Forum Member Dilemma

[Leon]

I get put into the role of decision maker on things concerning members as it goes with the territory. Some decisions are easily made and others not so much.
I am in discussions with a member wanting to come back, after a recent banishment, and I am not sure about it so I will pose the question to the forum.
Long story short, I got a PM from a very long time member, and someone I know, concerning a deal that went bad on the BST. This member sold another member a card and when the buyer got it he said the case was cracked and wanted a return. The very good member said no problem. But when he got the card back it is clearly just a piece of tape on the holder. One second of rubbing it would tell you the case isn't cracked.
As I was looking at the registration of the buyer I noted he gave a false name on his registration. That is a huge red flag for me and generally a 0 tolerance issue and banishment. But this member has been here well over a year, maybe 2, with over 500 posts.
He said he just made a mistake on the registration.

In my mind these are 2 pretty big lies.
I will take this poll into consideration but won't rely on it completely. Did I mention how much I dislike lying on a registration?

* I should mention the buyer had put his user id down twice..instead of his real name....and said it was an accident ..

[Aquarian Sports Cards]

I think go with your first instinct.

[jb67]

I'm with Scott. Go with your instinct on this one.

[bnorth]

I thought the unwritten rule was as long as no one lost cash no one got banned. Unless it is one of crazy Mathews many accounts, then ban.

[Leon]

Originally Posted by bnorth

I thought the unwritten rule was as long as no one lost cash no one got banned. Unless it is one of crazy Mathews many accounts, then ban.

I don't think I have as much problem with the lie of the return (maybe an infraction for that) but the lying about the name, when this forum mandates names, is potentially cause for more concern.
I do need to say, much after the fact, this member did put his name under his id....but the registration was a total lie to me. (as well as the case issue)
.
and a card because every thread needs one, or some...

[Foo3112]

Anyone can tell the difference between tape and a cracked holder. Then the fact that they could have come clean but choose to lie to you directly about putting in his user ID twice instead of his name isn't an accident. Seems like a serious future problem waiting to happen. Me personally, I would prefer not to deal with members like that. I would also say stick with your gut.

Edit: Spelling

[x2drich2000]

Leon, did the buyer have his real name under his user ID when making posts? I can at least understand putting the ID down twice a little better than making a completely fictitious name. I think it really comes down to intent and not sure the name issue would be intentional. With the cracked case it seems the buyer wasn't satisfied, would it have made a difference if he just said he wasn't satisfied and wanted to return it? I don't like that he lied about the cause but if he wasn't satisfied.

[NiceDocter]

Okay I’m not sure about this and so I feel differently. The registration thing sounds plausible…. and it is so subtle an error that no one even noticed for over a year. The case crack deal…. kind of sketchy, maybe it was buyers remorse with a lame excuse? I’ve gotten delivery of a group of cards one time and they just weren’t what was described. The seller refunded my money and I didn’t even have to make up any BS story… most of us would probably issue a refund once any cards are received for whatever the reason the buyer wanted although it shouldn’t happen very often. Finally, there are some great guys on here and a few quirky ones too… not dishonest but just kinda different, maybe this guy is one of them. His 500 posts and otherwise good record would buy him a bit of leniency but maybe with a warning …. this is why I would be a lousy policeman, I always think the best and sometimes I get burned! LOL

[tiger8mush]

If I purchased a card from a forum member and sent it back due to cracked case, and found out later it was just tape, I'd apologize profusely and make good on the original purchase and cover the extra shipping fees so the seller saw no additional loss of money.

Is this the action the banned member is attempting to make?

For registration, did they put "tiger8mush" (userID) in name instead of "Rob G."? Or did they put a totally false name like "Jose Canseco"? Some days there is a thin line between misunderstanding, low IQ, and being a liar

[Leon]

Originally Posted by tiger8mush

If I purchased a card from a forum member and sent it back due to cracked case, and found out later it was just tape, I'd apologize profusely and make good on the original purchase and cover the extra shipping fees so the seller saw no additional loss of money.

Is this the action the banned member is attempting to make?

For registration, did they put "tiger8mush" (userID) in name instead of "Rob G."? Or did they put a totally false name like "Jose Canseco"? Some days there is a thin line between misunderstanding, low IQ, and being a liar

He put his real name under his id but I don't know exactly when. And I totally agree it was buyers remorse with a BS made up reason for returning. The seller is a great member and would have taken the return if the buyer was just not happy with it. That card has been sold to someone else now.
And the member in question offered, to me, to make good on that deal. But after the fact come-clean deals hold less weight.
.

[nineunder71]

I like cards too

[Tyruscobb]

Is the offender sorry, because he misses interacting with fellow card collectors, and can no longer add quality posts that contribute to the forum's overall experience, knowledge, and value?

Or is he only sorry, because he lost access to the B/S/T venue?

I'm a second chance type of guy. However, that doesn't mean the offender should escape punishment even after a banishment period.

Maybe let him in, but banish him from the B/S/T venue for six months or however long you feel his offenses warrant.

[T205 GB]

I said yes. I also have hesitations about this too. With their contributions at some point the name issue became less of an issue because he posted his real name under screen name per board rules. I totally understand Leons view of this also. For registration maybe when they first signed up they were just checking it out and didn't want to fully commit info they thought was not important at the time. After they decided to stay it was to late to make changes. Leon should have been notified by them so the changes could have been made. I have been guilty of this with some other boards I visited. The ones I liked I registered again with my real info and the others I just closed out and have zero interest in.

As far as the BST maybe a severe or permanent ban would be best. That would allow them to still contribute but not make deals directly on the BST. Guess we would see how important the board is to them. In a few years or whatever they could get a review and decision on whether or not they could be allowed on the BST again.

To add: If they are of no contribution to the board and its members then hold them accountable for a full ban.

[Jim65]

JMO, but most scammers give warning signs before they seriously rip a person off.

How would you feel if you let him back, despite the red flags and he scammed someone for a lot of money?

[earlywynnfan]

I don't remember the "form" I filled out when I registered here, but I do know that more than once I have filled out a form and made a dumb mistake, like putting last name in the first name box or whatever. If all his other information was correct, this might make me think it was a brain fart instead of malice.

The transaction comes across as a feeble buyer's remorse incident, I don't have a solid opinion either way on how to address that.

KS

[Hxcmilkshake]

Sent from my SM-G981U using Tapatalk

[Fuddjcal]

I've never sold a card but have enjoyed many deals on the BST for 1000's of $$$$$, I have never had anything but FANTASTIC experiences.

When a 4K Wagner Sporting life card was delivered falling out of the PSA holder, the seller had me send it directly back to PSA for Reholdering. I thought I could damage the card if I tried to move it as it was jammed inside the case, side to side. He got the card back from PSA in a week, took pictures and resent it to me. I was excited to get it back. Would you believe when I got it, the same exact thing happened and I could not pop the card back in. He held my check the entire time, until I was happy which he didn't have to do in the first place. In the end, I just told him I don't think I could take it and it wasn't meant to be....AN EFFIN WAGNER, HONUS. With the Iconic Pastel Pose. F ME.

I sent the card back and he ripped up the check. I was devastated for the member, the card and not following through with the sale. I think we had a nice working history with about 20K worth of cards and $ changing hands, so there was a certain trust you only can get with the members here from the start.

After the response and excepting he was a moron, I could see myself doing the same thing on accident. I'd vote to keep BS. I wouldn't have sent the card back though. I would have just negotiated a credit and had it reholdered or just enjoyed the card the way it was. If I noticed it was tape at some point, I would have sent the negotiated amount credited back.

The BST board here is pretty sacred & respected and I certainly appreciate the ability to participate.

I only wish I had used it much sooner than I did.