eBay Buyer has remorse - would should I do?

[baseball tourist]

Ebayer offers $900 for an item, I accept, he pays right away through PP and then asks a question - is the winning bid just for the one item? Listing is not confusing, and clearly states the specifics. Buyer now asks for me to cancel the transaction.

This is a first for me. Just got back into selling again after years away. Only have sold 9 items in last 60 days, but have many years of buying and selling (100% feedback with 3300 transactions; buyer is at 100% and 71).

Is he pulling my chain to find out what my BIN price is? Do I have to cancel the transaction?

Thanks for your input.

[UnVme7]

Id say keep it as is. Unfortunately, all he has to do is file a claim and he'll get it back later.

[aphanna25]

I've had situations like this before, and unfortunately you're still at the mercy of the buyer and EBay's buyer protection rules. It's possible he could receive the item in the mail, alter it, and then claim it's not in the stated condition. He gets his refund and you get damaged goods back. There are all kinds of scenarios where you would end up losing in the end.

If it were me, I'd just refund his money and move on. It's the cost of doing business on EBay and happens to everyone eventually. Not worth the likely hassle you may get if he's dishonest.

[slidekellyslide]

Yesterday a woman won a Navy pennant from me and minutes after winning emailed me saying she didn't want it because her husband just told her he never attended the academy. I hear new ones all the time.

[baseball tourist]

Thanks everyone! I will refund, block and move on.

[AAARRT]

I agree that this is one of the bummers about ebay. I used to get mad but now I just move on. Life is short and that kind of tension is just not worth it.

[hawaiian bam bam]

EBAY is now a buyers buffet! Buyers always win, sellers always lose ans ebay sees the buyer/customer is always right! scammers know whats up on ebay as there are a TON of scammers in our hobby and most of them are running game on ebay. many dirty tricks are out there. such as the buyer that starts a return and sends the envelope back "empty" ebay verifys is the buyer "sent" back the item. once the delivery confirmation shows delivered to the seller, the buyer wins the case! ebay does not and cannot verify that the envelope actually had the item in it! Yes, this is one scam currently on ebay. another is the ole switch and bait tactic! or the international buier that says "they never got the item! or the buyer that asks if you have tracking info on his item and when you say no, he responds the next day, "oh, i didnt get my package, i want my money back!" i can go on and on, but my point is we are living in a time where it is better to refund and block and move on as ebay wont back the seller anymore and the scammers and thieves know it!

[1952boyntoncollector]

Originally Posted by hawaiian bam bam

EBAY is now a buyers buffet! Buyers always win, sellers always lose ans ebay sees the buyer/customer is always right! scammers know whats up on ebay as there are a TON of scammers in our hobby and most of them are running game on ebay. many dirty tricks are out there. such as the buyer that starts a return and sends the envelope back "empty" ebay verifys is the buyer "sent" back the item. once the delivery confirmation shows delivered to the seller, the buyer wins the case! ebay does not and cannot verify that the envelope actually had the item in it! Yes, this is one scam currently on ebay. another is the ole switch and bait tactic! or the international buier that says "they never got the item! or the buyer that asks if you have tracking info on his item and when you say no, he responds the next day, "oh, i didnt get my package, i want my money back!" i can go on and on, but my point is we are living in a time where it is better to refund and block and move on as ebay wont back the seller anymore and the scammers and thieves know it!

thats why consigning cards saves all that hassle...