There's no way he should've paid if he was returning anyway.

This.

[Fballguy]

The guy is obviously a tool. You said it was trimmed and in "good" condition and he's bothered by those wrinkles? Why wasn't he bothered before he bid? There's one in every crowd. You offer 14 day returns so not really much you can do but refund his payment. Isn't the FVF refunded if the buyer returns the item?

[bobbyw8469]

Originally Posted by Fballguy

The guy is obviously a tool. You said it was trimmed and in "good" condition and he's bothered by those wrinkles? Why wasn't he bothered before he bid? There's one in every crowd. You offer 14 day returns so not really much you can do but refund his payment. Isn't the FVF refunded if the buyer returns the item?

I have no idea. I'm scared to ship the item, because this is the kind of buyer who will keep the card and send me back a 1959 Don Mossi.

[pokerplyr80]

Originally Posted by bobbyw8469

I have no idea. I'm scared to ship the item, because this is the kind of buyer who will keep the card and send me back a 1959 Don Mossi.

I don't understand the issue. He said he's going to return the card. Why not just cancel the transaction and refund? Or did I misread something?

[packs]

Yeah why send the card at all?

[bobbyw8469]

Originally Posted by pokerplyr80

I don't understand the issue. He said he's going to return the card. Why not just cancel the transaction and refund? Or did I misread something?

Once he pays, you can't cancel the transaction through Ebay. I can cancel through PayPal but I won't get my FVF back and he can still leave me a negative.

If there was a way to get my FVF back and not leave myself open for negative feedback, I'm all for that....but I don't think that is possible.